Top 470 Member experience specialist Jobs in Orchard Park Ny

Customer Account Specialist
Astronics —East Aurora, NY
- $28 - $32 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Employee stock purchase plan
7d
Surgery Scheduler
Excelsior Orthopaedics —Amherst, NY
- $19.80 - $35.64 an hour
- Full-time
- Surgery
- Medical office experience
- Mid-level
Quick Apply
Youth Detention Worker
Erie County Department of Social Services —Buffalo, NY
- From $46,989 a year
- Online Application
- Current TB test
- Writing skills
- Maintenance
- Health savings account
- Health insurance
Quick Apply
14d
Community Specialist | Walden Galleria | BUFFALO, NY
Lululemon —Buffalo, NY
- $20.00 - $25.01 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Insurance Product Development Specialist
MLMIC SERVICES, INC —New York State
- $96,000 - $149,300 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
5d
Clean & Pack Specialist
Seal & Design —Clarence, NY
- $21 - $25 an hour
- Full-time
- Basic math
- ERP systems
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Accounting - Judgment Figures Specialist
Gross Polowy, LLC —Buffalo, NY
- $19 - $21 an hour
- Full-time
- No experience needed
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Continuous Improvement Specialist
Steel & O'Brien Manufacturing —Arcade, NY
- $24 - $27 an hour
- Full-time
- Organizational skills
- Business
- Associate's degree
Quick Apply
Accounting Support Specialist
Care Team Solutions —Clarence Center, NY
- $20 - $23 an hour
- Full-time
- Office
- Finance
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
IT Manager of Service & Support
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Certified Medical Coder
Primary Care of Western New York —Williamsville, NY
- $26 - $28 an hour
- Full-time
- Anatomy knowledge
- OSHA
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Mental Health Therapist - New York
NOCD —New York State
- $70,000 - $117,400 a year
- Weekends as needed
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Paid parental leave
- Health insurance
Quick Apply
Accounts Receivable Specialist - CCBHCD
Horizon Health Alliance —Getzville, NY
- $20.75 - $21.75 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
Military Service - Air Force Reserve, Education & Training
Military Service - Air Force Reserve —Buffalo, NY
- From $50,000 a year
- Part-time
- Military
- High school diploma or GED
- Entry level
- Health insurance
- Tuition reimbursement
Military Service - Air Force Reserve, Aircraft Structural Maintenance
Military Service - Air Force Reserve —Buffalo, NY
- From $50,000 a year
- Part-time
- Military
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Senior Sales Associate
Bob's Discount Furniture LLC —Orchard Park, NY
- $16 an hour
- Full-time
- 18 years or older
- Mid-level
- Conflict management
- Profit sharing
- Health insurance
Quick Apply
Retail Display Installer – Technology
2020 Companies, Inc. —Buffalo, NY
- $18 an hour
- Part-time
- 18 years or older
- Schematics
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply
7d
Housing Specialist
Veterans One-stop Center of WNY —Buffalo, NY
- From $21.63 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Equipment Deployment Specialist - $1000 Sign On Bonus
Continental Services —Lancaster, NY
- $22 - $23 an hour
- Full-time
- Carpentry
- Clean driving record
- Customer service
- AD&D insurance
- Disability insurance
Quick Apply
Cleaning Specialist - Depew / Lancaster / Williamsville
Bieler Janitorial Services —Williamsville, NY
- $16.00 - $19.50 an hour
- Part-time
- In-person
- Reliable transportation
- Entry level
- Health insurance
- 401(k)
Quick Apply

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member experience specialist jobs near orchard park ny

Customer Account Specialist

Astronics -
East Aurora, NY

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Job Details

Full-time
$28 - $32 an hour
7 days ago

Benefits

Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Join our team as a Customer Account Specialist

We are seeking a dedicated and detail-oriented Customer Account Specialist to join our team and help us provide world-class support to our customers. If you enjoy creating positive customer experiences, solving problems, and being a key driver for customer satisfaction, this is your opportunity to thrive in a fast-paced, team-oriented environment. This role requires a comprehensive grasp of company systems, services, policies, and customer service protocols, alongside the ability to navigate complex customer interactions with professionalism. Due to the depth and breadth of tasks involved, the learning curve for mastering the core aspects of this position typically spans over two years. This period provides new team members the opportunity to gain the hands-on expierences and nuanced understanding required to provide exceptional service to a diverse customer base effectively.

What You’ll Do:

Serve as the primary point of contact for customers, addressing inquiries professionally via phone, email, and customer portals.
Process price quotes, accept and manage new orders, and provide consistent updates to customers regarding timelines and delivery.
Efficiently and professionally investigate and resolve customer concerns, including technical issues and delivery challenges, while identifying complex cases or escalations requiring further review and seamlessly transferring them to supervisors or senior team members.
Foster positive relationships and trust with customers to encourage loyalty and retention.
Work closely with internal departments (Sales, Planning, Purchasing, Engineering, Production, Shipping) to fulfill customer needs and ensure exceptional service.
Support process optimization initiatives, provide feedback to leadership, and contribute to efforts that enhance productivity and customer satisfaction.
Maintain customer databases, update records, and ensure order accuracy using company systems.

What You’ll Bring:

Education: High School Diploma or GED required, a college degree is a plus.
Prior experience in customer service, sales, or account management (inside sales preferred).
Manufacturing expperience preferred
Team player with problem solving skills and adaptability to a variety of customer needs.
Strong organizational and multitasking abilities.
Proficiency with basic computer programs.

Why You’ll Love Working Here:

Our Environment:

Flexibility that works: 9/80 schedule with every other Friday off
Competitive rewards: Benefits start the first of the month after hire, quarterly bonus tied to company profitability, 401(k) with 3% company contribution, Employee Stock Purchase Plan, paid holidays (including a full Christmas week shutdown), and comprehensive health/vision/dental coverage.
Work on-site in an engaging, team-oriented office environment.
Contribute directly to innovations that push the boundaries of aerospace technology.

Compensation & Benefits:

Base salary: $28-32/hr, influenced by several factors including experience, skill set, education, certifications, market conditions, and business needs.
Astronics LSI offers a comprehensive benefits package, including:
- Health & Well-being: Health, dental, vision, disability, life insurance, FSA, HSA, and additional voluntary coverage options.
- Financial Security: 401K & Employee Stock Purchase Plan.
- Work-Life Harmony: Employee Assistance Program and a culture that promotes work-life balance.
Due to federal contract obligations, this position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee’s authorization to access such items under applicable law. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.

Additional Considerations:

An offer of employment is contingent on successfully passing a drug test and background check
Ability to read, write and comprehend simple instructions and correspondence.
While performing the duties of this job, the employee is continually required to stand, walk, sit, use hands and arms to pull handles and push buttons and reach objects. Requirements may also include repetitive motions, climbing, balancing, stooping, bending, reaching, kneeling, crouching or crawling.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Astronics LSI is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected]; or call: 716-655-0800. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Ready to Soar?

Apply Today! Make an impact, build strong relationship and grow your skills in a supportive and dynamic environment that values exceptional customer service!

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Refine Your Search

member experience specialist jobs in orchard park ny

Customer Account Specialist

Surgery Scheduler

Youth Detention Worker

Community Specialist | Walden Galleria | BUFFALO, NY

Insurance Product Development Specialist

Clean & Pack Specialist

Accounting - Judgment Figures Specialist

Continuous Improvement Specialist

Accounting Support Specialist

IT Manager of Service & Support

Certified Medical Coder

Mental Health Therapist - New York

Accounts Receivable Specialist - CCBHCD

Military Service - Air Force Reserve, Education & Training

Military Service - Air Force Reserve, Aircraft Structural Maintenance

Senior Sales Associate

Retail Display Installer – Technology

Housing Specialist

Equipment Deployment Specialist - $1000 Sign On Bonus

Cleaning Specialist - Depew / Lancaster / Williamsville

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