Top 273 Customer experience coordinator Jobs in New Mexico

Services Project Coordinator (Remote) CST/MST/PST
Lowe's —Albuquerque, NM
- $17.73 - $29.61 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
Payroll Coordinator II - REMOTE
Ryder System —Santa Fe, NM
- $25 - $29 an hour
- Remote
- Spanish
- Mid-level
- 3 years
- Disability insurance
- Health insurance
4h
Referral Program Coordinator
Lovelace Health System —Albuquerque, NM
- PRN
- Mid-level
- High school diploma or GED
- 2 years
- Opportunities for advancement
- Referral program
Community Inclusion Programs Coordinator (DOH/LLCP #14396)
State of New Mexico —Los Lunas, NM
- $33.12 - $49.68 an hour
- Full-time
- 5 years
- Research
- Mid-level
Associate Patient Care Coordinator
Optum —Albuquerque, NM
- $16 - $29 an hour
- Full-time
- Spanish
- Pass drug screening
- English
- AD&D insurance
- Employee stock purchase plan
Wildlife Educator Coordinator (DOW #5011)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Adults
- Mid-level
- Office
9d
Annual Giving and Stewardship Coordinator
Roman Catholic Diocese of Las Cruces —Las Cruces, NM
- From $50,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- 403(b) matching
- Health insurance
Quick Apply
Full-time Oral Surgery Administrative Coordinator and Surgical Assistant
West Mesa Oral And Maxillofacial Surgery —Albuquerque, NM
- Full-time
- Dental office
- Surgery
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
5d
Cannabis Marketing and Event Coordinator
Enchanted Botanicals —Albuquerque, NM
- From $20 an hour
- Full-time
- Clean driving record
- Up to 50% travel
- Sales
Quick Apply
7d
Ophthalmic Technician - Retina Coordinator
Eye Associates Of New Mexico —Santa Fe, NM
- From $16.50 an hour
- Full-time
- Customer service
- Clinic experience
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
4d
Benefits and Compensation Coordinator
C&J Equipment Manufacturing —Bloomfield, NM
- $45,000 - $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
DDSD Waiver Service Coordinator
Alianza Family Services —Albuquerque, NM
- From $24 an hour
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Fair Hearings Coordinator (HCA/MAD #10118668)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
13d
Customer Service Coordinator / CSC Administration
Lovelace Health System —Albuquerque, NM
- Full-time
- Hospital
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
9d
Clinical Administrative Coordinator
Optum —Albuquerque, NM
- $18 - $32 an hour
- Full-time
- Microsoft Outlook
- Medical office experience
- Pass drug screening
- Flexible schedule
3d
Coord,Student & Graduate Svcs
University of New Mexico —Albuquerque, NM
- $22.18 - $26.67 an hour
- Full-time
- Hybrid work
- Background check
- 7 years
- Microsoft Excel
- Health insurance
- Dental insurance
Coordinator Patient Experience - Patient Associate Experience
Christus Health —Santa Fe, NM
- Full-time
- Hospital
- High school diploma or GED
- Organizational skills
Office of Community Health Workers Tribal & Northern Coordinator (DOH/PHD/PCHB #55583)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Research
- Mid-level
- Office
10d
Coord,Sign Order Fulfillment
University of New Mexico —Albuquerque, NM
- $21.94 - $23.27 an hour
- Full-time
- Background check
- Management
- Mid-level
- Paid holidays
- Health insurance
Accommodations Coordinator- ARC
University of New Mexico —Albuquerque, NM
- $19.56 - $26.58 an hour
- Full-time
- Background check
- Classroom
- 5 years
- Health insurance
- Dental insurance

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Services Project Coordinator (Remote) CST/MST/PST

Lowe's -
Albuquerque, NM

Apply Now

Job Details

Full-time
$17.73 - $29.61 an hour

Qualifications

Customer communication

Full Job Description

Innovate Remotely

This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.

Your Impact

The primary purpose of the Services Project Coordinator is to facilitate end-to-end oversight and support to customers who purchase installation job(s). The Services Project Coordinator is responsible for tracking progress, documenting all interactions, addressing issues and communicating with customers, service providers, stores and vendors in a timely manner to keep the job going. To accomplish this, the Services Project Coordinator must have excellent customer service and problem-solving skills with the ability to adapt to change. The Services Project Coordinator will collaborate directly with customers, service providers, stores and peers to deliver the desired customer experience. The Serivices Project Coordinator will receive regular feedback and coaching from his/her leader and must be receptive and able to incorporate the feedback to improve skills and enhance performance on a continual basis. This position is in a fast-paced environment and schedules may include night and/or weekend hours.

What You Will Do

Answer inbound calls from customers, service providers and stores to provide installation job support.
Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information.
Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment.
Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer.
In coordination with stores and customers, arrange product delivery to ensure work can begin on time.
Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system.
Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs.
Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, myRedVest and Salesforce).
Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration.
Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes.
Drive for results by consistently achieving goals and completing tasks/activities on time.
Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback.
Adapt to a fast-paced environment with evolving process enhancements.
Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc.

Minimum Qualifications

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
1- 3 years' experience in a customer facing role

Preferred Skills/Education

Bachelor’s degree Related field
1 year Experience in project coordination OR experience in remodeling or construction industry
1 year Experience working in a Project Management function
Experience in contact center environment

Pay Range: $17.73 - $29.61 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Pay Range: $17.73 - $29.61 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Apply Now

Refine Your Search

customer experience coordinator jobs in new mexico

Services Project Coordinator (Remote) CST/MST/PST

Payroll Coordinator II - REMOTE

Referral Program Coordinator

Community Inclusion Programs Coordinator (DOH/LLCP #14396)

Associate Patient Care Coordinator

Wildlife Educator Coordinator (DOW #5011)

Annual Giving and Stewardship Coordinator

Full-time Oral Surgery Administrative Coordinator and Surgical Assistant

Cannabis Marketing and Event Coordinator

Ophthalmic Technician - Retina Coordinator

Benefits and Compensation Coordinator

DDSD Waiver Service Coordinator

Fair Hearings Coordinator (HCA/MAD #10118668)

Customer Service Coordinator / CSC Administration

Clinical Administrative Coordinator

Coord,Student & Graduate Svcs

Coordinator Patient Experience - Patient Associate Experience

Office of Community Health Workers Tribal & Northern Coordinator (DOH/PHD/PCHB #55583)

Coord,Sign Order Fulfillment

Accommodations Coordinator- ARC

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