Top 353 Front office manager Jobs in Pleasanton, Ca

Hotel Front Office Manager
Delta Hotel Santa Clara - Silicon Valley —Santa Clara, CA
- $86,000 - $90,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Luxury Community General Manager
The Heritage Downtown —Walnut Creek, CA
- $125,000 - $140,000 a year
- Full-time
- Background check
- Inventory management
- Residential
- Health insurance
- Dental insurance
Quick Apply
9d
Asst. Front Office Manager
Sheraton Four Points Pleasanton —Pleasanton, CA
- $71,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
9d
Front Office Manager
Marriott San Ramon —San Ramon, CA
- $85,000 - $95,000 a year
- Full-time
- Inventory management
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
2d
Front Office Lead
Intero Chiropractic —Pleasanton, CA
- $26 - $30 an hour
- Full-time
- Hospitality
- Mid-level
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Front Office Manager - FT
SAN JOSE SHERATON —San Jose, CA
- $88,000 - $100,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Front Office Manager
WINDSOR CAPITAL GROUP —Walnut Creek, CA
- $75,000 - $78,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Math
Quick Apply
Surgery Scheduler/Front Desk
Webster Outpatient Surgery Center (11656) —San Ramon, CA
- $25.02 - $30.65 an hour
- Full-time
- Surgery
- Hospital
- Medical office experience
- Health insurance
- Dental insurance
Front Desk Supervisor
Marriott San Ramon —San Ramon, CA
- $23.50 - $25.50 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Assistant Manager
PDS Health —Livermore, CA
- $29.75 - $37.25 an hour
- Full-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Operations Manager
Marriott International, Inc —Pleasanton, CA
- $31.18 - $35.58 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant Front Office Manager
Four Seasons —East Palo Alto, CA
- $80,000 - $85,000 a year
- Weekends as needed
- Writing skills
- English
- Mid-level
- Free parking
- Health insurance
Assistant Manager, Front Office
Treehouse Sunnyvale, L.L.C. —Sunnyvale, CA
- $75,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Temp. Medical Office Receptionist
Washington Health Medical Group —Fremont, CA
- $27 an hour
- Temporary
- Ability to walk for extended periods
- High school diploma or GED
- Clinic
Quick Apply
Front Desk
San Ramon Endoscopy Center (11643) —San Ramon, CA
- Full-time
- BLS Certification
- Administrative experience
- High school diploma or GED
Real Estate Agent
JPAR Iron Horse Real Estate —Pleasanton, CA
- $54,226.91 - $196,492.00 a year
- Weekends as needed
- Hybrid work
- Sales
- Customer service
- No background check
- Disability insurance
- Health insurance
Quick Apply
Studio Sales & Operations - Sales Associate
Orangetheory Fitness —Pleasanton, CA
- $17.50 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Referral program
Quick Apply
CLINIC SITE SUPERVISOR
RAVENSWOOD FAMILY HEALTH CENTER —Palo Alto, CA
- $72,800 - $90,000 a year
- Nursing
- Computer literacy
- Writing skills
Assistant Restaurant Manager
SSP —San Jose, CA
- $68,000 - $75,000 a year
- Full-time
- Merchandising
- Mid-level
- Office
- Health insurance
- Dental insurance
5d
Assistant Restaurant Manager
SSP —San Jose, CA
- $68,000 - $75,000 a year
- Full-time
- Merchandising
- Mid-level
- Office
- Health insurance
- Dental insurance

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Hotel Front Office Manager

Delta Hotel Santa Clara - Silicon Valley -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$86,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Microsoft Excel
Managing inventory control systems
Managing teams in a customer support role
Team leadership
Coaching
Pricing analysis experience within hospitality industry
Revenue management
Managing hospitality teams
Frontline customer support management
Analysis skills
Property management systems (PMS)
Front desk
Yield management
Hotel operations budget management
Leadership
Hospitality management
Hotel management

Full Job Description

Job Summary

The Front Office Manager is responsible for leading the daily operations of the Front Office, ensuring exceptional guest experience while maintaining the highest standards of hospitality, operational excellence, and financial performance. This position oversees Front Desk, Guest Services, Reservations and related operations, ensuring compliance with brand standards, company policies, and service expectations.

This position will report directly to the Hotel Manager and General Manager

Job Duties and Responsibilities

Guest Experience & Daily Operations

Lead daily Front Office and Guest Services operations, including check-in/check-out, room assignments, and guest recovery, to ensure exceptional guest experiences.
Monitor guest satisfaction scores and feedback; identify trends and implement improvements to enhance the guest experience.
Conduct daily pre-shift meetings to communicate operational priorities and ensure alignment across hotel departments.
Oversee Lost & Found procedures to ensure timely and accurate return of guest belongings.

Team Leadership & Development

Provide leadership, coaching, and direction to Front Desk associates, fostering teamwork and accountability.
Recruit, interview, train, and develop Front Office associates on brand standards, service expectations, systems, and procedures.
Deliver ongoing coaching, performance feedback, recognition, and corrective action as needed to maintain service excellence.
Create staffing schedules based on occupancy levels, business demands, and operational needs, ensuring proper coverage.

Revenue & Financial Management

Oversee reservation systems, room inventory, rate management, and daily pricing strategies to maximize occupancy and revenue.
Partner with Revenue Management and hotel leadership to monitor RevPAR performance, occupancy trends, and financial results.
Ensure accurate handling of room inventory, reservations, billing, and front office financial reporting.
Review timekeeping records and approve payroll information to ensure accuracy and associate satisfaction.

Administration & Compliance

Maintain compliance with hotel policies, safety standards, and brand operating procedures.
Identify operational challenges, develop solutions, and implement processes to improve efficiency and guest satisfaction.
Maintain proper controls of Front Office supplies, equipment, keys, and guest service materials.
Communicate effectively with guests, associates, department leaders, and executives to support successful daily operations.
Support hotel initiatives, brand programs, and other operational responsibilities as assigned.

Qualifications

Front Office leadership experience is required. Candidates without hotel Front Office management experience will not be considered.
High school diploma or GED with a minimum of 3 years of experience in guest services management within a hotel or related hospitality environment; OR a two-year degree in Hotel and Restaurant Management, Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in guest services management within a hotel or related professional area.
Minimum of 2 years of experience supervising a team in a hospitality or customer service setting preferred.
Bilingual English/Spanish preferred.
Experience with Lightspeed PMS, MARSHA, GXP, MGS, and MICROS preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills in person, by phone, in writing, electronically, or by email.
Proven ability to lead, coach, and develop associates while maintaining high levels of guest satisfaction.

Physical Demands

Stand and walk for extended periods throughout the shift.
Occasionally lift, carry, push, or pull items weighing up to 50 pounds.
Bend, reach, stoop, kneel, and use repetitive hand movements.
Work in a fast-paced environment while maintaining professionalism and attention to detail.
Respond quickly to guest and operational needs throughout the property.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs

What We Offer

Comprehensive benefits package, including Medical, Dental, and Vision insurance program.
401(k) participation with a company matching program.
Discounted travel benefits at exclusive rates.
Comprehensive time-off package, including vacation pay, sick pay, and holidays.
Complimentary employee meals.
And much more!

Job Type: Full-time

Pay: $86,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Inventory Balancing at a Hotel: 2 years (Required)
Hotel Daily Room Inventory Management : 2 years (Required)
Hotel Daily Pricing Process: 2 years (Required)
Lightspeed PMS: 2 years (Required)
Marriott Front Office at a Hotel: 2 years (Required)
Hotel Revenue management: 2 years (Required)

Location:

Santa Clara, CA 95054 (Required)

Ability to Commute:

Santa Clara, CA 95054 (Required)

Ability to Relocate:

Santa Clara, CA 95054: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

front office manager jobs in pleasanton, ca

Hotel Front Office Manager

Luxury Community General Manager

Asst. Front Office Manager

Front Office Manager

Front Office Lead

Front Office Manager - FT

Front Office Manager

Surgery Scheduler/Front Desk

Front Desk Supervisor

Assistant Manager

Operations Manager

Assistant Front Office Manager

Assistant Manager, Front Office

Temp. Medical Office Receptionist

Front Desk

Real Estate Agent

Studio Sales & Operations - Sales Associate

CLINIC SITE SUPERVISOR

Assistant Restaurant Manager

Assistant Restaurant Manager

I want to receive the latest job alert for front office manager in pleasanton, ca

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