Top 1117 Technical lead Jobs in Oakland, Ca

Client Technical Support Lead, Information Technology, Full-Time, Days
MarinHealth Medical Center —San Rafael, CA
- $44.69 - $67.03 an hour
- 8 hour shift
- Supervising experience
- Bachelor's degree
- Senior level
Quick Apply
Technical Lead, Frontend
Onyx —San Francisco, CA
- $200,000 - $400,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Lead
HP IQ —San Francisco, CA
- $150,000 - $236,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Windows
- Senior level
- Paid parental leave
- Paid holidays
Facility Lead
Cubework —Hayward, CA
- $23 - $28 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
Quick Apply
8d
Surgery Department Lead - Experienced Veterinary Assistant or RVT!
San Francisco Animal Medical Center —San Francisco, CA
- $35 - $44 an hour
- Full-time
- Blood sampling
- Hospital
- Surgery
- Continuing education credits
- Commuter assistance
Quick Apply
Lead Mobile Diesel Mechanic
Cox Fleet —Oakland, CA
- Background check
- 5 years
- DOT physical examination
- Health insurance
- Dental insurance
Quick Apply
Tile Installation Specialist Team Leader
CMC Carrier —San Francisco, CA
- $75,000 - $90,000 a year
- Full-time
- OSHA
- Construction site
- 5 years
- Paid training
- Health insurance
Quick Apply
HVAC Lead Installer
Hassler Heating and Air Conditioning —El Cerrito, CA
- $35 - $65 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
10d
Lead Teller/Financial Services Representative
Sea West Coast Guard Federal Credit Union —Coast Guard Island, CA
- $30 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
8d
Crew Lead - Ecological Landscape Install
Mariposa Gardening & Design —Oakland, CA
- $28 - $48 an hour
- Online Application
- Carpentry
- Management
- Construction site
- Paid time off
Quick Apply
Mammography Lead - Breast Center
Sutter Health —Oakland, CA
- $63.30 - $79.42 an hour
- 8 hour shift
- Customer service
- BLS Certification
- Mid-level
11d
Technical Lead (Must Have BigID Experience)
Finezi —Oakland, CA
- $128,000 - $173,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Analysis skills
- Relocation assistance
Quick Apply
1d
Prefab Production Lead
Home Safety Services —Burlingame, CA
- $30 - $60 an hour
- Urgently hiring
- Background check
- Clean driving record
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Water/Wastewater Project Technical Lead
Stantec —Walnut Creek, CA
- $134,900 - $202,500 a year
- Full-time
- Bachelor of Science
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Lead Dimensional Engineer – Autonomous Vehicle Sensors
Manpower Engineering —Foster City, CA
- $90 - $100 an hour
- 8 years
- Analysis skills
- Senior level
- Health savings account
- Disability insurance
Quick Apply
10d
Blue Prism Architect / Developer / Lead
Sonsoft Inc —San Francisco, CA
- Full-time
- 3 years
- US work authorization
- IT
Quick Apply
Lead Landscape Installer
Sustain with Me Landscapes LLC —Berkeley, CA
- $38 - $42 an hour
- 8 hour shift
- Carpentry
- Spanish
- Heavy lifting
- 401(k)
- Paid time off
Quick Apply
Product and Sales Lead
careerforce pro —Walnut Creek, CA
- $20 - $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Product management
- Senior level
- Flexible schedule
Quick Apply
3d
Senior Lead Field Architect
Braze —San Francisco, CA
- $166,000 - $310,000 a year
- Salesforce
- System design
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
Support Engagement Lead
Braze —San Francisco, CA
- $85,000 - $125,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply

I want to receive the latest job alert for technical lead in oakland, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Technical Support Lead, Information Technology, Full-Time, Days

MarinHealth Medical Center -
San Rafael, CA

Quick Apply

Job Details

Full-time
$44.69 - $67.03 an hour

Qualifications

Vendor relationship building
Managing technical support teams
Managing teams in a customer support role
Team leadership
Enterprise software
Incident management software
Incident Escalation
Supervising experience
Incident management operations support
Customer support ticket management
IT department experience

Full Job Description

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

Company:

Marin General Hospital dba MarinHealth Medical Center

Compensation Range:

$44.69 - $67.03

Work Shift:

8 Hour (days) (United States of America)

Scheduled Weekly Hours:

Job Description Summary:

The Client Technical Support Lead provides leadership and oversight of technical support operations across MarinHealth, ensuring timely and effective resolution of system and end-user issues that directly support clinical care, operational continuity, and workforce productivity. This role leads a team of technical support professionals, drives service excellence through defined performance metrics, and partners cross-functionally to optimize workflows, enhance user experience, and maintain system reliability in a complex healthcare environment.

Job Requirements, Prerequisites and Essential Functions:

Key Responsibilities

Lead daily technical support operations, ensuring timely triage, prioritization, and resolution of incidents in alignment with established service level agreements (SLAs)
Supervise, coach, and develop a team of technical support staff, establishing clear performance expectations and supporting ongoing professional growth
Oversee escalation management for complex or high-impact issues, coordinating cross-functional resolution efforts to minimize disruption to clinical and operational workflows
Monitor and analyze team performance metrics (e.g., ticket volume, resolution time, SLA compliance, customer satisfaction), implementing continuous improvement strategies
Partner with IT, clinical, and operational leaders to identify system issues, workflow gaps, and opportunities for process improvement
Ensure adherence to organizational policies, regulatory requirements, and data security standards in all support activities
Drive standardization of support processes, documentation, and knowledge management practices to improve efficiency and consistency
Support system implementations, upgrades, and optimization efforts, including coordination of testing, training, and end-user readiness
Manage relationships with vendors and external support partners to ensure service quality, responsiveness, and cost-effective outcomes
Contribute to workforce planning, including staffing models, scheduling, and resource allocation to meet service demands

Performance Expectations

Achieve and maintain

95% compliance with defined service level agreements (SLAs) for incident response and resolution
Demonstrate measurable improvement in ticket resolution times and reduction in repeat incidents
Maintain customer satisfaction scores at or above established organizational benchmarks
Ensure consistent adherence to documentation standards and knowledge base utilization
Effectively develop and retain team members, as evidenced by performance outcomes and engagement

Required Qualifications

Bachelor’s degree in Information Technology, Healthcare Administration, or a related field, or equivalent combination of education and experience
Minimum of 5 years of experience in technical support, service desk, or IT operations within a complex environment
Minimum of 2 years of leadership or supervisory experience
Demonstrated experience managing incident resolution, escalation processes, and service delivery metrics
Experience supporting enterprise systems in a regulated environment (healthcare strongly preferred)
Strong understanding of service management frameworks (e.g., ITIL or equivalent)

Preferred Qualifications

Technical certifications preferred (such as Microsoft Certifications, CISSP, etc.)
Experience supporting clinical systems or electronic health records (EHR)
ITIL certification or equivalent training
Experience with enterprise platforms such as Workday, ERP, or HRIS systems
Prior experience in a healthcare system or similarly regulated industry

Leadership & Competencies

Demonstrates effective cross-functional collaboration with clinical, operational, and technical stakeholders
Applies data-driven decision-making to improve service delivery and team performance
Leads with accountability, transparency, and a commitment to continuous improvement
Communicates effectively with both technical and non-technical audiences

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or [email protected].

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.

Health & Immunizations:

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment:

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

Quick Apply

Refine Your Search

technical lead jobs in oakland, ca

Client Technical Support Lead, Information Technology, Full-Time, Days

Technical Lead, Frontend

IT Support Lead

Facility Lead

Surgery Department Lead - Experienced Veterinary Assistant or RVT!

Lead Mobile Diesel Mechanic

Tile Installation Specialist Team Leader

HVAC Lead Installer

Lead Teller/Financial Services Representative

Crew Lead - Ecological Landscape Install

Mammography Lead - Breast Center

Technical Lead (Must Have BigID Experience)

Prefab Production Lead

Water/Wastewater Project Technical Lead

Lead Dimensional Engineer – Autonomous Vehicle Sensors

Blue Prism Architect / Developer / Lead

Lead Landscape Installer

Product and Sales Lead

Senior Lead Field Architect

Support Engagement Lead

I want to receive the latest job alert for technical lead in oakland, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected