Top 1129 Director of client services Jobs in Miami Fl

Intake Case Review Coordinator
Citrus Family Care Network —Miami, FL
- $56,000 - $59,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Regional Director South Florida
Folio Association Management —Miami, FL
- $90,000 - $105,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Health insurance
- Dental insurance
Quick Apply
23h
Director, Kosher Food Bank and Community Food Distribution
Jewish Community Services Of South Florida Inc —Miami, FL
- $75,000 - $85,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Continuing education credits
- Health savings account
Quick Apply
Director of Marketing & Events
Confidential —Miami, FL
- Weekends as needed
- Marketing
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
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LTSS Service Coordinator - Case Manager (Region I: Miami-Dade/Monroe County)
Elevance Health —Miami, FL
- Monday to Friday
- Experience working with individuals with developmental disabilities
- Spanish
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
7d
Director, Account Management
Mastercard —Miami, FL
- $158,000 - $304,000 a year
- Online Application
- Bachelor's degree
- Senior level
- Communication skills
- Paid jury duty
- Health savings account
Center Services & Systems Integration Director
Advocate Program, Inc —Miami, FL
- $125,000 - $135,000 a year
- Full-time
- Spanish
- English
- Residential
- Health insurance
- Dental insurance
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8d
Regional Technical Sales Representative
Affiliated Steam & Hot Water —Fort Lauderdale, FL
- $75,000 - $250,000 a year
- Full-time
- Sales
- Customer service
- Research
- Disability insurance
- Health insurance
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Medical Director, Veterinarian
Hammocks Veterinary Hospital —Miami, FL
- Spanish
- English
- Surgery
- Continuing education credits
- Paid parental leave
Medical Director Veterinarian
Hammocks Veterinary Hospital —Miami, FL
- Spanish
- English
- Clinic experience
- Continuing education credits
- Relocation assistance
7d
Digital Health Specialist - Physical Therapist - Hybrid
CORA Physical Therapy —Fort Lauderdale, FL
- $37.88 - $50.00 an hour
- Full-time
- Hybrid work
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Disability insurance
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Case Manager
Guardianship Program of Dade County, Inc —Doral, FL
- From $47,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Maintenance Controller
Bond OpCo, LLC —Fort Lauderdale, FL
- Weekends as needed
- 3 years
- Travel
- In-person
- Paid holidays
- Dental insurance
Chief Inspector
Bond OpCo, LLC —Fort Lauderdale, FL
- Full-time
- 5 years
- Travel
- Computer skills
- Paid holidays
- Dental insurance
13d
Credit Products Officer II
BankUnited, N. A. —Miami Lakes, FL
- Microsoft Word
- 7 years
- Research
Outreach Specialist
Midway Specialty Care Center, Inc. —Miami, FL
- $18 - $20 an hour
- Full-time
- Spanish
- Clean driving record
- English
- Health insurance
- Dental insurance
Quick Apply
Account Manager / vCIO
Nerds Support, Inc. —Miami, FL
- $62,379 - $69,589 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Customer service
- Health insurance
- 401(k)
Quick Apply
Credit Products Officer II-Corporate C&I (Hybrid, FL)
BankUnited, N. A. —Miami Lakes, FL
- Microsoft Word
- 7 years
- Mid-level
Business Development Representative (Salary & Commission included)
Abell Pest Control Inc. —Plantation, FL
- Mid-level
- 3 years
- Business development experience
- Health insurance
- Dental insurance
Quick Apply
Sales Director - Audio Visual, Event Technology
Pinnacle Live —Miami, FL
- Writing skills
- 3 years
- Hotel
- Dental insurance
- Paid time off
Quick Apply

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director of client services jobs near miami fl

Intake Case Review Coordinator

Citrus Family Care Network -
Miami, FL

Quick Apply

Job Details

Full-time
$56,000 - $59,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Teamwork
Microsoft Outlook
Employee relationship building
Conflict de-escalation
LexisNexis
Bachelor's degree
Case management
Data entry
Human Services
Legal research databases

Full Job Description

JOB TITLE: INTAKE CASE REVIEW COORDINATOR

SUPERVISED BY: INTAKE CASE REVIEW SUPERVISOR

DEPARTMENT: INTAKE DEPARTMENT

PRIMARY RESPONSIBILITIES:

Supports the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, commitment to our community and clients, accountability, and ownership. The Intake Case Review Coordinator is the gatekeeper for acceptance and transfer of cases from the Florida Department of Children and Families, Child Protective Investigations 24 hours a day, 7 days a week. The Intake Case Review Coordinator deals with a diverse group of important internal and external partners at all levels of the organization. Independent judgment is required to plan, prioritize, and organize workload and recommend improvements to enhance procedures.

EXAMPLE OF ACTUAL FUNCTIONS:

(Note: The example of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

Demonstrate mastery of the Florida Safety Practice Model concepts, tools, and philosophy.

Apply Practice Model knowledge and use it to guide decisions and recommendations on cases and problem solving as needed when discussing/presenting cases.

Assist DCF Protective Investigators to determine services needed and locating appropriate community resources to assist families.

Collocate in DCF Protective Investigations offices in Miami Dade and/or Monroe Counties as determined by the Department needs.

Receive, review, assign, and transfer cases received from DCF/CLS/FCMA according to established protocols.

Enter and reconcile intakes received into the applicable computer database systems accurately and timely (within 6 hours unless additional time is approved by supervisor).

Verify information received in the various databases available to ensure data integrity and accurate information gathering.

Assess completion of the Family Functioning Assessment safety and risk assessment determination on every case to help ensure there is adequate information sharing and the most appropriate type of services requested based on the safety determination.

Ensure a complete and viable safety plan exists in every case presenting a danger threat.

Participates on the Decision Support Team (DST) staffing

Complete family finding efforts for every intake received

Co-Facilitate the Multi-Disciplinary Case Transfer Staffing between Protective Services and the Full Case Management Agencies

Provide follow up needs and ongoing review for timely Case Transfers/Assignment up to 30 days of intake unless additional timeframe is approved by supervisor.

Escalate case of concerns to supervisor, director, or designee

Ensure the integrity of the case assignment process by following established protocol.

Coordinate and facilitate the Case Transfer Staffing and all other staffing’s for court as per established protocol.

Participate in staffing’s as needed to include New Child, Decision Support Team, Drug Court, and Cases of Concern.

Provide daily reports on cases received to include the case information and service determination.

Assist with shift coverage (when needed) to ensure department operation maintain 24 hour a day coverage.

Develop and maintain expertise on community resources

Act as points of contacts for DCF, service providers and community partners (Law Enforcement, JAC, GAL etc.) to resolve inquiries and issues.

Answer and document incident report calls outside of business hours.

Performs other duties as necessary or assigned.

MINIMUM REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in social work, human services, or related field.

2. At least two years of experience in dependency case management or child protective investigation services.

SPECIAL SKILLS AND OTHER REQUIREMENTS:

Knowledge of another language is helpful but not required.

Ability to receive constructive criticism and demonstrate understanding through continued growth, learning and application. • Ability to demonstrate strong interpersonal skills.

Ability to attend mandatory in-service training within expected dates as defined by the agency’s policies and procedures.

Ability to demonstrate familiarity and understanding of the Department’s Service Plan and Policies and Procedures.

Demonstrate a mastery of Florida’s Child Welfare Practice Model’s concepts, tools, and philosophy.

Adheres to all applicable Citrus FCN policies and procedures.

Ability to always collaborate and present in a professional manner.

Follows and adheres with confidentiality requirements set by federal, state, and local

Demonstrate critical thinking skills to include poise, tact, and diplomacy to resolve conflicts.

Ability to maintain good working relationships with internal and external partners.

Solution focused and detail oriented.

Highly organized, ability to multitask, prioritize workload and meet deadlines.

Ability to work independently or demonstrate initiative.

Demonstrate knowledge of computer software programs that include FSFN, CJIS, LexisNexis, Stabilify, Power Point, Word, Excel, Outlook, and other computer software programs.

Job Type: Full-time

Pay: $56,000.00 - $59,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

case management or protective investigation services: 2 years (Required)

Work Location: Hybrid remote in Miami, FL 33128

Quick Apply

Refine Your Search

director of client services jobs in miami fl

Intake Case Review Coordinator

Regional Director South Florida

Director, Kosher Food Bank and Community Food Distribution

Director of Marketing & Events

LTSS Service Coordinator - Case Manager (Region I: Miami-Dade/Monroe County)

Director, Account Management

Center Services & Systems Integration Director

Regional Technical Sales Representative

Medical Director, Veterinarian

Medical Director Veterinarian

Digital Health Specialist - Physical Therapist - Hybrid

Case Manager

Maintenance Controller

Chief Inspector

Credit Products Officer II

Outreach Specialist

Account Manager / vCIO

Credit Products Officer II-Corporate C&I (Hybrid, FL)

Business Development Representative (Salary & Commission included)

Sales Director - Audio Visual, Event Technology

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