Top 18 Front desk assistant Jobs in Rochester, Ny

Patient Service Representative
TRILLIUM HEALTH INC —Rochester, NY
- $20.00 - $28.80 an hour
- Full-time
- High school diploma or GED
- Clinic
- Organizational skills
Quick Apply
14d
Administrative Assistant
Transcat, Inc. —Rochester, NY
- $20 - $24 an hour
- Microsoft Excel
- Microsoft Outlook
- Office
- Employee stock purchase plan
- Health insurance
Front Desk Receptionist
East Ridge Chiropractic —Rochester, NY
- $19.96 - $21.15 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
Administrative Assistant
Tra-Mac Group LLC —Hilton, NY
- $20 - $30 an hour
- Full-time
- Customer service
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
9d
Administrative Assistant
Room to Bloom Therapy Services LLC —Rochester, NY
- From $20 an hour
- Part-time
- Background check
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Receptionist
Progressive Endodontics of Pittsford —Pittsford, NY
- $19 - $20 an hour
- Email
- Dental office
- In-person
- Communication skills
Quick Apply
1d
Front Office Manager & Executive Assistant
Angels In Your Home —Rochester, NY
- $20 - $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Front Desk Receptionist
Newbrough Piano Academy Inc. —Rochester, NY
- $17.00 - $19.50 an hour
- Part-time
- Background check
- Google Workspace
- Computer literacy
Quick Apply
Hygiene Administrative Assistant
Elmwood Dental Group —Rochester, NY
- $18 - $21 an hour
- Full-time
- Dental office
- Administrative experience
- Organizational skills
- Dental insurance
Night Desk Attendant
MONROE COMMUNITY COLLEGE ASSN INC —Rochester, NY
- $16 an hour
- Part-time
- CPR Certification
- Microsoft Outlook
- Residential
Administrative Assistant-MRI
Elizabeth Wende Breast Care LLC —Rochester, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Receptionist/AR Assistant (part-time)
Qualicoat Inc. —Churchville, NY
- $17 - $19 an hour
- Part-time
- Customer service
- Office
- Administrative experience
- 401(k)
- Flexible schedule
Quick Apply
Administrative Assistant-MRI
Elizabeth Wende Breast Care, LLC —Rochester, NY
- $21 - $23 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
14d
Chiropractic Assistant/Receptionist
Ontario Family Chiropractic —Ontario, NY
- From $20 an hour
- Part-time
- Private practice
- Word processing
- Computer literacy
- Paid training
- Paid time off
Quick Apply
Assistant Store Manager
Extra Space Management, Inc —Rochester, NY
- $18.00 - $19.50 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Warehouse
- Wellness program
- Health savings account
Quick Apply
14d
Floating Assistant Store Manager
Store Space Self Storage —Rochester, NY
- $16 - $19 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Dental Assistant/Receptionist
Dr. Steven G. Damelio, DMD —Penfield, NY
- $18 - $23 an hour
- Part-time
- Dental office
- High school diploma or GED
- Perioperative Care
- Paid holidays
- Health insurance
Quick Apply
22h
Store Manager
Extra Space Management, Inc —Rochester, NY
- $18 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
14d

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Executive Assistant to the President/CEO
CDS Monarch, Inc. —Webster, NY
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Patient Service Representative

TRILLIUM HEALTH INC
Rochester, NY

Quick Apply

Job Details

Full-time
$20.00 - $28.80 an hour
14 days ago

Qualifications

Electronic health records (EHR) management
High school diploma or GED
Cultural competency
Computer skills

Full Job Description

Department: Clinic

Position type: Full-Time

FLSA: Non-Exempt

Job Summary:

Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. Under the direct supervision of the PSR Lead, the PSR is responsible for performing a variety of non-clinical duties in support of patients, clients, clinic medical providers and other ancillary staff following established methods and procedures.

As a Patient Service Representative (PSR), you’ll play a key role in ensuring a smooth, respectful, and efficient experience for every patient who walks through our doors. This position supports clinic operations through front desk coordination, provider assistance, and administrative excellence—all while upholding Trillium Health’s values of inclusivity, professionalism, and community impact.

Duties/Responsibilities:

Serve as the first point of contact for patients, providing a welcoming and professional experience.

Schedule appointments and manage patient information using the EMR system.
Answer and route phone calls; initiate triage requests when appropriate.
Check patients in and out, verify insurance, and process payments.
Maintain accurate medical records and manage incoming/outgoing documentation.
Support providers with administrative tasks and schedule adjustments.
Uphold confidentiality and demonstrate respect for diversity and inclusion.
Participate in quality improvement and compliance activities.

Required Skills/Abilities:

Excellent customer service and communication skills.
Ability to speak, read, and understand English fluently.
Proficiency with electronic medical record (EMR) systems.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Comfortable handling sensitive information with discretion.
Team-oriented with a collaborative mindset.
Commitment to inclusiveness and cultural sensitivity.

Miscellaneous:

Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences.
Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans.
Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department.
Other specific duties as assigned.

Education and Experience:

Minimum of a high school diploma or equivalent (GED) required.
1–3 years of experience working in a medical office or clinic setting required.
Medical Office Assistant Certification or other related education preferred.
Familiarity with electronic medical record (EMR) systems, with EPIC experience strongly preferred.
Bilingual skills in Spanish preferred.

Physical Requirements:

While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Employment Opportunity:

Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Quick Apply

Refine Your Search

front desk assistant jobs in rochester, ny

Patient Service Representative

Administrative Assistant

Front Desk Receptionist

Administrative Assistant

Administrative Assistant

Dental Front Desk Receptionist

Front Office Manager & Executive Assistant

Front Desk Receptionist

Hygiene Administrative Assistant

Night Desk Attendant

Administrative Assistant-MRI

Receptionist/AR Assistant (part-time)

Administrative Assistant-MRI

Chiropractic Assistant/Receptionist

Assistant Store Manager

Floating Assistant Store Manager

Dental Assistant/Receptionist

Store Manager

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