Top 18966 Life scientists, all other Jobs in Providence, Ri

Customer Service Agent
RAIL EXPLORERS —Portsmouth, RI
- From $17 an hour
- Temporary
- Background check
- Customer service
- Computer literacy
Quick Apply
Clinician/Clinical Supervisor
The Groden Center —Providence, RI
- $75,000 - $90,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Licensed Clinical Social Worker
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
7d
Licensed Therapist or Psychotherapist (LMHC, LICSW, or LMFT)
CLC Behavioral Health —Providence, RI
- $60 - $70 an hour
- Part-time
- Hybrid work
- Private practice
- LMFT
- Doctoral degree
- Professional development assistance
- Flexible schedule
Quick Apply
Part-Time Foster Family Recruitment Specialist
The Groden Center —Providence, RI
- $25 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Mileage reimbursement
- Paid holidays
Quick Apply
4h
Parking Attendant @ Gillette Stadium
KRAFT SPORTS AND ENTERTAINMENT LLC —Foxborough, MA
- $15 - $16 an hour
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Outdoor work
Adjunct
Rhode Island College —Providence, RI
- Multiple hires
- Classroom
- Doctoral degree
- Mid-level
6h
English Instructor
Community College of Rhode Island —Providence, RI
- $48.80 an hour
- Classroom
- Computer literacy
- English
14d
Adjunct Faculty, First Year Experience
Community College of Rhode Island —Lincoln, RI
- $97.10 an hour
- Part-time
- Classroom
- Mid-level
- Master's degree
Dog Walker / Pet Sitter (Pet Care Specialist) - Providence RI
Furry Fellas Pet Sitting & Dog Walking LLC —Providence, RI
- $16 - $18 an hour
- Part-time
- Customer service
- Driver's License
- Driving
- Paid training
- Continuing education credits
Quick Apply
Direct Support Professional (SUNDAY 9AM-3PM))
Community living of Rhode Island —Warwick, RI
- From $20 an hour
- Part-time
- High school diploma or GED
- Driver's License
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
On-Site Medical/Legal Interpreters – All Languages
One Voice Interpreting and Translation —Providence, RI
- $25.55 - $30.77 an hour
- Temporary
- Hybrid work
- Mid-level
- In-person
- Communication skills
- Flexible schedule
- Referral program
Quick Apply
Curriculum Coordinator (The Grace Schooi)
Meeting Street —Providence, RI
- Full-time
- Microsoft Word
- Classroom
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
1d
Research Associate
Brown University —Providence, RI
- Full-time
- Remote
- School experience
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Shelter Advocate
CROSSROADS RHODE ISLAND —Providence, RI
- $18 an hour
- Part-time
- Spanish
- Computer literacy
- High school diploma or GED
Community Health Worker
Providence Housing Authority —Providence, RI
- $23.15 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
Quick Apply
Embedded Reading & Writing Tutor, Tutoring and Writing Centers
Community College of Rhode Island —Lincoln, RI
- $25 an hour
- School experience
- Research
- Mid-level
Director of Health Promotion & Student Well-Being
Providence College —Providence, RI
- $105,000 - $110,000 a year
- Full-time
- Addiction Medicine
- 5 years
- Research
Unarmed Security Officer
Metro Security Services —West Warwick, RI
- From $18 an hour
- Part-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid training
- Paid time off
Quick Apply
7d
Women's Recovery House House Manager
OpenDoors —Providence, RI
- $20 - $24 an hour
- Full-time
- Mid-level
- Residential
- Administrative experience
- 403(b) matching
- AD&D insurance
Quick Apply
Child Outreach Screener
Cumberland School Department —Cumberland, RI
- Part-time
- Experience working with children
- Children
- Entry level

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life scientists, all other jobs near providence, ri

Customer Service Agent

RAIL EXPLORERS -
Portsmouth, RI

Quick Apply

Job Details

Temporary | Part-time | Seasonal
From $17 an hour

Qualifications

Computer operation
Written communication
Multitasking
Phone communication
Customer service
Customer support
Typing

Full Job Description

Position Overview

Customer Service Agents serve as the first point of contact for guests across all divisions. They assist customers by answering questions, providing tour information, making reservations, and delivering excellent service with a strong sales focus. Agents are responsible for guiding guests toward the best experiences, resolving basic issues, and supporting operations by maintaining accurate communication and documentation. This position involves monitoring and recording of all calls for training, quality assurance, and security purposes.

Key Responsibilities

Customer Service & Guest Support

★ Answer incoming calls promptly with a friendly, professional tone.

★ Provide accurate information about tours, locations, schedules, policies, and trip preparation

★ Assist guests with bookings, changes, cancellations, and general inquiries.

★ Use the HEARD method for service recovery when addressing guest concerns.

★ Maintain a calm, positive attitude during peak volume and high-pressure situations.

★ Document interactions clearly and accurately in the reservation system and other reporting

methods.

Sales & Booking Conversion

★ Convert inquiries into bookings by recommending the right experiences for the guest.

★ Upsell and cross-sell tours and upgrades when appropriate.

★ Promote featured tours, specials, or priority experiences as directed by leadership.

★ Assist in filling high-demand tour times or underperforming slots based on business needs.

Operational Communication

★ Stay informed of daily updates from each division (weather, equipment, closures,

staffing,promotions).

★ Communicate unusual guest situations or potential issues to supervisors promptly.

★ Follow division-specific support, tour policies, and location notes.

Policy & Procedure Adherence

★ Follow established scripts, SOPs, and customer service guidelines.

★ Apply refund, reschedule, and exception policies correctly.

★ Maintain confidentiality and protect customer payment information.

★ Ensure compliance with safety-related communication standards.

Qualifications:

Strong verbal communication skills with a warm, friendly delivery.
Basic computer proficiency; ability to learn new systems quickly.
Ability to multitask between phone, reservation software, and notes.
Customer service experience (retail, hospitality, tourism, call center, or similar).
Ability to work weekends, holidays, and peak-season hours.
Familiar and comfortable with Rail Explorers rail bikes - agents will be required to participate in a REX tour during training.

Core Competencies

Customer-Focused: Creates memorable guest interactions.

Sales-Minded: Recommends, upsells, and closes confidently but respectfully.

Clear Communicator: Professional and upbeat tone.

Detail-Oriented: Accurate data entry and documentation.

Adaptable: Handles rapid changes in weather, tour schedules, and volume.

Team Player: Works well with supervisors, managers, and division operations.

Working Conditions

This position operates in a fast-paced call center environment requiring agents to manage multiple tasks simultaneously while delivering professional customer service. Agents must be able to sit, speak on the phone, type, and navigate multiple computer systems for extended periods of time. The position also requires flexibility during peak operational periods, including busy seasons, weekends, holidays, and weather-related increases in call volume.

On-Site Call Center Equipment Provided

● Computer with required software

● Headset for phone communications

● Standard office supplies

Pay: From $17.00 per hour

Experience:

Customer service: 3 years (Required)

Ability to Commute:

Portsmouth, RI 02871 (Required)

Work Location: In person

Quick Apply

Refine Your Search

life scientists, all other jobs in providence, ri

Customer Service Agent

Clinician/Clinical Supervisor

Licensed Therapist or Psychotherapist (LMHC, LICSW, or LMFT)

Part-Time Foster Family Recruitment Specialist

Parking Attendant @ Gillette Stadium

Adjunct

English Instructor

Adjunct Faculty, First Year Experience

Dog Walker / Pet Sitter (Pet Care Specialist) - Providence RI

Direct Support Professional (SUNDAY 9AM-3PM))

On-Site Medical/Legal Interpreters – All Languages

Curriculum Coordinator (The Grace Schooi)

Research Associate

Shelter Advocate

Community Health Worker

Embedded Reading & Writing Tutor, Tutoring and Writing Centers

Director of Health Promotion & Student Well-Being

Unarmed Security Officer

Women's Recovery House House Manager

Child Outreach Screener

I want to receive the latest job alert for life scientists, all other in providence, ri

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