Top 1642 Member services representative Jobs in Round Rock, Tx

Clinic Financial Counselor
Austin Regional Clinic —Austin, TX
- Full-time
- Spanish
- OSHA
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Civil Judicial Aide - Supporting Child Protective Services (CPS) Docket
Travis County —Austin, TX
- $55,577.60 a year
- Full-time
- Inventory management
- Writing skills
- Mid-level
- Wellness program
- Paid parental leave
Front End Associate
Schlotzsky's —Round Rock, TX
- $14 - $17 an hour
- 8 hour shift
- Sales
- Customer service
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
4d
Autonomous Vehicle Roadside Assistance Agent
TaskUs —Austin, TX
- From $22 an hour
- 8 hour shift
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
4d
Seasonal Customer Service Representative
SCP Distributors LLC —Round Rock, TX
- $15 - $25 an hour
- Overtime
- 18 years or older
- Spanish
- English
- Tuition reimbursement
Quick Apply
5d
Utility Billing- Customer Service Representative (Full-Time & Part-Time)
City of Round Rock, TX —Round Rock, TX
- $20.00 - $23.75 an hour
- Full-time
- Bilingual
- Computer literacy
- Research
- Paid parental leave
- AD&D insurance
11d
Member Services Representative
UFCU —Austin, TX
- Overtime
- Spanish
- English
- Windows
Quick Apply
Customer Service Representative
Bluebonnet Trails Community Services —Round Rock, TX
- $17.30 - $21.55 an hour
- Bilingual
- Typing
- Entry level
Patient Services Representative
Vitalogy Skincare —Georgetown, TX
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Access Services Representative 2 - PRN
Baylor Scott & White Health —Pflugerville, TX
- PRN
- Hospital
- Computer literacy
- Inpatient
- Health insurance
- Tuition reimbursement
Front Desk Coordinator
AUSTIN ORAL SURGERY —Pflugerville, TX
- $20 - $24 an hour
- Dental office
- Surgery
- Administrative experience
Quick Apply
Customer Service Representative
Bat City Events —Austin, TX
- $18.59 - $23.20 an hour
- Part-time
- Background check
- Computer literacy
- No degree
- Paid training
- Health insurance
Quick Apply
5d
Customer Service Representative
Caliber —Pflugerville, TX
- Full-time
- Writing skills
- US work authorization
- 1 year
- Paid holidays
- Health insurance
Inbound Call Center Representative
North Orchard Technology Group —Austin, TX
- $20 - $25 an hour
- Weekends as needed
- Computer literacy
- Forklift
- Administrative experience
- Paid training
- Health insurance
Quick Apply
1d
Tow Truck Operator II (Night | PPI-C-IM)
A & A Wrecker —Austin, TX
- $137,000 - $158,000 a year
- 12 hour shift
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Family Service Counselor (Sales)
Park Lawn Corporation —Austin, TX
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Sales Representative
Round Rock Landscape Supplies —Leander, TX
- $20 an hour
- 8 hour shift
- Bilingual
- Spanish
- Sales
- Paid training
- Paid time off
Quick Apply
8d
Canvassing Manager - $120k - $200k
ATX Solar —Hutto, TX
- $120,000 - $200,000 a year
- Full-time
- Mid-level
- Mentoring
- Recruiting
- Paid training
- Health insurance
5d
Sales Representative
Texas Car Title & Payday Loan Services, Inc —Cedar Park, TX
- $13.35 - $14.29 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Affordable Housing Manager
Austin Habitat for Humanity —Austin, TX
- $75,000 - $80,000 a year
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
Quick Apply

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Clinic Financial Counselor

Austin Regional Clinic -
Austin, TX

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Computer operation
Spanish
Customer communication
Medical coding guidelines
English
High school diploma or GED
Typing

Full Job Description

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

PURPOSE

Prepares estimates for medical services prior to treatment, educates patients and collects payment when appropriate. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

ESSENTIAL FUNCTIONS

Financial Counselor

Utilizes Medical Present Value’s Patient Responsibility Pricer application to prepare estimates for medical services. Obtains appropriate eligibility and benefits information, and together with the contractual allowable data creates estimates.
Contacts patients to provide a verbal estimate and attempts pre-collection of the patient responsible amount. Advises patient that the estimate may not reflect all charges as they vary based on services provided. Educates patients on their financial responsibilities.
Mails a formal copy of the estimate and a letter to the patient. Documents details in account notes.
If patient is present for estimate creation, obtains Patient’s signature on estimate and attempts to collect patient responsible mount.
Maintains file copies of estimates.
Returns telephone calls within timeframes established by department.
Interacts with providers’ office and the billing office staff.

Customer Service

Receives inbound telephone calls from internal and external customers. ie. Patients, Insurance Representatives.
Asks appropriate verification questions prior to releasing confidential patient information in accordance to company policy/HIPAA guidelines.
Reviews explanation of benefits documents with knowledge and ability to explain information to patients/customers.
Provides financial counseling service/payment arrangements to walk-in patients with outstanding account balances.
All actions are documented with clear and accurate documentation in the Account Notes.
Receives patient refund request information and forwards to Refunds processing..

Account Transactions/Insurance

Reviews account transactions for accuracy.
Uses appropriate transaction and ANSI codes per Posting guidelines.
Reviews and documents patient correspondence. Contacts patients to acknowledge receipt of correspondence in a timely manner, whenever necessary.
Obtains updated insurance information and forwards to the Registrations unit for eligibility verification.
Utilize Payor Websites efficiently and maintain confidential security passwords.

Collections

Receives credit card payments via telephone and posts payment accordingly.
Establishes payment plans per Payment Agreement guidelines.
Works closely with Collections Department and/or directly with Customers on payment of balances due.
Sets up accounts with payment plan information and clearly documents the terms of the agreement.
Consults with Supervisor prior to offering discounts for non-covered services

Other

Performs all of the tasks of the PSC and Sr. PSC as needed or assigned.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.

OTHER DUTIES AND RESPONSIBILITIES

Assists supervisor with disputed accounts which may require additional follow up and/or rework.
Keeps complete, accessible, and current Payor information.
Provides assistance to coworkers as requested and/or necessary.
Responds professionally and effectively to questions from external sources, i.e., customer or carrier, and internal sources, i.e., provider or management team.
Attends required inservices/training sessions/department meetings.
Meets performance competency standards for Registrations and Patient Accounts.
Performs other duties as assigned

QUALIFICATIONS

Education and Experience

Required: High school diploma or GED. One year previous customer service experience in medical billing and collecting money. Experience with CPT and ICD coding.

Preferred: Some higher education. Bilingual in English/Spanish.

Knowledge, Skills and Abilities

Must have knowledge of legislative and private sector third party regulations and guidelines.
Must have excellent verbal and written communication skills in order to communicate clearly and effectively to all levels of staff and the public.
Ability to sit for extended periods of time at a computer workstation.
Ability to engage others, listen and adapt response to meet others’ needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Excellent verbal and written communication skills.
Ability to manage competing priorities.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.

Work Schedule: Monday through Friday, 8:00am to 5:00pm.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Do you have experience with CPT and ICD coding?
What is your minimum acceptable pay?

Experience:

customer service in medical billing and collecting money: 1 year (Required)

Ability to Relocate:

Austin, TX 78731: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in round rock, tx

Clinic Financial Counselor

Civil Judicial Aide - Supporting Child Protective Services (CPS) Docket

Front End Associate

Autonomous Vehicle Roadside Assistance Agent

Seasonal Customer Service Representative

Utility Billing- Customer Service Representative (Full-Time & Part-Time)

Member Services Representative

Customer Service Representative

Patient Services Representative

Access Services Representative 2 - PRN

Front Desk Coordinator

Customer Service Representative

Customer Service Representative

Inbound Call Center Representative

Tow Truck Operator II (Night | PPI-C-IM)

Family Service Counselor (Sales)

Sales Representative

Canvassing Manager - $120k - $200k

Sales Representative

Affordable Housing Manager

I want to receive the latest job alert for member services representative in round rock, tx

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