Top 1444 Customer service supervisor Jobs in Pembroke, Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
8d
Service Manager, Interior Horticulture
Cityscapes Plant Care, Inc. —Boston, MA
- From $66,000 a year
- Full-time
- Mid-level
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Nursing Evening Supervisor
St. Joseph Rehabilitation and Nursing Center —Boston, MA
- $125,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- Mid-level
- Free parking
- AD&D insurance
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Retail Store Area Supervisor - (Key Holder) - Full Time
Ocean State Job Lot —Pembroke, MA
- $19.50 - $21.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Maintenance
- Profit sharing
- Paid holidays
Nursing Supervisor- 36 Hours (Evenings/Nights)
Boston Medical Center —Brockton, MA
- $50.00 - $72.60 an hour
- Full-time
- Background check
- Nursing
- RN License
- Relocation assistance
- Health insurance
Quick Apply
Retail Store Area Supervisor-(Key Holder) - Full Time
Ocean State Job Lot —Marshfield, MA
- $19.50 - $21.50 an hour
- Weekends as needed
- 18 years or older
- Google Workspace
- Computer literacy
Producing Branch Manager | Mortgage Loan Officer | Team Leader | NMLS Required
Pinnacle Mortgage Corporation —Charlestown, MA
- Full-time
- Hybrid work
- Residential
- Mentoring
- US work authorization
- Paid training
- Health insurance
Quick Apply
13d
Nursing Supervisor RN/LPN
Village at Proprietors Green —Marshfield, MA
- From $40 an hour
- Weekends as needed
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Nurse Supervisor
FENWAY HEALTH —Boston, MA
- $91,100 - $113,900 a year
- Full-time
- Nursing
- RN License
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Service Advisor/Writer Growth to Team Manager
Colonial Ford of Plymouth —Plymouth, MA
- $135,000 - $200,000 a year
- Full-time
- Background check
- Mechanic experience
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Customer Service - Inside Sales
Southern Glazer’s Beverage Company —Norton, MA
- $22 - $25 an hour
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Cannery Production Supervisor & Process Controller
Cadila Global solution —Duxbury, MA
- $80,000 - $90,000 a year
- Full-time
- ERP systems
- Mid-level
- Analysis skills
Quick Apply
Director of Dining Experience (Chef Manager) [management]
Senior Living Residences —Canton, MA
- From $75,000 a year
- Email
- Residential
- Senior level
- Kitchen
- Commuter assistance
- Paid holidays
Quick Apply
Network Services Manager - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- Hospitality
- Sales
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Overnight Residential Supervisor-Weekdays-Bonus Eligible
The Home for Little Wanderers, Inc. —Plymouth, MA
- Weekends as needed
- Background check
- Mid-level
- Residential
- 403(b) matching
- AD&D insurance
Delivery Driver/Customer Service Representative
Falvey Linen Supply —Walpole, MA
- $22 - $30 an hour
- Full-time
- Heavy lifting
- Customer service
- Mid-level
- Store discount
- Profit sharing
Quick Apply
Overnight Residential Supervisor-Weekends-Bonus Eligible
The Home for Little Wanderers, Inc. —Plymouth, MA
- Weekends as needed
- Background check
- Mid-level
- Residential
- 403(b) matching
- AD&D insurance
Youth Advocate Supervisor - Coastal Emergency Residence
Bay State Community Services Inc —Weymouth, MA
- $25 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Continuing education credits
- 403(b) matching
Quick Apply
LPN - Care Nurse Supervisor Traditional - Part-time
Benchmark Senior Living —Norwood, MA
- $35 - $39 an hour
- Part-time
- CPR Certification
- Nursing
- Mid-level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Confidential —Boston, MA
- $18.50 an hour
- Part-time
- Background check
- Pass drug screening
- Ability to lift 50 pounds
- Health insurance
- Opportunities for advancement

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customer service supervisor jobs near pembroke, ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
8 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in pembroke, ma

Customer Service Manager

Service Manager, Interior Horticulture

Nursing Evening Supervisor

Retail Store Area Supervisor - (Key Holder) - Full Time

Nursing Supervisor- 36 Hours (Evenings/Nights)

Retail Store Area Supervisor-(Key Holder) - Full Time

Producing Branch Manager | Mortgage Loan Officer | Team Leader | NMLS Required

Nursing Supervisor RN/LPN

Nurse Supervisor

Service Advisor/Writer Growth to Team Manager

Customer Service - Inside Sales

Cannery Production Supervisor & Process Controller

Director of Dining Experience (Chef Manager) [management]

Network Services Manager - Audio Visual, Event Technology

Overnight Residential Supervisor-Weekdays-Bonus Eligible

Delivery Driver/Customer Service Representative

Overnight Residential Supervisor-Weekends-Bonus Eligible

Youth Advocate Supervisor - Coastal Emergency Residence

LPN - Care Nurse Supervisor Traditional - Part-time

Customer Service Representative

I want to receive the latest job alert for customer service supervisor in pembroke, ma

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