Top 904 Customer experience coordinator Jobs in Richardson Tx

Franchise Onboarding & Success Coordinator
FENG CHA —Richardson, TX
- $45,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Builder Support Coordinator
HomePro —Carrollton, TX
- $25 - $31 an hour
- Full-time
- Marketing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Marketing Coordinator
Downtown Dallas, Inc. —Dallas, TX
- $50,000 - $60,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health savings account
- Health insurance
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7d
Move in Coordinator - Legacy North
PAC —Plano, TX
- $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Apartments
- Paid holidays
- Health insurance
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1d
Patient Care Coordinator
Radiant Anesthesia —Dallas-Fort Worth, TX
- $65,000 a year
- Full-time
- Google Workspace
- Organizational skills
- Communication skills
- Health insurance
- Paid time off
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1d
Personal Assistant / Administrative Project Coordinator
Metroplex Pro Builders —Richardson, TX
- $4,000 a month
- Full-time
- Hybrid work
- Google Workspace
- Computer literacy
- Writing skills
Quick Apply
CareIQ Scheduling Coordinator I
CorVel Corporation —Dallas, TX
- $15.61 - $23.82 an hour
- Full-time
- Remote
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
11d
Resident Services Coordinator - Legacy North
PAC —Plano, TX
- $22 - $24 an hour
- Full-time
- Mid-level
- Apartments
- Communication skills
- Paid holidays
- Health insurance
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Customer Success Coordinator
Associa —Richardson, TX
- Databases
- Organizational skills
- 1 year
14d
Customer Experience Coordinator (Part-Time) - Dallas, TX
Veterinary Emergency Group (VEG) —Dallas, TX
- Part-time
- Computer skills
- 1 year
- No travel
- Travel reimbursement
- Continuing education credits
Office Coordinator
CVS Health —Farmers Branch, TX
- $18.50 - $35.29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
4d
Administrative Assistant - Project Coordinator Senior
Associated Bank —Dallas, TX
- $23.09 - $39.58 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- 401(k)
Office Experience Coordinator
Topgolf —Dallas, TX
- Full-time
- Microsoft Outlook
- Writing skills
- Office
- Dental insurance
- Vision insurance
Workplace Experience Coordinator - Dallas, TX
CBRE —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Front Office Insurance Coordinator
Richardson Family Dentistry —Richardson, TX
- $22 - $28 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
6d
Dental Front Desk/Patient Care Coordinator
Smile One Dental —Plano, TX
- $18 - $23 an hour
- Part-time
- Dental office
- In-person
- Communication skills
Quick Apply
2d
Receptionist/ Office Coordinator - Mon - Fri 8am-5pm
Williams Lea —Dallas, TX
- $23.75 - $25.00 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Assistant Coordinator (226 Days)
Dallas Independent School District —Dallas, TX
- $56,699 - $69,147 a year
- Full-time
- School experience
- Google Workspace
- Microsoft Outlook
13d
Welcome Coordinator
Oak Street Health —Dallas, TX
- $17.00 - $28.46 an hour
- Full-time
- Clinic
- US work authorization
- Older adults
- Health insurance
- Dental insurance
Inventory Coordinator, Monday-Friday 7:00 am – 3:30 pm
Warehouse Specialists, LLC —Garland, TX
- $23 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Basic math
- Profit sharing
- Paid holidays
Quick Apply

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Franchise Onboarding & Success Coordinator

FENG CHA -
Richardson, TX

Quick Apply

Job Details

Full-time
$45,000 - $65,000 a year

Benefits

Paid training
Health insurance
401(k)
Paid time off
401(k) 4% Match
401(k) matching
Employee discount
Opportunities for advancement
Referral program

Qualifications

Vendor relationship building
Customer communication
Interpersonal skills
Bachelor's degree
Attention to detail
Organizational skills
Restaurant experience

Full Job Description

Position Overview

FENG CHA is seeking a highly organized, proactive, and relationship-driven Franchise Onboarding & Success Coordinator to join our growing corporate team.

This position serves as the primary point of contact for franchisees throughout the onboarding, development, and store opening process. The ideal candidate will guide franchisees from franchise signing through grand opening while coordinating with internal departments, vendors, and external partners to ensure a smooth and successful launch.

This role combines project management, franchise support, operational coordination, and relationship management. Success in this position requires strong communication skills, attention to detail, the ability to manage multiple projects simultaneously, and a genuine passion for helping franchisees succeed.

Key Responsibilities

Franchisee Onboarding & Store Development

Serve as the primary point of contact for new franchisees throughout the onboarding and store development process.
Guide franchisees through key milestones including site selection, lease execution, permitting, construction, training, and store opening preparation.
Ensure development timelines remain on schedule and proactively identify potential delays or roadblocks.
Coordinate communication between franchisees, vendors, consultants, and internal departments.

Project Coordination & Documentation

Utilize Delightree, and other systems to manage development workflows, track progress, maintain required documentation, and ensure project visibility.
Maintain franchise agreements, leases, insurance records, compliance documents, and opening checklists.
Monitor project milestones and provide regular status updates to leadership and franchisees.

Compliance & Administrative Support

Oversee franchisee compliance requirements, including annual insurance renewals and required documentation.
Monitor compliance with company policies, procedures, operational standards, and brand requirements.
Assist franchisees in understanding and fulfilling contractual obligations.

New Store Opening Support

Coordinate and track all activities related to new store openings.
Ensure franchisees complete all required training, operational preparation, and opening requirements.
Support opening readiness reviews and help ensure successful store launches.

Franchisee Success & Support

Provide ongoing support and guidance to franchisees by answering questions, resolving issues, and connecting them with appropriate resources.
Develop and maintain onboarding guides, operational resources, checklists, and training materials.
Build strong working relationships with franchisees and serve as a trusted resource throughout their ownership journey.

Vendor & Partner Coordination

Maintain relationships with approved vendors and service providers.
Coordinate vendor support and communication for franchisees as needed.
Assist in resolving vendor-related challenges during development and opening phases.

Qualifications

Bachelor’s degree preferred.
Experience in franchising, project coordination, customer success, operations support, hospitality, restaurant, retail, or related industries preferred.
Exceptional communication and relationship-building skills.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Self-motivated, dependable, proactive, and able to work independently.
Strong attention to detail and follow-through.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Experience reviewing development timelines, or compliance documentation is a plus.

Preferred Characteristics

Project management mindset.
Customer-service oriented with strong interpersonal skills.
Comfortable working in a fast-paced, growing franchise organization.
Ability to balance administrative responsibilities with relationship management.
Strong problem-solving and critical-thinking skills.

Benefits & Compensation

Competitive salary
401(k)
Health Insurance
Paid Time Off (PTO)
Career growth opportunities within a rapidly expanding franchise organization

At FENG CHA, we are committed to helping our franchisees succeed. If you enjoy building relationships, coordinating complex projects, and helping entrepreneurs achieve their goals, we encourage you to apply.

Pay: $45,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) 4% Match
401(k) matching
Employee discount
Health insurance
Paid time off
Paid training
Referral program

Application Question(s):

Do you have experience working directly with franchisees, business owners, or independent operators?
How many active projects or clients have you managed simultaneously in a professional setting?
Have you ever coordinated a new store opening, client onboarding process, implementation project, or similar multi-step project?
How comfortable are you serving as the primary point of contact for clients, franchisees, or business owners?
This role requires regularly following up with franchisees, landlords, contractors, vendors, and internal teams to keep projects moving. How comfortable are you with holding others accountable and following up repeatedly when necessary?
What is your desired salary range for this position?
This position is based in Dallas, Texas and requires on-site work.

If you are not currently located in the Dallas–Fort Worth (DFW) area, please let us know your relocation plans and expected timeline. Please note that relocation assistance is not available for this position.

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in richardson tx

Franchise Onboarding & Success Coordinator

Builder Support Coordinator

Marketing Coordinator

Move in Coordinator - Legacy North

Patient Care Coordinator

Personal Assistant / Administrative Project Coordinator

CareIQ Scheduling Coordinator I

Resident Services Coordinator - Legacy North

Customer Success Coordinator

Customer Experience Coordinator (Part-Time) - Dallas, TX

Office Coordinator

Administrative Assistant - Project Coordinator Senior

Office Experience Coordinator

Workplace Experience Coordinator - Dallas, TX

Front Office Insurance Coordinator

Dental Front Desk/Patient Care Coordinator

Receptionist/ Office Coordinator - Mon - Fri 8am-5pm

Assistant Coordinator (226 Days)

Welcome Coordinator

Inventory Coordinator, Monday-Friday 7:00 am – 3:30 pm

I want to receive the latest job alert for customer experience coordinator in richardson tx

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