Top 2183 Customer experience supervisor Jobs in Richmond, Va

Operating Room Scheduling Manager
Chippenham Hospital —Richmond, VA
- $59,446.40 - $89,190.40 a year
- Full-time
- Surgery
- 5 years
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Production Supervisor - 2nd Shift
Eaton —Richmond, VA
- $86,000 - $126,000 a year
- Overtime
- Background check
- 5 years
- ERP systems
- Retirement plan
F&I Manager (N)
Mechanicsville Honda —Mechanicsville, VA
- $90,000 - $145,000 a year
- Background check
- Dealership
- Pass drug screening
- Health insurance
- Dental insurance
9d
Automotive Service Manager
Confidential Car Dealership —Richmond, VA
- $200,000 - $250,000 a year
- Full-time
- Background check
- Dealership
- Training & development
- Health savings account
- Relocation assistance
Quick Apply
7d
Supervisor - Underground Construction
Team Fishel —Henrico County, VA
- $70,000 - $80,000 a year
- Spanish
- Construction site
- English
- Profit sharing
- Wellness program
Property Manager
Amurcon Realty Company —Henrico, VA
- $25 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Store Manager
East Coast Appliances Sales Service and Parts INC —Colonial Heights, VA
- From $55,000 a year
- Weekends as needed
- Mid-level
- Retail management
- Paid training
- Opportunities for advancement
Regional Property Manager - Base Salary + Bonus Potential
Confidential —Richmond, VA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
Site Manager
Milestone Owners Association —Mechanicsville, VA
- From $19 an hour
- Part-time
- Background check
- Microsoft Excel
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
1d
Manager $5000 HIRING BONUS
ARBYS —Glen Allen, VA
- $45,000 - $60,000 a year
- Weekends as needed
- Background check
- Hospitality
- Culinary experience
- Health insurance
- Dental insurance
Quick Apply
Parts and Service Supervisor
Superior Trailer —Richmond, VA
- $20 - $24 an hour
- Full-time
- Management
- Dealership
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
1d
General Processing Supervisor
Perdue Farms, Inc. —Prince George, VA
- $75,000 - $85,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Rebuild Project Manager
Capital Construction Services, Inc. —Richmond, VA
- $70,000 - $80,000 a year
- Urgently hiring
- Background check
- Spanish
- Management
- Health insurance
- Dental insurance
Quick Apply
Wheelchair Supervisor - RIC Airport
PrimeFlight Aviation Services Inc —Richmond, VA
- $17.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply
7d
Dental Office Manager
Commonwealth Endodontics —Richmond, VA
- $23 - $25 an hour
- Full-time
- CPR Certification
- Dental office
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
8d
Assistant Manager
Popeye's Restaurants(Richpopllc) —Richmond, VA
- $39,000 - $50,000 a year
- Weekends as needed
- Background check
- Hospitality
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
RN House Supervisor (3p-11p/11p-7a)
Glenburnie Rehabilitation and Nursing Center —Richmond, VA
- $43 - $48 an hour
- Full-time
- Nursing
- RN License
- Customer service
Quick Apply
Department Manager
Sabert —Richmond, VA
- Full-time
- Ability to walk for extended periods
- Ability to climb stairs
- US work authorization
- Disability insurance
- Health insurance
Regional Property Manager
Beacon Communities LLC —Richmond, VA
- $95,000 - $110,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Senior Property Manager
Beacon Communities LLC —Richmond, VA
- $88,000 - $93,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 3 years
- Health savings account
- Paid holidays
Quick Apply
14d

I want to receive the latest job alert for customer experience supervisor in richmond, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience supervisor jobs near richmond, va

Operating Room Scheduling Manager

Chippenham Hospital -
Richmond, VA

Quick Apply

Job Details

Full-time
$59,446.40 - $89,190.40 a year
2 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
401(k) matching
Loan assistance
Life insurance

Qualifications

5 years
Senior level

Full Job Description

This position is incentive eligible.

Salary Estimate: $59446.40 - $89190.40 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the career opportunities as an Operating Room Scheduling Manager you want with your current employer? We have an exciting opportunity for you to join OR Scheduling which is part of the nation's leading provider of healthcare services, HCA Healthcare.

This position covers our Capital Division. Candidate must be located in Virginia or New Hampshire.

Job Summary and Qualifications

The Manager of Centralized OR Scheduling is responsible for leading centralized scheduling operations for assigned divisions while maintaining high standards of service, accuracy, and efficiency. The role requires strong leadership, operational oversight, and collaboration with clinical and administrative stakeholders.

What you will do in this role:

Collaborate with Surgical Services Director and facility leadership to coordinate, evaluate, customize, and deliver high quality, patient-centered care.
Supervise and support the centralized OR scheduling team, including hiring, training, performance evaluations, and professional development.
Oversee the daily operations of surgical scheduling to ensure timely and accurate booking of procedures and optimal use of operating room time and resources.
Foster a culture of accountability, collaboration, and continuous improvement.
Develop scheduling policies and procedures in alignment with hospital standards and regulatory requirements and ensure accountability to these policies and procedures.
Monitor call center metrics (e.g., call volume, response time, abandonment rate) and implement strategies to improve service levels.
Ensure staff are trained in customer service best practices and equipped to handle high-volume, high-complexity scheduling scenarios.
Monitor OR block utilization and work with surgical departments to optimize scheduling efficiency.
Maintain relationships with surgical services, physicians, nursing, anesthesia, and administrative departments to ensure smooth OR operations.
Facilitate communication and coordination across departments to support seamless surgical workflows.
Ensure a scheduling representative attends daily 5 Day Look-Ahead meetings and supports the resolution of any issues taken away from these meetings.
Collaborate with facility team leads to resolve scheduling conflicts and last-minute changes in coordination with clinical teams.
Analyze scheduling data to identify trends, inefficiencies, and opportunities for improvement or best practice adoption.
Prepare and present regular reports on OR utilization, case volumes, and cancellations.
Lead initiatives to streamline scheduling workflows and implement best practices.
Collaborate with IT and clinical informatics to enhance scheduling systems and tools.

Qualifications:

Bachelor’s degree in healthcare administration, nursing, business, or related field required. Master’s degree preferred.
RN or clinical background in perioperative services.
Equivalent work experience may substitute.
Minimum 5 years of experience in surgical services or healthcare operations, with at least 2 years in a supervisory or management role.
Lean Six Sigma or process improvement certification

Benefits

OR Scheduling, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Operating Room Scheduling Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

customer experience supervisor jobs in richmond, va

Operating Room Scheduling Manager

Production Supervisor - 2nd Shift

F&I Manager (N)

Automotive Service Manager

Supervisor - Underground Construction

Property Manager

Store Manager

Regional Property Manager - Base Salary + Bonus Potential

Site Manager

Manager $5000 HIRING BONUS

Parts and Service Supervisor

General Processing Supervisor

Rebuild Project Manager

Wheelchair Supervisor - RIC Airport

Dental Office Manager

Assistant Manager

RN House Supervisor (3p-11p/11p-7a)

Department Manager

Regional Property Manager

Senior Property Manager

I want to receive the latest job alert for customer experience supervisor in richmond, va

Related Searches

Explore jobs in more locations

Job Summary and Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected