Top 539 Quality management system Jobs in Redding, Ca

(FEP) Customer Service Representative
Blue Shield of California —Redding, CA
- $20.13 - $28.18 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Work from home
2d
IT Help Desk
Shasta Community Health Center —Redding, CA
- $22.00 - $32.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Office Support
Thompson Land Management LLC —Redding, CA
- $24 - $30 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
Primary Care Physician Part Time
MEDIKO INC —Redding, CA
- $190 - $200 an hour
- 8 hour shift
- CPR Certification
- Medicine
- Psychiatry
- Wellness program
- 401(k)
Quick Apply
Facility Maintenance Technician
Silverthorn Resort —Redding, CA
- $16.90 - $18.00 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
14d
ECM Case Manager
Kindred Hearts Inc —Anderson, CA
- $22 - $28 an hour
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Instrument Production Technician/Associate Instrument Production Technician
Ted Pella, Inc. —Redding, CA
- $16.90 - $23.74 an hour
- Temporary
- Background check
- Computer literacy
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
7d
Central Valley Commercial Refrigeration Service Manager
Cold Storage Refrigeration —Central Valley, CA
- $50 - $65 an hour
- Full-time
- Clean driving record
- 3 years
- Business development
- Paid training
- Fuel card
Quick Apply
2d
Primary Care Provider — Physician Assistant or Nurse Practitioner
Juniper Healthcare —Redding, CA
- $200,000 - $300,000 a year
- Part-time
- Urgent Care
- Primary Care
- Adults
- Health insurance
- Dental insurance
Quick Apply
Electronics Application Development Engineer
Nordson —California
- $101,700 - $152,600 a year
- Online Application
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
Staff Registered Nurse (RN)
Quartz Hill Post-Acute —Redding, CA
- $40 - $60 an hour
- Part-time
- Nursing
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
8d
Manheim Mobile Inspector San Fernando, CA
Cox Automotive —California
- $19.90 - $32.79 an hour
- Clean driving record
- Dealership
- Customer service
- Paid jury duty
- Paid holidays
Quick Apply
HVAC Technical Support
CaptiveAire —Redding, CA
- $65,000 - $95,000 a year
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Examiner Physician Assistant - Travel
Loyal Source Government Services —California
- $133,120 - $163,120 a year
- Microsoft Word
- Microsoft Outlook
- Military
Quick Apply
RN Med Surg/Tele
Learn beyond Consulting —California
- $2,500 - $3,400 a week
- Temporary
- Experience working with individuals with developmental disabilities
- RN License
- Hospital
- Referral program
Quick Apply
3d
H.D. Repairman - Field
Peterson CAT —Redding, CA
- $47.92 an hour
- Full-time
- Background check
- 5 years
- Pass drug screening
Quick Apply
Commercial Cleaning Branch Manager – Los Angeles, CA
MasterCorp —California
- $66,950 - $83,675 a year
- Weekends as needed
- Bilingual
- Microsoft Excel
- Office
Quick Apply
Telecommunications Technician
Ven-Tel —California
- $21 - $40 an hour
- Overnight shift
- Clean driving record
- Up to 50% travel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
EL Pollo Loco —Redding, CA
- $21.25 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable Supervisor
First Legal Network LLC —Redding, CA
- $70,000 - $85,000 a year
- Full-time
- 5 years
- Mid-level
- Finance

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quality management system jobs near redding, ca

(FEP) Customer Service Representative

Blue Shield of California -
Redding, CA

Apply Now

Job Details

Full-time
$20.13 - $28.18 an hour
2 days ago

Benefits

Work from home

Qualifications

Computer operation
Customer communication
Microsoft Office
High school diploma or GED
Desktop applications
Customer data entry

Full Job Description

Your Role

Our FEP – (Federal Employee Program) Customer Experience Teams receive incoming telephone calls from healthcare providers and active and retired Federal Employees. Call Centers are open Monday-Friday from 8:00am to 4:30pm. This position is a hybrid remote position, not office based, which may require you to travel to the office a few times a year. If hired, you will be required to attend and complete a paid, 10 week mandatory training course. You must attend each day for 8 hours, totaling 40 hours per week for the required training period.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

The following job summary will help you understand the candidates/people well suited to our FEP Call Center Team environment.

Job Summary:

Projected Start date: October 2026

Mandatory Training: Hybrid

As a FEP Customer Care Representative (CCR), you oversee and uphold our mission of providing service worthy of our family and friends. Our members look to you to help them navigate healthcare, providing empathy and advocacy. You are tasked with ensuring that our member’s current and next issue are resolved. FEP is a National Plan, so BSC members under the FEP PPO program have the same benefits in all states. This requires our agents (you) to support FEP members throughout the US and work with other plans to provide a seamless experience. You will provide direct support for professional services claims, and partner with (other agencies) Anthem to resolve member issues relating to facility claims.

Successful CCRs deliver an effortless customer experience by:

Taking the lead – our CCRs take ownership of members' issues, relieving members' stress while guiding them to a quick and easy resolution.
Identifying future problems – not only do our CCRs solve the current member concern but they actively identify and solve any lurking complications the member may encounter after their first interaction.
Sharing insights with peers and management – our positive team culture relies on open communication to continuously improve how our work gets done.

You must also be:

Available to work a scheduled 8-hour shift, which includes 2 scheduled breaks and a lunch period, also available to work an occasional holiday as part of your regularly scheduled shift
Patient with members who call into our Centers with a question or a problem
An active listener and not only answer the questions they ask you, but identify and answer questions the member may not be aware they needed
Comfortable using a computer with 2 display monitors to allow you to navigate to multiple screens for information
To multi-task using a computer; talking to the member, and entering member information into their online record

Your Work

In this role, you will:

Handle on a typical day an average of 30+ calls
Resolve incoming calls concerning member's eligibility, benefits, and provider information.
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Perform routine to mid-level inventory reduction (i.e., member inquiries, may initiate claim adjustments, respond to emails, etc.)
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Participate in quality and efficiency workgroups to continuously improve quality member/customer satisfaction as requested
Proactively analyze available programs and engage members with their wellness plan options
Provide deductible and max out of pocket information
Provide status of a prior authorization requests
Assist members when and how to appeal a coverage decision

Your Knowledge and Experience

Must reside in the state of CA preferably within a 50-mile radius from one of our office locations - Lodi, Rancho Cordova, Redding, Woodland Hills, Long Beach etc.
Requires a High School Diploma or GED
Typically, requires at least 3 years of prior relevant experience
Requires attending and completing training facilitated remotely
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Requires high internet connectivity speed of a minimum 11MBPS and 3 MBPS upload speed

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.

ABOUT THE TEAM
About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

For most teams, this means coming into the office two days per week.
Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Apply Now

Refine Your Search

quality management system jobs in redding, ca

(FEP) Customer Service Representative

IT Help Desk

Office Support

Primary Care Physician Part Time

Facility Maintenance Technician

ECM Case Manager

Instrument Production Technician/Associate Instrument Production Technician

Central Valley Commercial Refrigeration Service Manager

Primary Care Provider — Physician Assistant or Nurse Practitioner

Electronics Application Development Engineer

Staff Registered Nurse (RN)

Manheim Mobile Inspector San Fernando, CA

HVAC Technical Support

Examiner Physician Assistant - Travel

RN Med Surg/Tele

H.D. Repairman - Field

Commercial Cleaning Branch Manager – Los Angeles, CA

Telecommunications Technician

Shift Leader

Accounts Payable Supervisor

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