Top 2647 Member services representative Jobs in Philadelphia, Pa

Customer Service Rep (Member Help Team)
Independence Blue Cross —Philadelphia, PA
- Overtime
- Remote
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Work from home
9d
Sanitation
Maola Local Dairies —Philadelphia, PA
- $24.61 - $30.76 an hour
- Overtime
- Customer service
- High school diploma or GED
- Hand tools
- Health insurance
- Dental insurance
Quick Apply
Customer Services Representative
Taylor and Francis —Philadelphia, PA
- $27.47 an hour
- Full-time
- Hybrid work
- English
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
4d
Boxformer Operator PA
Maola Local Dairies —Philadelphia, PA
- $25.06 - $31.33 an hour
- Overtime
- High school diploma or GED
- Travel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Head Start Teacher
Bucks County Intermediate Unit —Langhorne, PA
- $33,718 - $38,069 a year
- Weekends as needed
- Classroom
- Teaching Certification
- Mid-level
Pre-K Counts Teacher
Bucks County Intermediate Unit —Warminster, PA
- $45,000 a year
- Weekends as needed
- Classroom
- Ability to walk for extended periods
- Mid-level
Business Immigration Paralegal
GREEN AND SPIEGEL US LLC —Philadelphia, PA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Continuous improvement
- 1 year
Maintenance Technician
Friedman Realty Group —Marlton, NJ
- $30 - $34 an hour
- Urgently hiring
- OSHA
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Entry Level Sales Representative
Home Genius Exteriors —Mount Holly, NJ
- $16 an hour
- Full-time
- Driver's License
- In-person
- Communication skills
- Paid time off
Quick Apply
Customer Service/Sales Representative
Tigongolfcarts —Hatfield, PA
- $18 - $25 an hour
- Full-time
- Dealership
- Mid-level
- Driver's License
- Health insurance
Quick Apply
Travel Physical Therapist (PT)
Fusion Medical Staffing —Swedesboro, NJ
- $1,609 - $1,938 a week
- Full-time
- Doctoral degree
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
4d
Food Safety Quality Assurance Tech
Universal Pure —Malvern, PA
- $22 an hour
- Full-time
- Microsoft Excel
- Basic math
- English
- Health insurance
- Paid time off
Full-Time Field Technician
Environmental & Technical Services —Woodstown, NJ
- $20 - $25 an hour
- Email
- High school diploma or GED
- Driver's License
- Driving
- Paid time off
- On-the-job training
Quick Apply
Field Sales Manager
AEON Staffing Group —Philadelphia, PA
- $35,000 - $90,000 a year
- Full-time
- Management
- Customer service
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Underground Plumbing Foreman
Delco Storm & Sewer —Lansdowne, PA
- Full-time
- Background check
- Clean driving record
- Construction site
- Health savings account
- Health insurance
Quick Apply
4d
Entry Level Sales Representative
Home Genius Exteriors —Cherry Hill, NJ
- $16 an hour
- Full-time
- Driver's License
- In-person
- Communication skills
- Paid time off
Quick Apply
Automotive Technician- Ford *Sign on Bonus*
Bergeys Inc —Ambler, PA
- $50,000 - $125,000 a year
- Full-time
- ASE Certification
- Dealership
- Pass drug screening
- Profit sharing
- Paid training
Quick Apply
Behavior Specialist
The Communities of Don Guanella and Divine Providence —Norwood, PA
- On call
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Health insurance
Quick Apply
Program Coordinator
The Communities of Don Guanella and Divine Providence —Norwood, PA
- $50,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid time off
Quick Apply
FSQA Tech 3rd Shift
Universal Pure, LLC —Malvern, PA
- $22.00 - $23.50 an hour
- Full-time
- Basic math
- English
- Mid-level
Quick Apply

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Customer Service Rep (Member Help Team)

Independence Blue Cross -
Philadelphia, PA

Apply Now

Job Details

9 days ago

Benefits

Work from home

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Customer Service Representative Responsibilities:

Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries.
Available as assigned to accept calls in a professional and courteous manner.
Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact.
Acquire knowledge of all claims systems applications and member service systems.
Prepares and forwards appropriate requests to operating areas to accomplish action required as a result of the inquiry.
Checks internal system inboxes to ensure completion and follow-up action. Obtains required information and makes a callback when necessary to complete action on inquiries.
Meets quality performance standards and works within established time frames.
Acknowledges each piece of mail and responds to written inquiries either by telephone or letter as required in a professional manner.
Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend.
Ability to ask effective probing questions and deescalate challenging member inquiries and concerns.
Supports the area in the ongoing use of TQM principles in a continuous quality improvement process.
Performs other duties as assigned.

Qualifications - External

Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. Work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

To ensure an engaging learning experience, our training program will include an onsite component. All participants are expected to be physically present at our 1900 Market Street, Philadelphia office location for a total of Nine (9) days, distributed across Three (3) separate weeks during the 12-week training period. Specific onsite training weeks will be communicated in advance to allow for proper planning.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Qualifications:

High school diploma required, bachelor’s Degree is preferred
Ability to complete 10-12 week training class and demonstrate proficiency of the material
Strong interpersonal and organizational skills in a fast-paced environment
Excellent oral and written communications skills
Ability to problem solve, prioritize, and maintain a flexible disposition required
Computer skills required
Customer focused professionalism
Medicare knowledge strongly preferred
Call Center Experience strongly preferred
Prior experience with and demonstrated proficiency in Microsoft Office Products strongly preferred
Ability to work from home with private quiet workspace
Schedule flexibility during all hours of business (8:00 am - 8:15 pm Sunday – Sunday) including the ability to work one late night and one weekend day.
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Apply Now

Refine Your Search

member services representative jobs in philadelphia, pa

Customer Service Rep (Member Help Team)

Sanitation

Customer Services Representative

Boxformer Operator PA

Head Start Teacher

Pre-K Counts Teacher

Business Immigration Paralegal

Maintenance Technician

Entry Level Sales Representative

Customer Service/Sales Representative

Travel Physical Therapist (PT)

Food Safety Quality Assurance Tech

Full-Time Field Technician

Field Sales Manager

Underground Plumbing Foreman

Entry Level Sales Representative

Automotive Technician- Ford Sign on Bonus

Behavior Specialist

Program Coordinator

FSQA Tech 3rd Shift

I want to receive the latest job alert for member services representative in philadelphia, pa

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