Top 3727 Product support Jobs in Orange, Ct

Product Support Specialist
SmartMLS —Milford, CT
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
1d
Quoting & Product Support Specialist
Lex Products LLC —Shelton, CT
- Full-time
- CAD
- Bachelor of Science
- ERP systems
Quick Apply
Engineering Designer
AGC/ GarKenyon —Meriden, CT
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Quality Engineer - Product (Hybrid Connecticut)
FUelCell Energy —Danbury, CT
- $105,500 - $116,750 a year
- Full-time
- Hybrid work
- Background check
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Technician - Surface Grind
Coherent Corp. —Monroe, CT
- $17.89 - $29.29 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Sales - Entry Level
Trinity Solar —Cheshire, CT
- $68,000 - $120,000 a year
- Bilingual
- 18 years or older
- Clean driving record
- Paid training
- Health insurance
Quick Apply
Outside Sales Representative
Best Plumbing Specialties —New Haven, CT
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Driver's License
- Organizational skills
- Paid training
- Mileage reimbursement
Quick Apply
12d
Naval Architect - Applications & Simulation
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Bachelor of Science
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Configuration & Test Technician
KUB Technologies, Inc. —Stratford, CT
- $28 - $33 an hour
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Retail Tax Expert
Intuit —New Haven, CT
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
20h
Quality Control Technician- Third Shift
Laticrete International —Bethany, CT
- $20 - $21 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Engineering
- AD&D insurance
- Paid holidays
Seasonal Tax Expert - In-Store
Intuit —New Haven, CT
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
20h
Mechanical Engineer
Xcalliber —Brookfield, CT
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Analysis skills
- Paid holidays
- Paid time off
Quick Apply
4d
Tax Accountant - In-Store
Intuit —New Haven, CT
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
20h
Experienced Automotive Service Technician
Executive Kia —Wallingford, CT
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid holidays
- 401(k)
Quick Apply
Experienced Tax Professional - Retail
Intuit —New Haven, CT
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
20h
Senior Tax Expert – Retail
Intuit —New Haven, CT
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
20h
Driver Safety Supervisor (DOT)
Island Transportation Corp —North Haven, CT
- From $62,000 a year
- Weekends as needed
- Research
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Planning and Scheduling Associate
Forum Contract Manufacturing —Watertown, CT
- From $50,000 a year
- Full-time
- Bilingual
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for product support in orange, ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

product support jobs near orange, ct

Product Support Specialist

SmartMLS
Milford, CT

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
iOS support
iOS
Android support
Windows
SaaS platforms
SaaS
Technical Proficiency
Mobile devices

Full Job Description

At SmartMLS, we believe great support is about more than answering questions—it's about creating exceptional experiences. We're looking for a Product Support Specialist who enjoys solving problems, teaching others, and helping people get the most out of technology.

If you are naturally curious, enjoy learning new software, and love helping customers succeed, we'd love to meet you.

This position is ideal for someone who enjoys working with people just as much as working with technology.

Position Summary

As a Product Support Specialist, you will serve as a primary point of contact for SmartMLS subscribers by providing exceptional customer service and technical support for our MLS products and services. You will assist members through phone, email, live chat, and our ticketing system while troubleshooting technical issues, answering procedural questions, and ensuring a positive customer experience.

The ideal candidate has strong technical aptitude, excellent communication skills, and enjoys helping others. Success in this role requires the ability to multitask, collaborate across departments, and maintain a high level of professionalism in a fast-paced environment.

Essential Responsibilities

Deliver exceptional customer service by resolving subscriber questions and technical issues promptly and professionally.
Provide technical support, troubleshooting, and guidance for SmartMLS platforms and related products.
Respond to member inquiries through phone, email, live chat, and support tickets.
Accurately document customer interactions and resolutions using the Zendesk ticketing platform.
Route complex issues to the appropriate internal teams when necessary and follow through to resolution.
Support members during billing cycles by answering account and billing-related questions.
Understand and communicate SmartMLS Rules and Regulations clearly and consistently.
Collect and communicate subscriber feedback and product enhancement requests to management.
Collaborate with Billing, Compliance, and other internal teams to ensure timely resolution of member inquiries.
Maintain current knowledge of SmartMLS products, services, policies, and industry updates.

We're Looking For Someone Who

Enjoys helping people
Communicates clearly and professionally
Learns new software quickly
Can explain technology in simple, easy-to-understand terms
Is organized and detail-oriented
Remains calm while solving problems
Enjoys working as part of a collaborative team
Takes ownership of subscriber issues from start to finish

Qualifications

Required

Previous customer service and/or technical support experience.
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Outstanding listening, interpersonal, and organizational skills.
High attention to detail with the ability to prioritize multiple tasks.
Comfortable learning and supporting multiple software applications.
Proficiency with Microsoft Office (Word, Excel, Outlook), Windows 11, web browsers, Apple iOS, and Android devices.
Familiarity with ticketing or customer support platforms (Zendesk experience is preferred).

Preferred

Previous call center or help desk experience.
Experience supporting SaaS or technology-based products.
Familiarity with macOS.
Experience working in real estate, MLS, or property technology is a plus but not required.

About SmartMLS

SmartMLS is one of the nation's largest Multiple Listing Services, representing more than 21,000 real estate professionals across all eight Connecticut counties. We are committed to delivering exceptional technology, support, and service that help our subscribers succeed.

Compensation & Benefits

SmartMLS offers a competitive salary and comprehensive benefits package, including:

401(k)
Medical insurance
Dental insurance
Vision insurance
Life insurance
Paid Time Off (PTO)

Work Schedule

Full-time (37.5 hours per week)
Monday through Friday
One Saturday shift approximately every two months

Work Location

This position is fully in person at our office in Milford, Connecticut. Remote work is not available. Applicants must be able to reliably commute to Milford or relocate prior to their start date.

Additional Information

Employment is contingent upon the successful completion of pre-employment assessments and a background check.

SmartMLS is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees can thrive.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

product support jobs in orange, ct

Product Support Specialist

Quoting & Product Support Specialist

Engineering Designer

Quality Engineer - Product (Hybrid Connecticut)

Manufacturing Technician - Surface Grind

Technical Service and Order Fulfillment Associate

Sales - Entry Level

Outside Sales Representative

Naval Architect - Applications & Simulation

Configuration & Test Technician

Retail Tax Expert

Quality Control Technician- Third Shift

Seasonal Tax Expert - In-Store

Mechanical Engineer

Tax Accountant - In-Store

Experienced Automotive Service Technician

Experienced Tax Professional - Retail

Senior Tax Expert – Retail

Driver Safety Supervisor (DOT)

Planning and Scheduling Associate

I want to receive the latest job alert for product support in orange, ct

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected