Top 20 Desktop support technician Jobs in Pittsburgh, Pa

Full-time IT Support Technician Position (North Hills)
PM Computing —Pittsburgh, PA
- $44,500 - $47,000 a year
- Weekends as needed
- Office
- High school diploma or GED
- Driver's License
- Paid training
- Dental insurance
Quick Apply
3d
IT Support Technician
SOUTH COLLEGE —Cranberry Township, PA
- Classroom
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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Level 2 Help Desk Technician
Pittsburgh Computer Solutions —Canonsburg, PA
- $55,000 - $60,000 a year
- Full-time
- Computer Science
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
8d
IT Support Technician
All Lines Technology Inc —Pittsburgh, PA
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Technician
All Lines Technology —Pittsburgh, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Field Service Technician
Risen Bits LLC —Pittsburgh, PA
- $20 - $40 an hour
- Part-time
- Windows
- Driver's License
- Travel
- Travel reimbursement
- Flexible schedule
Quick Apply
Field Service Technician
HCL Technologies Limited - Business Services —Pittsburgh, PA
- $51,000 - $75,000 a year
- Extended hours
- Hospital
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
6d
Technician Sr., Retail Service Maintenance
Giant Eagle —Cranberry Township, PA
- $22.35 - $29.80 an hour
- Mid-level
- Windows
- Travel
- Paid holidays
- Dental insurance
L2 Manufacturing technologies support
84 Lumber Company —Eighty Four, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
Maintenance Manager - Hospitality
HostWise.co —Pittsburgh, PA
- From $67,000 a year
- Full-time
- Hybrid work
- Management
- Up to 50% travel
- Customer service
- Health insurance
- Paid time off
Quick Apply
Security Technician - Access Control/Video Surveillance
Dagostino Electronic Services, Inc. —Pittsburgh, PA
- Full-time
- Microsoft Excel
- Mid-level
- Office
On-site Field Service Technician, Pittsburgh/Warrendale, PA Area
FAAC Technologies —Pittsburgh, PA
- Full-time
- Clean driving record
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
8d
3rd Shift Building Maintenance Technician
Gordon Food Service —Imperial, PA
- $27.57 an hour
- Email
- Background check
- 18 years or older
- Pass drug screening
- Profit sharing
- 401(k) matching

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Help Desk Technician - Tier 2
LEFCON, LLC —Harmony, PA
Failure to answer *ALL* pre-screening questions will eliminate you from consideration. Documentation of technical findings and remediation steps.
$26 - $32 an hour
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Support Technician III
Robert Half —New Castle, PA
CompTIA Security+ certification is required or currently in progress; Microsoft MD-102 certification is preferred. CompTIA A+ certification is required.
$62,400 - $81,120 a year
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Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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Full-time IT Support Technician Position (North Hills)

PM Computing -
Pittsburgh, PA

Quick Apply

Job Details

Full-time
$44,500 - $47,000 a year
3 days ago

Benefits

Paid training
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Teamwork
iOS
Hardware maintenance
Android
High school diploma or GED
Driver's License
Computer hardware
Network infrastructure management
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

Are you a tech enthusiast and not a programmer? Someone who frequently finds themselves assisting friends and family members troubleshoot issues with their computer, mobile devices, or home network? Have you built your own computer, or replaced any hardware in one? If so, PM Computing (PMC) is on the lookout for a dedicated Field Technician to join our dynamic team.

PM Computing (PMC) is the area’s leading technology solution provider delivering premium IT services and cyber-security solutions to SMBs. The firm is headquartered in Ross Township, Pittsburgh PA.

Why Join PMC?

Opportunity to grow with a fast-growing company
Collaborative and supportive work environment
Competitive salary and benefits

Job Description: IT Support Technician

In this role, you will be responsible various on-site tasks and remote sessions ensuring the smooth operation of computer systems, implementation of cyber security solutions, networks, and peripheral devices by performing the following key tasks:

Installation and Upgrades: Install, test, monitor, upgrade, troubleshoot, and repair computer systems, networks, and peripheral devices to ensure optimal performance and reliability.
Technical Assistance: Provide first-line technical support to end users by answering questions, diagnosing, and resolving software and hardware issues promptly and efficiently.
Remote and On-site Support: Assist clients both over the phone using remote support tools and while on-site, delivering exceptional customer service and technical solutions.
Data Management: Support the management of data backups, restorations, and other disaster recovery plans for client servers and workstations, ensuring data integrity and security.
Network Monitoring: Monitor the performance of networks, servers, workstations, and cloud services, identifying devices in need of maintenance and addressing issues proactively.
Team Collaboration: Work closely under the immediate supervision of the Senior Technical Officer or Principal, following established guidelines and instructions to perform daily job functions effectively.

This is an excellent opportunity for an individual who thrives in a dynamic and fast-paced environment.

Key Responsibilities:

Perform installations and maintenance of equipment on client sites
Troubleshoot and resolve technical issues efficiently
Ensure all tasks are completed to the highest standards
Provide exceptional customer service and support
Ability to work independently and as part of a team
Collaborate with team members to improve processes and performance

Duties include, but are not limited to the following:

Manage backups, restorations and disaster recovery plans of client mission critical servers, computers, and database files to ensure redundancy.
Provide client assistance and answer user inquiries regarding computer software or hardware operation to resolve problems.
Build and set up new workstations.
Providing first-line support to colleagues and assisting others in the team with more complex tasks
Monitoring the IT support work request system, completing work requests and ensuring Service Level Agreements are met
Perform remote or in person client assistance to required specifications.
Escalate tickets when needed to upper-level techs, system admins, or analysts.
Diagnose and fix computer issues, ranging from viruses, bloatware, and operating system issues.
Perform setup and maintenance on desktops, notebooks, and servers.
Provide support for wireless devices including desktops, laptops, printers, routers, and modems.
Teach users how to connect their laptops, tablets, IoT devices, and gaming devices to networks.
Ensure that all PC and network devices are up to date with the most current installations and upgrades.
Perform email migration, system upgrades, and network improvements.
Diagnose and where possible fix end user problems (Windows desktop user base)
Maintain office infrastructure including structured cabling, printers, patching
Set up user account configuration and management as directed by the Senior Staff/Client

Minimum Job Requirements:

Strong knowledge of Windows desktop operating systems: 7, 8, 10, 11
Experience with Windows Server 2016, 2019, 2022 or newer
Working knowledge of MacOS a plus
Experience and working knowledge of mobile device software and settings (Android, iOS)
Experience with installing new computer hardware, printers, and other peripheral devices
Some networking experience required; experience with firewalls (such as UniFi, SonicWall, WatchGuard) a plus
Experience with hardware virtualization a plus
Ability to work independently while managing multiple tasks effectively.
Excellent problem-solving skills and attention to detail.
Excellent self-management and time-management skills A MUST
High school diploma or equivalent

Relevant experience:

Strong communication skills for interacting with clients and team members.
Excellent customer service; sound computer system troubleshooting; and problem-solving skills.

* This position will provide you with the opportunity to learn and grow both your technical, business and customer service skills.

* This is a Monday-Friday daytime position. On-call evenings and weekends may be required with prior notice.

* Position based out of our office and customer locations.

* The successful candidate will need to have a reliable car with a valid driver's license and proof of auto insurance.

* Must qualify for employment in the United States.

Job Type: Full-time

Pay: $44,500.00 - $47,000.00 per year

Benefits:

401(k) matching
Dental insurance
Paid time off
Paid training
Vision insurance

Ability to Commute:

Pittsburgh, PA 15237 (Required)

Ability to Relocate:

Pittsburgh, PA 15237: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in pittsburgh, pa

Full-time IT Support Technician Position (North Hills)

IT Support Technician

Level 2 Help Desk Technician

IT Support Technician

IT Support Technician

Field Service Technician

Field Service Technician

Technician Sr., Retail Service Maintenance

L2 Manufacturing technologies support

Maintenance Manager - Hospitality

Security Technician - Access Control/Video Surveillance

On-site Field Service Technician, Pittsburgh/Warrendale, PA Area

3rd Shift Building Maintenance Technician

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