Top 1953 Incident management Jobs in Mesa Az

Senior Operation Communications Representative (3rd shift 8pm-6:30am)
Valley Metro RPTA —Phoenix, AZ
- $27.49 - $41.23 an hour
- Overtime
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
10d
Cleared GSOC Officer
Securitas Critical Infrastructure Systems —Phoenix, AZ
- From $31 an hour
- Overnight shift
- Background check
- Military
- Mid-level
- Paid training
- Paid holidays
1d
GSOC Operator
Crisis24 —Tempe, AZ
- $25 - $26 an hour
- Weekends as needed
- Background check
- Computer literacy
- High school diploma or GED
Quick Apply
11d
Supervisor Security
Dexcom —Mesa, AZ
- $82,900 - $138,100 a year
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Tuition reimbursement
Trust and Safety Investigator
Uber —Phoenix, AZ
- $30.60 an hour
- Weekends as needed
- Mid-level
- Office
- Continuous improvement
- 401(k)
2d
Surveillance Agent
MARSHALL INVESTIGATIVE GROUP LLC —Phoenix, AZ
- $22 - $32 an hour
- Part-time
- Remote
- Microsoft Word
- 11+ years
- Research
Quick Apply
1d
Outreach Program Coordinator - Office of Homeless Solutions
City of Phoenix —Phoenix, AZ
- $94,993.60 - $133,660.80 a year
- Online Application
- Clean driving record
- 5 years
- Public speaking
- Commuter assistance
- Paid parental leave
14d
Junior Security Analyst
RunBuggy OMI Inc. —Tempe, AZ
- $60,000 - $80,000 a year
- Part-time
- Computer Science
- Computer networking
- Communication skills
- Wellness program
Quick Apply
4d
Emergency Management Program Manager
Waymo —Tempe, AZ
- $190,000 - $234,000 a year
- Full-time
- Hybrid work
- 3 years
- Bachelor's degree
- Travel
14d
Digital Operations Specialist I (Overnight)
Fox Corporation —Tempe, AZ
- $28.75 - $33.66 an hour
- Weekends as needed
- Bachelor's degree
- Continuous improvement
- Organizational skills
- Health insurance
- Dental insurance
Energy Marshal
Patterson & Dewar Engineers —Phoenix, AZ
- From $140,000 a year
- Weekends as needed
- Background check
- Construction site
- Writing skills
- AD&D insurance
- Health insurance
Quick Apply
Commercial Driver's License A Truck Owner Operator
Way Sun trans llc —Phoenix, AZ
- $2 - $5 per mile
- Full-time
- Background check
- Dedicated
- Owner-operator
- Fuel card
- Fuel discount
Quick Apply
Criminal Defense Attorney
Attorneys For Freedom Law Firm —Chandler, AZ
- $200,000 - $300,000 a year
- Full-time
- Hybrid work
- Background check
- Analysis skills
- Travel
- Paid holidays
- Health insurance
Quick Apply
Licensed Practical Nurse (LPN) – Home Health Visits (DDD)
NextCare Providers LLC —Phoenix, AZ
- From $37 an hour
- Part-time
- Spanish
- CPR Certification
- Current TB test
Quick Apply
$10,000 Sign on bonus Special Education Teacher
Specialized Education Services —Phoenix, AZ
- $55,000 - $75,000 a year
- Full-time
- Classroom
- Teaching Certification
- Mid-level
- Paid training
- Health insurance
Quick Apply
7d
OTR CDL-A Driver
A Select LLC —Arizona
- $0.65 - $1.00 per mile
- Weekends as needed
- Dedicated
- Clean driving record
- Dry van
- Fuel card
- Employee assistance program
Quick Apply
Sterile Compounding Pharmacy Technician - Home Infusion
Twelfth One LLC dba Aspen Infusion —Chandler, AZ
- $22 - $25 an hour
- Full-time
- Background check
- Word processing
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Public Safety Clinician - INDEPENDENT LICENSURE (LPC, LCSW)
CRISIS PREPARATION AND RECOVERY INC —Tempe, AZ
- $71,826 - $94,990 a year
- Full-time
- Background check
- CPR Certification
- Writing skills
6h
Senior Service Desk Technician
Magnit Global —Phoenix, AZ
- $28 - $30 an hour
- Contract
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Caregiver
AVISTA SENIOR LIVING MANAGEMENT LLC —Apache Junction, AZ
- $17 - $23 an hour
- Part-time
- CPR Certification
- BLS Certification
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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incident management jobs near mesa az

Senior Operation Communications Representative (3rd shift 8pm-6:30am)

Valley Metro RPTA -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$27.49 - $41.23 an hour
10 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Project reporting
Computer operation
Customer communication
Social media post writing
Triage
IT system monitoring
Public communication during emergencies
Performance Reporting
Metrics Reporting
Complaint handling
Data summary reports
Video content production
Customer service through social media
Content development
Video communication
Desktop applications
Supervisory control and data acquisition (SCADA)
Content implementation
Communications
Associate's degree
Emergency real-time monitoring tools
Multimedia design
Cross-functional communication

Full Job Description

Summary

This position supports a 24 hours per day/7 days a week transit operation.

The typical work schedule is 10-hour shifts, 4 days per week.

Shift differential offered for 2nd shift (3pm-1:30am) and 3rd shift (8pm-6:30am).

Purpose of Role:
Monitor and facilitate real-time communication of service updates to stakeholders.

Minimum Qualifications & Requirements

Associate's Degree in communications, service operations, or a related field and two (2) years of experience in:

Operations, communications and real-time alert management
Customer service communication and social media interaction
Multimedia content support and event communication
Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Additional education cannot be substituted for experience.

Licensing/Certification Requirements:
None required.

Examples of Duties / Knowledge & Skills

The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.

Monitor communication channels, including the Supervisory Control And Data Acquisition (SCADA) system for service and safety disruptions and the Alert VM application to converse with riders and triage alerts and incident reports.
Distribute and facilitate service update communications internally and externally and coordinate communication within the Agency with operations, customer service, and safety and security staff.
Develop content for various Agency communication channels, including creating blog articles; draft and push real-time public service alerts; and respond to customer comments on social media platforms and complaints.
Prepare various correspondence, metrics, and reports for management.
Support other communication efforts (e.g., video editing, podcasting, on hold messaging, etc.).
Complete special projects and provide additional office or field support during events as necessary.
Perform other duties of a similar nature and level as assigned.

Required Knowledge & Skills:
Knowledge of:

Fundamental grasp of real-time operational communication processes and theories.
Essential understanding of monitoring SCADA and alert system processes.
Introductory awareness of public service alert drafting and distribution methodologies.
Basic knowledge of customer feedback response and social media interaction practices.
Understanding of communication reporting and metric preparation procedures.
Familiarity with multimedia production support theories.
Basic application of event communication support processes.
Using a computer and related software.

Skill in:

Monitoring communication and alert systems effectively.
Distributing service updates to internal and external audiences.
Drafting and publishing real-time public alerts.
Responding to customer feedback and social media comments.
Preparing reports and communication metrics.
Supporting multimedia production activities.
Providing communication support during events.
Communication and interpersonal skills to exchange information and receive work direction.

Physical Demands / Work Environment

Work is performed in a typical office setting with routine use of standard office equipment. This role is sedentary, requiring the physical exertion of up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, reaching, twisting, time pressure, tedious or exacting work, changing of tasks, multitasking, irregular work schedule/overtime, and working with others on a team.

This role also experiences seasonal exposure to extreme temperatures and wetness/humidity.

Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer

Pay: $27.49 - $41.23 per hour

Benefits:

Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

incident management jobs in mesa az

Senior Operation Communications Representative (3rd shift 8pm-6:30am)

Cleared GSOC Officer

GSOC Operator

Supervisor Security

Trust and Safety Investigator

Surveillance Agent

Outreach Program Coordinator - Office of Homeless Solutions

Junior Security Analyst

Emergency Management Program Manager

Digital Operations Specialist I (Overnight)

Energy Marshal

Commercial Driver's License A Truck Owner Operator

Criminal Defense Attorney

Licensed Practical Nurse (LPN) – Home Health Visits (DDD)

$10,000 Sign on bonus Special Education Teacher

OTR CDL-A Driver

Sterile Compounding Pharmacy Technician - Home Infusion

Public Safety Clinician - INDEPENDENT LICENSURE (LPC, LCSW)

Senior Service Desk Technician

Caregiver

I want to receive the latest job alert for incident management in mesa az

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