Top 62 Outbound customer service representative Jobs in Overland Park, Ks

Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Customer Care Representative I (Part-Time)
Quest Diagnostics —Lenexa, KS
- From $17.25 an hour
- Part-time
- Microsoft Outlook
- Laboratory experience
- Military encouraged
- Employee stock purchase plan
- Flextime
Quick Apply
eMRO Client Services Representative (Onsite)
Abbott Laboratories —Kansas City, MO
- $18.45 - $36.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Tuition reimbursement
Call Center Rep Lead
The University of Kansas Health System —Kansas City, KS
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Call Center Representative - Retail Pharmacy
The University of Kansas Health System —Lenexa, KS
- HIPAA
- English
- Outpatient experience
Business Development Coordinator
Kansas City Hyundai —Merriam, KS
- $2,500 - $5,000 a month
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative
Orthopedic Health of Kansas City —Kansas City, MO
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
Member Support Representative
Sun Life —Kansas City, MO
- $40,600 - $54,800 a year
- Full-time
- Research
- Bachelor's degree
- Fair chance
- AD&D insurance
- Disability insurance
Relationship Advisor MRC (Hybrid)
MAZUMA CREDIT UNION —Overland Park, KS
- $18 - $20 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
BDC Customer Service Representative For Service Department
Cable Dahmer Automotive Group —Kansas City, MO
- $17 an hour
- Full-time
- Background check
- Computer literacy
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Business Development Sales Representative (SDA092826)
SelectQuote —Kansas
- $50,000 - $80,000 a year
- Overtime
- Remote
- 1 year
- Entry level
- Paid training
- Health insurance
3d
Inside Sales Representative
Fairbanks Scales —Overland Park, KS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
Inside Roofing Sales Specialist
Shamrock Roofing —Overland Park, KS
- $40,000 - $45,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Inside Sales/Customer Service
Alside —North Kansas City, MO
- Microsoft Outlook
- Residential
- High school diploma or GED
Quick Apply
Appointment Setter (BDR)
Datasource Background Screening —Blue Springs, MO
- From $16 an hour
- Part-time
- English
- Business development
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
21h
Inside Sales Representative
Raymond Central —Kansas City, MO
- Clean driving record
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Roofing Customer Care Specialist
Shamrock Roofing —Overland Park, KS
- $19.23 - $21.63 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
1d
Sales Development Representative - Customer Engagement (Remote)
ORS Nasco —Kansas City, MO
- Full-time
- Remote
- Pass drug screening
- Communication skills
- Entry level
Quick Apply
10d
Inside Sales Representative
Hayes Handpiece Franchises, Inc. —Lenexa, KS
- $45,000 - $65,000 a year
- Remote
- High school diploma or GED
- Bachelor's degree
- Organizational skills
- On-the-job training
Quick Apply
Inside Sales Representative
Vantage Point Solutions —Kansas City, KS
- $75,000 - $80,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d

I want to receive the latest job alert for outbound customer service representative in overland park, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

outbound customer service representative jobs near overland park, ks

Customer Service Representative jobs in Kansas City, MO

Inside Sales Representative jobs in Overland Park, KS

Inside Sales Representative jobs in Kansas City, KS

Business Development Representative jobs in Kansas

Call Center Representative jobs in Kansas City, MO

Call Center Representative jobs in Lenexa, KS

Inside Sales jobs in North Kansas City, MO

Sales Representative jobs in Kansas City, MO

Inside Sales Representative jobs in Lenexa, KS

Customer Care Specialist jobs in Overland Park, KS

Customer Support Representative jobs in Lenexa, KS

Inside Sales Representative jobs in Kansas City, MO

Appointment Generator jobs in Dallas, TX

Appointment Coordinator jobs in Remote

Appointment Generator jobs in Cary, IL

Appointment Generator jobs in Fredericksburg, VA

Appointment Generator jobs in Tampa, FL

Appointment Setter jobs in Phoenix, AZ

Customer Service Representative jobs in Montgomery, AL

Ambulatory Service Representative jobs in Houston, TX

Customer Care Representative

Unity Village -
Lees Summit, MO

Quick Apply

Job Details

Full-time
$20.50 an hour

Qualifications

Computer operation
Microsoft Outlook
Account maintenance
Phone communication
High school diploma or GED
Desktop applications
Typing
Translation
Mobile devices

Full Job Description

Shift: Tuesday - Friday 7am - 4:30pm

Position Summary: Provide exceptional customer service by assisting inbound callers with expert product guidance and creating a positive experience that builds strong relationships with current and prospective customers. In addition to phone support, respond to customer inquiries through written communication channels, including email and chat, ensuring timely, accurate, and professional interactions across all platforms.

Essential Job Functions:

Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives.
Reading, understanding and determining appropriate actions to be taken in Advantage system.
Accurately enter and update the required data in scanning software, Mavro.
Handle interactions across various communication platforms, including phone, email, and chat.
Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary.
Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures.
Extract mail and perform scanning processes, as necessary.
Accept and direct inbound calls to the appropriate department or service.
Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations.
On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associate will be provided training on how to handle said situations should they arise.
Regular Attendance. Defined in the department as less than 9 points.
Adhere to all company policies and procedures including all safety guidelines.
Utilize electronic time management system to input time and attendance.

Non-Essential Job Functions:

Maintain confidentiality of all work.
Make outbound calls as required.

Education: Minimum high school diploma or GED equivalent.

Experience:

Minimum one-year customer service experience, preferably in a call-center environment.
Demonstrated effective interpersonal and verbal communication skills including phone skills.
Excellent organizational skills and ability to multi-task efficiently.
Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization.

Computer Skills:

Minimum intermediate end-user of MS Office Suite: Word, Excel, Outlook and Teams. .
Proficient with internet research and mobile device applications.
Minimum intermediate end-user of database systems to maintain client account information.
Excellent keyboarding skills.

Certificates & Licenses:

Other Requirements:

Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages.
Complete human resources skills testing: MS Word and MS Excel
If bilingual skill is indicated, human resources skills testing: Spanish-English Translation
An active data plan with a reputable mobile service provider, ensuring reliable and secure access to the company's data center for login authentication.

Competency Statements:

Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service.
Accountability: Able to demonstrate commitment to the position and accepts responsibility for personal actions.
Values: Able to promote a safe and inclusive environment of integrity and honesty.

Work Environment & Physical Requirements

Activity

Frequency

Inside Work

Outside Work

N/A

Use of Hands/Fingers

Lifting/Carrying: up to 25 lbs

Climb- Stairs/Ladders

N/A

Reach (select): Overhead /Forward

Sitting/Workstation

Traveling

N/A

Exposure to Hazards

N/A

Excessive Noise

N/A

Exposure to Temperatures

N/A

Operate Computer

Talk/Communicate

Operate Company Vehicles

N/A

Taste/Smell:

N/A

Standing/Walking

Stoop/Kneel/Crouch/Crawl

N/A

Read/See/Hear

Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment

Other Equipment

N/A

Personal Protection Equipment

N/A

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)

F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)

C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information

Work Environment: Office Environment

Acknowledgment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

outbound customer service representative jobs in overland park, ks

Customer Care Representative

Customer Care Representative I (Part-Time)

eMRO Client Services Representative (Onsite)

Call Center Rep Lead

Call Center Representative - Retail Pharmacy

Business Development Coordinator

Contact Center Representative

Member Support Representative

Relationship Advisor MRC (Hybrid)

BDC Customer Service Representative For Service Department

Business Development Sales Representative (SDA092826)

Inside Sales Representative

Inside Roofing Sales Specialist

Inside Sales/Customer Service

Appointment Setter (BDR)

Inside Sales Representative

Roofing Customer Care Specialist

Sales Development Representative - Customer Engagement (Remote)

Inside Sales Representative

Inside Sales Representative

I want to receive the latest job alert for outbound customer service representative in overland park, ks

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected