Top 6588 Customer experience manager Jobs in Oakland, Ca

Manufactured Housing Community Manager
Confidential —San Mateo, CA
- $80,000 - $116,000 a year
- Full-time
- CRM software
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
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AR & Billing Lead – Court Reporting Division
Nationwide Legal, LLC —Oakland, CA
- $25 - $32 an hour
- Full-time
- Mid-level
- Office
- Supervising experience
- Health insurance
- Dental insurance
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10d
Human Resources Manager II
Cintas —San Francisco, CA
- $82,960 - $106,140 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Profit sharing
- AD&D insurance
Lead Concierge
Stratton Amenities —Oakland, CA
- $24 - $25 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
- Health insurance
- Dental insurance
Property Manager
Bay Property Group —Oakland, CA
- $80,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
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Program Manager
CARDEA HEALTH —Oakland, CA
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Commuter assistance
- Disability insurance
Community Manager
Avanath —El Cerrito, CA
- $28 - $33 an hour
- Microsoft Excel
- Writing skills
- Residential
- Paid holidays
- Health insurance
Quick Apply
8h
Health & Wellness Center Manager
Familias Unidas —Richmond, CA
- $62,000 - $72,000 a year
- Email
- Spanish
- Mid-level
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Rental Assistance Program Manager
Tenderloin Housing Clinic —San Francisco, CA
- $68,640 a year
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Health insurance
- Dental insurance
11d
Home Care Scheduler/Staffing Manager
Senior Alternatives, Inc. —Berkeley, CA
- $65,000 - $80,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- 401(k)
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Supportive Housing Manager
The Tenderloin Housing Clinic —San Francisco, CA
- $73,819 a year
- Full-time
- In person
- Current TB test
- Customer service
- Bachelor of Science
Quick Apply
11d
Community Manager
Avanath —Berkeley, CA
- $33 - $36 an hour
- Microsoft Excel
- Writing skills
- Residential
- Paid holidays
- Health insurance
Quick Apply
Retail Store Manager
Goodwill of the San Francisco Bay —Alameda, CA
- $77,250 a year
- Email
- Background check
- Pass drug screening
- English
- Commuter assistance
- Health insurance
Category Manager
Keurig Dr Pepper —California
- $96,800 - $126,000 a year
- Email
- 5 years
- Bachelor's degree
- Travel
- Mileage reimbursement
- Paid parental leave
Operations Manager
24 Hour Home Care - Corporate Division —Concord, CA
- $105,000 - $115,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
Clinic Manager I
La Clinica de La Raza —Oakland, CA
- $96,203 - $111,565 a year
- Part-time
- Mid-level
- 1 year
Quick Apply
Manager, Consumer Experience
Torani —San Leandro, CA
- $130,642 - $145,158 a year
- 8 years
- Food service experience
- Organizational skills
Quick Apply
11d
Program Manager: Timmy's Place
CARDEA HEALTH —Oakland, CA
- $85,000 - $110,000 a year
- Mid-level
- Bachelor's degree
- Organizational skills
- Commuter assistance
- Disability insurance
Multi-Site Apartment Manager
PTLA Real Estate Group —San Leandro, CA
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Real Estate License
- Accounting
- Dental insurance
- 401(k)
Quick Apply
Housing Resource Center Manager
Bay Area Community Services —Berkeley, CA
- $100,000 a year
- Microsoft Word
- Microsoft Excel
- Writing skills
- Mileage reimbursement
- Health insurance
Quick Apply

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customer experience manager jobs near oakland, ca

Manufactured Housing Community Manager

Confidential
San Mateo, CA

Quick Apply

Job Details

Full-time
$80,000 - $116,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Paid housing
Vision insurance

Qualifications

Computer operation
Managing property management teams
Fair Housing Act
Property management tools
Accounts payable
Interpersonal skills
Team leadership
Administrative experience
Live-in employment experience
Supervising experience
Property management company experience
Organizational skills
Vendor negotiation
Newsletters (communication methods)
Productivity software
Office management
Local ordinances

Full Job Description

Manufactured Home Community Manager Needed (San Mateo Area)!

Location: San Mateo, CA
Employment Type: Full-Time
Compensation: $80,000 per year plus free housing (valued at over $36,000)!
Start Date: 2-4 weeks

Title: Community Manager

Reports To: Executive Team / Regional Manager

A Community Manager oversees and directs the day-to-day property management functions for a manufactured home community. Responsibilities include administrative activities, marketing, leasing, and homes sales of new and pre-owned homes, property maintenance, resident relations, property budgeting, and reporting. The employee will perform office or non-manual work directly related to management policies or general business operations of the Company.

Essential Functions:

Operations:

· Track annual renewal of Permit to Operate, Fire Hydrant Testing, and all federal, state, and local permits, licenses, certifications, testing, and/or any other required documentation.

· Negotiate with third-party vendors for products and services.

· Perform daily property inspections and provide notices to residents as required.

· Ensure all spaces are adequately cleaned and maintained up to park standards, and if necessary, correct and follow up on any violations of park rules.

· Arrange for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement and of leased premises as dictated by lessee’s agreement.

· Maintain status of accessory structures, storage units, stairways, cabanas, fencing, and carport supports located on tenant spaces.

· Develop and maintain a bulletin board for the park office or local communal area, to post all licenses, federal, state, and local documents, utility charges, emergency information and other park related information and notices.

· Schedule item pickups for residents.

· Call vendors to order supplies for common areas and office.

· Monthly reports, consisting of sales report, marketing surveys, expense reports, delinquency reports, and reimbursement reports. Management may include additional reports at any time.

· Input rent checks in accounting system and process deposits.

· Ensure approval folders for prospective buyers have all required forms and documentation.

Sales and Marketing:

· Conduct market surveys and sale/rent comparable surveys.

· Maintain up to date “For Sale” list.

· Maintain up to date leads in company CRM software “Elements” or equivalent.

· Maintain relationships with brokers that bring new homes into the Park.

· Request closing packages and conduct closings of home sales and work in conjunction with in-house salesperson if applicable.

· Sign leases with new homeowners.

· Inform management of all new homes for sale in park and update on status.

· Develop and complete leases and upload into necessary software.

· Perform title searches.

Client and Tenant Services

· Daily calls with residents and solve issues as needed when they arise.

· Ensure customers/residents receive a high level of service.

· Meet occasionally with the Social Club members to go over events for residents, if applicable.

· Attend Social Club meetings and participate, if applicable.

· Write or contribute to monthly Manager Newsletters, if applicable.

· Write up notices and friendly reminders to tenants.

Financial

· Manage rent collection processes, including depositing income from workplace and filing to collect on delinquent debts.

· Work with Asset Manager on resident rent increase notices.

· Deposit rents using Rent Manager software and hardware.

· Sent tenant statements and monitor rent rolls/delinquency through property management and accounting software.

· Follow up on delinquencies by calling residents who have not paid.

· Perform title searches and write up proper federal, state, and/or local notices for non-payment of rent, NSFs, or other payment related notices.

· Read utility meters and/or coordinate with meter reading companies, if applicable.

· Coordinate with executive team in regard to capital expenditure improvements and follow up with vendors.

· Perform month end financial reports such as expense summaries, traffic reports, sales reports, etc. Management may include additional reports at any time.

· Submit payroll on a timely manner and set schedule for facility personnel.

· Work hand in hand with Company attorney for evictions for nonpayment and rule violations.

· Coordinate with Asset Manager in preparing annual operating budgets.

· Code invoices in Company accounts payable system (AVID).

· Approve and submit invoices to AVID.

Management

· The employee must be able to exercise discretion and independent judgement customarily and regularly.

· The employee must regularly and directly assist the Asset Manager and company in a bona fide executive or administrative capacity.

· Oversee and manage onsite maintenance personnel.

· Monitor and maintain community assets and equipment on a continuous basis.

· Create goals and objectives for maintenance personnel.

· Ensure all maintenance personnel are acting in accordance with safety protocol and OSHA.

· Check accuracy of onsite personnel timecards and submit to Asset Manager in a timely manner.

· Maintain constructive relationships with local police, fire, and other emergency responders.

· Perform lot inspections, and if necessary, send friendly reminders to maintain property.

· Enforce property rules and regulations.

· Conduct monthly staff safety meetings, if applicable.

· Maintain logs of tenant storage agreements, gate cards, common area access and keys, uniform logs, and any other logs necessary for smooth operation of property.

Qualifications

· Minimum 5 years of experience managing a manufactured housing or RV park (multi-site experience preferred)

· Strong operational, financial, and leadership skills

· Excellent communication and problem-solving abilities

· Proficient in property management software (Rent Manager, Yardi, AppFolio, or similar)

· Ability to live on-site and respond to resident or maintenance needs promptly

· Valid driver’s license and reliable transportation

Minimum Requirements for Employment

· Previous mobile home community experience including two years of supervisory experience.

· One year of experience in a supervisory role related to property operations and management.

· Sales and leasing experience preferred.

· General knowledge of maintenance.

· Solid negotiation skills.

· Working knowledge of basic accounting principles.

· Excellent verbal and written communication skills.

· Excellent organizational skills.

· Demonstrated leadership abilities.

· Thorough knowledge of federal, state, and local laws and ordinances pertaining to fair housing and employment.

· Ability to use computers including the internet and Microsoft Office Suite.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Pay: $80,000.00 - $116,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Manufactured Housing Property Management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in oakland, ca

Manufactured Housing Community Manager

AR & Billing Lead – Court Reporting Division

Human Resources Manager II

Lead Concierge

Property Manager

Program Manager

Community Manager

Health & Wellness Center Manager

Rental Assistance Program Manager

Home Care Scheduler/Staffing Manager

Supportive Housing Manager

Community Manager

Retail Store Manager

Category Manager

Operations Manager

Clinic Manager I

Manager, Consumer Experience

Program Manager: Timmy's Place

Multi-Site Apartment Manager

Housing Resource Center Manager

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