Top 844 Retention manager Jobs in Round Rock Tx

Enterprise Customer Success Manager
Synthesia —Austin, TX
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Commercial
- Paid parental leave
- Paid holidays
Customer Success Manager
Commerce —Austin, TX
- $71,645 - $121,164 a year
- Full-time
- Hybrid work
- 3 years
- Organizational skills
- Senior level
9d
Office Manager
Balcones Family Dental —Austin, TX
- From $55,000 a year
- Full-time
- Dental office
- OSHA
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Hotel Senior Sales Manager
Even and Cambria Hotel Uptown Austin near the Domain —Austin, TX
- From $80,000 a year
- Full-time
- Background check
- Marketing
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Area Sales Manager
Global Lending Services —Austin, TX
- Extended hours
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Property Manager
The Retail Connection —Austin, TX
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
Quick Apply
Fitness Manager
Chris Protein Personal Training —Austin, TX
- From $60,000 a year
- Full-time
- Background check
- Hospitality
- CPR Certification
- Health savings account
- Paid time off
Quick Apply
11d
Assistant General Manager
Urban Air Adventure Park —Austin, TX
- $35,000 - $40,000 a year
- Weekends as needed
- Background check
- CPR Certification
- Microsoft Excel
Quick Apply
Permanent Supportive Housing Case Manager
Family Eldercare —Austin, TX
- $22.05 an hour
- Full-time
- Bilingual
- Hospital
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
2d
Insurance Agency Sales & Service Manager
Allstate - Jamison Agency —Georgetown, TX
- $85,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
14d
Sales Manager
Dogtopia of North Austin —Austin, TX
- From $16 an hour
- Full-time
- Hospitality
- Childcare
- Mid-level
- Paid time off
- Employee discount
Quick Apply
2d
Senior Account Manager, Landscaping
Proscape Landscaping —Austin, TX
- $90,000 a year
- Full-time
- Spanish
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Bilingual Assistant Property Manager - N. Austin
Price Realty Management Corporation —Austin, TX
- $25 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Branch Manager
Mariner Finance —Round Rock, TX
- $65,000 - $73,000 a year
- Full-time
- Spanish
- Military
- English
Quick Apply
11d
Community Manager
The NRP Group —Austin, TX
- Full-time
- Mid-level
- Apartments
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Community Manager
The NRP Group —Austin, TX
- Full-time
- Mid-level
- Apartments
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Manager, Regional Business Solutions
Astound —Austin, TX
- $110,000 - $125,000 a year
- Full-time
- 5 years
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Account Manager - State Farm Agent Team Member
Amy Davis - State Farm Agent —Round Rock, TX
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Account Supervisor, Airline Catering - 2 Positions Available
SkyChefs —Austin, TX
- $57,000 - $71,000 a year
- Multiple hires
- Bilingual
- Mid-level
- Windows
- Free parking
- Paid holidays
Quick Apply
5d
Account Manager
Live Oak IT Partners —Austin, TX
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
8d

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retention manager jobs near round rock tx

Enterprise Customer Success Manager

Synthesia
Austin, TX

Apply Now

Job Details

Full-time
$140,000 - $160,000 a year

Benefits

Stock options
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer communication

Full Job Description

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

Reporting into the Director, Enterprise Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers.

Build and nurture strong relationships with key stakeholders to drive retention and growth
Conduct discovery with customers to understand business objectives and uncover new use cases
Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia
Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows.
Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction
Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes
Ensure ROI and value is communicated and understood by the customer
Proactively monitor customer health, including potential risks to renewals and expansion opportunities
Own commercial conversations and all aspects of the renewal process
Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues

About you...

Customer-facing experience in Customer Success Management / Client Service / Account Management or similar ideally in B2B SaaS
A customer-centric mindset with a passion for delivering exceptional customer experiences
Proactive and organized with the ability to prioritize against competing demands
Experience in managing a book-of-business along with KPIs
A track record in managing account risk, forecasting accurately, and identifying growth opportunities
Demonstrated success in retaining and growing enterprise customers, including increasing customer adoption.
Strong discovery skills resulting in a clear understanding of business goals and use case identification
Experience using sales methodology frameworks to close renewals (MEDDPICC preferred)
Capable of engaging in business-level and technical conversations at multiple levels of the organization, including the C-suite
Excellent communication, listening and presentation skills with the ability to address objections or concerns on the fly.
Ability to work collaboratively with cross-functional teams, including sales, product and support.

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

A competitive salary + stock options in our fast-growing Series E startup
Hybrid working environment for NY based employees
100% Medical, Dental & Vision
401k Plan + company match
Paid parental leave
25 days of annual leave + Public holidays + paid sick leave
Fun culture with regular socials
A generous referral scheme
A brand new computer + monitor

Compensation: $140,000 - $160,000 OTE. The final compensation package will be determined based on your experience, qualifications, and location.

Location: Hybrid: New York City - Nomad District

may be open to Austin Texas metro

Apply Now

Refine Your Search

retention manager jobs in round rock tx

Enterprise Customer Success Manager

Customer Success Manager

Office Manager

Hotel Senior Sales Manager

Area Sales Manager

Property Manager

Fitness Manager

Assistant General Manager

Permanent Supportive Housing Case Manager

Insurance Agency Sales & Service Manager

Sales Manager

Senior Account Manager, Landscaping

Bilingual Assistant Property Manager - N. Austin

Branch Manager

Community Manager

Community Manager

Manager, Regional Business Solutions

Account Manager - State Farm Agent Team Member

Account Supervisor, Airline Catering - 2 Positions Available

Account Manager

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