Top 37 Customer support representative Jobs in Merced, Ca

Technical Support 1 - Remote - CA Only
Race Communications —Merced, CA
- $37,440 - $45,760 a year
- Overtime
- Remote
- 18 years or older
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Nelson-Jameson Inc —Turlock, CA
- From $21.50 an hour
- Full-time
- Google Workspace
- Computer literacy
- ERP systems
- Health insurance
- Paid time off
Quick Apply
11d
Store Support
Home Depot —Merced, CA
- $20 - $22 an hour
- Entry level
- Time management
Member Services Representative (Temporary) (Bilingual)
Central California Alliance for Health —Merced, CA
- $25.25 - $27.25 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Wellness program
- Paid holidays
Quick Apply
MIS Specialis
Central Valley Opportunity Center —Winton, CA
- $20 - $23 an hour
- Full-time
- Spanish
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Instructor Floater
Central Valley Training Center —Merced, CA
- $23.68 an hour
- Part-time
- Current TB test
- Writing skills
- Basic math
- 401(k)
Quick Apply
1d
Job Coach
Central Valley Training Center Inc. —Merced, CA
- $23.68 an hour
- Full-time
- CPR Certification
- Current TB test
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
2d
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Allstate Experienced Licensed Sales Person
Allstate Insurance —California
- $50,000 - $75,000 a year
- Full-time
- Remote
- Spanish
- Management
- Mid-level
- Paid time off
- Work from home
Quick Apply
3d
Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Shift Leader
Thorntons —Merced, CA
- $17.50 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Driving
- Health insurance
- Dental insurance
Quick Apply
12d
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Merced, CA
- From $18.90 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
21h
Member Services Representative
Planet Fitness —Turlock, CA
- $17 - $19 an hour
- Computer literacy
- Cash register
- Computer skills
Quick Apply
Customer Service Rep- Insurance
George Mauricio-Farmers Insurance Agency —Turlock, CA
- $20 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Paid time off
Quick Apply
Network Facilities Technician - Merced, CA
Race Communications —Merced, CA
- $74,880 - $83,200 a year
- 8 hour shift
- 18 years or older
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Instructor On Call Sub
Central Valley Training Center Inc. —Merced, CA
- $21.95 - $22.95 an hour
- Part-time
- Current TB test
- Writing skills
- Basic math
- 401(k)
Quick Apply
Instructor II
Central Valley Training Center Inc. —Merced, CA
- $23.68 an hour
- Full-time
- Current TB test
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
1d
Call Center Patient Service Representative-Bilingual (Spanish)
Tenaya Medical Group —Turlock, CA
- $21 an hour
- Full-time
- Medical office experience
- In-person
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
2d

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Technical Support 1 - Remote - CA Only

Race Communications -
Merced, CA

Quick Apply

Job Details

Full-time
$37,440 - $45,760 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) 4% Match
401(k) matching

Qualifications

Writing skills
Customer support
Productivity software
Video conferences (communication methods)
Technical Proficiency

Full Job Description

Location: Remote: California Only

Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required.

100% Company-Paid Medical and Dental Benefits

Free Fiber Internet Service

Comp: $18-$22 USD per hour

Who We Are:

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact:

Technical Support Representative 1 is an entry-level role responsible for providing prompt, professional, and efficient technical support to our customers. This position serves as the first point of contact for troubleshooting issues related to internet and phone services, ensuring a positive customer experience while resolving technical concerns.

Requirements

Qualifications and Experience:

Eligibility for US Employment without sponsorship
Minimum of 18 years of age
High School Diploma or GED or equivalent combination of education and experience is required
Minimum of one year customer support experience and/or equivalent work environment is required
Familiarity with CRM systems and practices preferred
Basic understanding of networking concepts (e.g., IP addresses, routers, modems, Wi-Fi) preferred
Familiarity with troubleshooting tools and remote diagnostics preferred
Proficiency with customer management software (CRM systems) preferred
Ability to type a minimum of 40 words per minute with accuracy
Flexibility to work nights, weekends, holidays, and overtime as needed to ensure operational continuity and address critical business needs
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Proficiency in Spanish Language desirable

Skills:

Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Functional use of common office equipment, computers, and office software

Essential Duties and Responsibilities:

Customer Support and Troubleshooting:

Respond to incoming customer inquiries via phone, email, or chat regarding service issues, outages, or technical difficulties
Diagnose and resolve basic technical problems related to internet connectivity, modem/router configuration, phone lines
Walk customers through step-by-step instructions to resolve issues and provide clear, concise communication throughout the troubleshooting process

Documentation and Reporting:

Accurately log customer interactions, issues, and resolutions in the company’s CRM system
Escalate unresolved or complex technical issues to higher-level support teams while providing detailed documentation of the problem

Product Knowledge:

Maintain a strong understanding of the company’s products, services, and equipment to provide accurate information and recommendations
Stay up-to-date with new technology, service updates, and industry trends to effectively assist customers

Customer Education:

Educate customers on how to use equipment and services effectively, ensuring they maximize the value of their telecommunications package
Provide tips to improve internet speeds, optimize Wi-Fi coverage, and troubleshoot minor issues independently

Customer Experience Enhancement:

Ensure all interactions reflect a professional and empathetic approach, maintaining a high standard of customer service
Educate customers on product features, usage best practices, and self-service tools to enhance their experience

Collaboration:

Work closely with other support team members, field technicians, and the network operations team to ensure quick resolution of technical issues
Communicate service outages or network maintenance updates to customers and provide realistic timelines for resolution

Additional duties as required.

Benefits

Why Join Our Team:

Join a tight-knit crew—no faceless corporation vibes here
Growth potential: promotions and new challenges are part of our DNA
Competitive base salary
Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)
Free fiber internet service for all employees living in our service area
A culture built on integrity, mutual respect, and a shared purpose

Call to Action:

Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

Quick Apply

Refine Your Search

customer support representative jobs in merced, ca

Technical Support 1 - Remote - CA Only

Customer Service Representative

Store Support

Member Services Representative (Temporary) (Bilingual)

MIS Specialis

Instructor Floater

Job Coach

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Allstate Experienced Licensed Sales Person

Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California

Shift Leader

Sales Support Rep Part-Time

Member Services Representative

Customer Service Rep- Insurance

Network Facilities Technician - Merced, CA

Instructor On Call Sub

Instructor II

Call Center Patient Service Representative-Bilingual (Spanish)

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