Top 598 Customer solutions specialist Jobs in Pittsburgh, Pa

Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh
Blink Health —Pittsburgh, PA
- Rotating shift
- Mid-level
- Office
- Analysis skills
- Free parking
- Commuter assistance
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Senior Specialist, Integrated Absence Manager
New York Life —Pittsburgh, PA
- $50,000 - $73,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Free parking
- Health insurance
3d
Mobile Diesel Tech II 8am to 4pm, $1500 New Hire Bonus
Cox Fleet —Pittsburgh, PA
- Background check
- DOT physical examination
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Production Specialist
LGG Industrial —Pittsburgh, PA
- Overtime
- Background check
- Microsoft Excel
- Computer literacy
- Paid training
- Health savings account
Quick Apply
1d
Accounts Payable Specialist
BBL Fleet —Bridgeville, PA
- Full-time
- Background check
- Customer service
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Product Marketing Specialist
Excelitas Technologies —Pittsburgh, PA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Mid-level
Quick Apply
14d
Experienced Sales Specialist
Germain Volvo Cars South Hills —Canonsburg, PA
- Full-time
- Dealership
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Meta Retail Specialist - PT
Channel Partners —Pittsburgh, PA
- $18.50 an hour
- Part-time
- Writing skills
- Merchandising
- Mid-level
- Paid training
- 401(k)
Client Services Specialist
Chaffin Luhana LLP —Pittsburgh, PA
- $40,000 - $45,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Commuter assistance
- Paid holidays
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Industrial Hydraulic Field Service Technician
Oilgear —Pittsburgh, PA
- Overtime
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Production Technician
IngMar Medical —Pittsburgh, PA
- $20 - $24 an hour
- 8 hour shift
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Field Service Technician
Matthews International Corporation —Pennsylvania
- Computer science
- Computer Science
- Pass drug screening
Mobile Diesel Tech II 10am to 6pm, $1500 New Hire Bonus
Cox Fleet —Pittsburgh, PA
- Monday to Friday
- Background check
- DOT physical examination
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Experience and Sales Specialist
Massage Envy Mt. Lebanon —Pittsburgh, PA
- From $15 an hour
- Part-time
- Sales
- Customer service
- Clinic
- Health insurance
- Paid time off
Quick Apply
Verizon Wireless Sales Representative
JAS Technology Inc DBA Wireless Zone —Pittsburgh, PA
- $30,000 - $60,000 a year
- Full-time
- Mid-level
- Business development
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Residential Customer Care Specialist
Guardian Protection Services, Inc. —Warrendale, PA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Benefits from day one
- Opportunities for advancement
Quick Apply
Customer Service Specialist
Sherwin-Williams —Coraopolis, PA
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
13d
Home Internet Installation Specialist (Starlink)
EchoStar —Duquesne, PA
- From $21.50 an hour
- Weekends as needed
- Clean driving record
- Pass drug screening
- Driver's License
- Paid training
- Health savings account
Quick Apply
Residential Customer Care Specialist
Guardian Protection Services, Inc. —Warrendale, PA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Benefits from day one
- Opportunities for advancement
Quick Apply
Accounts Payable Specialist
Bucar Group —Pittsburgh, PA
- $18 - $22 an hour
- Full-time
- Oracle
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh

Blink Health -
Pittsburgh, PA

Quick Apply

Job Details

Benefits

Free parking
Commuter assistance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
Paid sick time

Qualifications

Cross-functional collaboration
Technical Proficiency
Cross-functional communication
Quality assurance experience within healthcare

Full Job Description

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Position Overview:

The Pharmacy Quality Improvement Specialist plays a critical role in overseeing critical quality processes within the pharmacy, with a primary focus on managing the Adverse Drug Event (ADE) reporting process. This role requires a proactive approach to quality assurance, including reviewing patient feedback and other critical reporting, resolving quality issues, identifying areas for improvement, and developing actionable solutions. The Pharmacy Quality Improvement Specialist will work closely with all internal Pharmacy teams/ departments to ensure timely and accurate reporting of ADEs, adherence to client-specific requirements and SLAs, and compliance with regulatory standards.

At Blink Health, we are committed to providing exceptional patient care and creating a work environment that values quality and integrity. This role offers the opportunity to contribute directly to patient safety and satisfaction through quality-focused initiatives. If you are passionate about pharmacy quality assurance and improvement, we invite you to apply and join our dedicated team in Pittsburgh.

Key Responsibilities:

Adverse Drug Event (ADE) Reporting and Submission

Review all internal reporting of patient and provider communications for potential ADEs.
Ensure each ADE has corresponding internal documentation aligned with client-specific requirements.
Complete and submit client-specific ADE forms, complete any required follow-up.
Conduct FDA submissions when necessary, ensuring compliance and accuracy.

Patient Feedback Analysis and Quality Action Planning

Review and analyze patient survey reports to identify trends and issues using specific keyword analysis.
Develop and implement action plans based on survey insights to enhance patient experience and satisfaction.
Provide recommendations to address recurring issues and drive improvements across pharmacy operations.

Quality Analysis and Correction

Review daily quality reports, correct issues according to business rules, and ensure accuracy in patient orders.
Work collaboratively with internal teams to identify, escalate and resolve operational inefficiencies and quality issues.
Monitor daily quality metrics to ensure that the department consistently meets and exceeds operational standards.

Compliance and Process Improvement

Maintain a high standard of compliance with all corporate policies as well as state and federal regulations.
Contribute to quality assurance initiatives by recommending enhancements to existing processes and ensuring adherence to industry best practices.

Qualifications:

Experience: Minimum of five years in pharmacy with demonstrated success in identifying and resolving quality issues.
Education: Bachelor's degree strongly preferred.
Skills: Exceptional verbal and written communication, attention to detail, and strong analytical and problem-solving abilities.
Teamwork: Proven ability to work collaboratively within and across departments.
Technical Proficiency: Ability to quickly adapt to complex software systems with proficiency in Google Suite.
Mentorship: Experience in mentoring or informally training colleagues is a plus.

Hours/ Location:

Location: 100% in office in Robinson Township, PA (Pittsburgh)
Shift: Weekly rotating schedule from 8am - 4pm and 1pm - 9pm with rotating Saturday from 9am-5pm every 5-6 weeks

Benefits:

Health, Dental & Vision – Multiple plan options from day 1
Well-being Support – Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
Vacation – Accrue up to 80 hours (2 weeks) in year one
Paid Sick Time – 40 hours per year
Holidays – 9 paid holidays + 2 floating holidays per year
Parental Leave – 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
401(k) – Traditional and Roth options
Life & Disability Insurance – Provided at no cost
Commuter Benefits – Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
Snack & Drink Stipend – Daily at all pharmacy locations

#blinkindeed

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.

Quick Apply

Refine Your Search

customer solutions specialist jobs in pittsburgh, pa

Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh

Senior Specialist, Integrated Absence Manager

Mobile Diesel Tech II 8am to 4pm, $1500 New Hire Bonus

Production Specialist

Accounts Payable Specialist

Product Marketing Specialist

Experienced Sales Specialist

Meta Retail Specialist - PT

Client Services Specialist

Industrial Hydraulic Field Service Technician

Production Technician

Field Service Technician

Mobile Diesel Tech II 10am to 6pm, $1500 New Hire Bonus

Client Experience and Sales Specialist

Verizon Wireless Sales Representative

Residential Customer Care Specialist

Customer Service Specialist

Home Internet Installation Specialist (Starlink)

Residential Customer Care Specialist

Accounts Payable Specialist

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