Top 858 Customer service representative Jobs in Pinellas Park, Fl

Veterinary CSR Supervisor
Bayview Animal Hospital - St. Pete —Saint Petersburg, FL
- From $48,037.66 a year
- Full-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Veterinary Client Service Representative
Lake Seminole Animal Hospital —Seminole, FL
- $14 - $17 an hour
- Full-time
- In person
- Background check
- Pass drug screening
- Clinic experience
- 401(k)
- Paid time off
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Customer Service Representative
VasoTechnology powered by NetWolves —Tampa, FL
- $17 - $19 an hour
- Overnight shift
- Background check
- Microsoft Excel
- Customer service
- Paid training
- Paid holidays
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Customer Service Representative
Ed Melendez Ins. Agcy Inc —Largo, FL
- $18 - $20 an hour
- 8 hour shift
- Background check
- Spanish
- Customer service
- Paid time off
Quick Apply
Donor Services Representative I
United Tissue Network —Saint Petersburg, FL
- $18 - $20 an hour
- 8 hour shift
- Background check
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
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Customer Service Representative
Graybar Electric Company, Inc. —Clearwater, FL
- $23 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
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Service Representative
Paychex —Saint Petersburg, FL
- $14.71 - $27.32 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
Client Service Representative
Paychex —Saint Petersburg, FL
- $20 - $22 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
Senior Customer Service Representative - SurePayroll
Paychex —Saint Petersburg, FL
- $25 an hour
- Full-time
- Research
- Mid-level
- Mentoring
- Paid holidays
- Health insurance
4d
Customer Service Technician
Pinellas County Tax Collector —Largo, FL
- $20.97 an hour
- Full-time
- Microsoft Word
- 18 years or older
- Microsoft Outlook
- Health insurance
- Dental insurance
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8d
Client Sales & Support Representative
aSpear Consulting L.L.C. —Tampa, FL
- $89,000 - $105,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
8d
Clerk Customer Service Specialist
Pinellas County Government —Pinellas County, FL
- $19.50 an hour
- Office
- Associate's degree
- 2 years
20h
Remote Client Agent – Work From Home | Training Provided
The Gainey Agency —Tampa, FL
- Remote
- Sales
- Customer service
- Computer literacy
- Opportunities for advancement
- Flexible schedule
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Customer Support Associate
Make A Change Management Group —Clearwater, FL
- $1,126.61 - $1,263.94 a week
- Full-time
- Background check
- Sales
- In-person
- Professional development assistance
Quick Apply
7d
Remote Customer Service Representative
Kobie Marketing —Saint Petersburg, FL
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Dispatch Specialist
Precision Garage Doors —Clearwater, FL
- $21 - $23 an hour
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Technician
Pinellas County Government —Pinellas County, FL
- $20.97 an hour
- Multiple hires
- 18 years or older
- Microsoft Outlook
- Word processing
- Wellness program
- Health insurance
8d
CUSTOMER SUPPORT SPECIALIST
Cascade Residential Servi —Pinellas Park, FL
- $18 - $22 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Customer Service Representative
Brletic Dvorak, Inc —Saint Petersburg, FL
- $22 - $30 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Paid holidays
Quick Apply
13d
Customer Service Associate
Wawa, Inc. —Pinellas Park, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance

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Veterinary CSR Supervisor

Bayview Animal Hospital - St. Pete -
Saint Petersburg, FL

Quick Apply

Job Details

Full-time
From $48,037.66 a year
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Customer communication
Managing pet care teams
Teamwork
Interpersonal skills
Managing teams in a customer support role
Inventory management
Coaching
Practice management software
Veterinary team coordination
Patient management software
Frontline customer support management
Managing clients in a customer support role
Team development
Team management
Mentoring
Communication with pet owners
Productivity software
Veterinary team management
Veterinary terminology

Full Job Description

Job Summary

We are seeking a CSR (Client Service Representative) Supervisor for a privately owned, community driven, small animal medicine practice. The CSR Supervisor is responsible for leading the Client Service Representative department while maintaining the highest standard of client service. This position performs all essential CSR duties while overseeing the day-to-day operations, development, and performance of the front office team.

The CSR Supervisor plays an integral role in developing scalable systems, creating standardized workflows, coaching team members, and ensuring a consistently exceptional client experience. This position serves as the primary leader of the client service department and partners closely with the Practice Manager, Practice Owners, and other department heads to improve operational efficiency and strengthen communication across all departments.

Experience Requirements

Previous veterinary client service experience. Prior supervisory or leadership experience. Strong understanding of veterinary terminology. Proficiency with Ezyvet or other comparable PIMS. Excellent verbal and written communication skills. Strong organizational and problem-solving abilities. Experience with mentorship, coaching and developing staff. Proficient in Microsoft and Workspace.

Physical Effort: Work requires lifting and carrying records, patients and equipment weighing up to 25 lbs; requires sitting and standing for extended periods or time.

Working conditions: May be exposed to unpleasant odors, noises and animal feces, urine, blood and vomit. May be exposed to bites, scratches and contagious diseases.

Duties

Perform all basic requirements of Client Service Representative
Recruit, interview, hire, onboard, and train Client Service Representatives.
Develop clear onboarding and training pathways for new hires.
Continue developing career progression opportunities for existing CSRs through coaching, continuing education, and competency-based development.
Conduct regular one-on-one coaching sessions and performance evaluations.
Lead weekly department meetings and participate in hospital leadership meetings.
Foster a positive, collaborative, and accountable workplace culture.
Address performance concerns promptly through coaching and corrective action when appropriate.
Assist with scheduling to ensure appropriate staffing levels while balancing quality client service and hospital efficiency.
Deliver exceptional customer service while setting the standard for the CSR team.
Manage escalated client concerns with professionalism, empathy, and confidence.
Utilize conflict resolution and de-escalation techniques to achieve the best possible outcomes for clients, patients, and the hospital.
Oversee client communication initiatives, including greeting cards, sympathy cards, thank-you correspondence, follow-up communications, and other client engagement efforts.
Ensure all client-facing areas remain clean, welcoming, and organized.
Maintain a thorough understanding of EzyVet and all hospital software systems.
Create, update, and implement Standard Operating Procedures (SOPs) to improve efficiency and consistency.
Develop standardized workflows that support the continued growth of the hospital.
Create and maintain scheduling guidelines that maximize client experience while supporting operational efficiency.
Review and prepare basic treatment estimates.
Understand hospital refill policies and maintain a working knowledge of commonly prescribed medications.
Maintain current knowledge of the P.C.A.S. system and applicable legislation regarding licensing and tag issuance.
Maintain updated referral resources for specialty hospitals, emergency clinics, shelters, and other local veterinary services.
Review daily financial transactions and correct accounting discrepancies.
Bring accounting concerns to the attention of the Practice Manager or Practice Owners.
Complete daily, weekly, bi-weekly, and monthly administrative reporting.
Run departmental reports and review performance metrics with hospital leadership.
Monitor Weave Analytics, including:
Call volume
Missed opportunities
Call sentiment
Client communication trends
Assist with inventory management by monitoring office supplies, forms, educational materials, and hospital cleaning supplies.
Notify the PM or Inventory Manager of inventory needs.
Ensure all department members maintain hospital cleanliness standards.
Maintain compliance with OSHA standards and biomedical waste handling procedures.
Educate department members on policy updates and safety requirements.
Promote consistency in hospital policies and client communication standards.
Work collaboratively with department supervisors to ensure efficient hospital workflow.
Promote respectful communication between all departments.
Address interpersonal conflicts professionally and promptly.
Escalate unresolved concerns to the PM or PO when necessary.
Support hospital initiatives that improve patient care, client satisfaction, and team efficiency.

Join us as our CSR Supervisor and lead our passionate team toward delivering outstanding service that makes a difference in the lives of pets and their owners!

Pay: From $48,037.66 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Veterinary Lead CSR : 3 years (Required)

Ability to Commute:

Saint Petersburg, FL 33711 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in pinellas park, fl

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Remote Client Agent – Work From Home | Training Provided

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