STOR Power
Sacramento, CA 95827 — Rancho Cordova area
Full-time | In-office
Monday–Friday, 9:00 a.m.–6:00 p.m., with a one-hour unpaid meal period
Pay: $27.00–$32.00 per hour, plus performance-based bonus opportunities
Classification: Hourly, nonexempt
Reports to: Project Manager
Be the Person Who Keeps Projects Moving
Are you the person in your current office who notices what is about to be missed, makes the follow-up call, and gets the answer?
Maybe coworkers already rely on you to remember the next step, communicate with customers, solve small problems before they become large ones, and make sure important tasks are actually completed. You may be ready for more responsibility, but you still want a manager who will train you, establish priorities, and help you grow.
STOR Power is hiring a Project Coordinator to support our Project Manager and serve as the communication hub for our customers and active projects.
You will be the primary person responsible for answering the company’s main phone line. You will also make outbound calls to customers, city and county permitting departments, utility companies, inspectors, and other project contacts to get questions answered, appointments scheduled, and projects moving.
You will not be responsible for managing employees. You will help manage communication, next steps, and follow-through.
This is not simply a receptionist position. Customers may first experience STOR Power through you, and our Project Manager will depend on you to help prevent permits, utility applications, inspections, appointments, and customer decisions from stalling.
About STOR Power
STOR Power is a growing California electrical contractor focused on residential battery storage and solar, including Tesla Powerwall projects.
Every project requires coordination among homeowners, sales representatives, designers, permitting departments, utility companies, installers, inspectors, and other partners. Our office team keeps those people and project stages connected.
We already have a capable team with high standards. We are looking for someone who will strengthen that team through excellent communication, organization, judgment, and follow-through.
What You Will Do
- Professionally answer and manage the company’s main incoming phone line
- Listen carefully, understand what each caller needs, and either assist them or connect them with the correct person
- Make outbound calls to customers to provide updates, request information, confirm details, and schedule appointments
- Contact city and county permitting departments—often called Authorities Having Jurisdiction, or AHJs—to check permit statuses, clarify requirements, ask questions, and help resolve open issues
- Contact utility companies regarding applications, missing information, scheduling, interconnection requirements, approvals, and project statuses
- Help coordinate site audits, installations, inspections, service appointments, and other project milestones
- Work with the Project Manager to review active projects, identify stalled items, and determine the next action needed
- Maintain accurate notes, commitments, next steps, and follow-up dates in the company’s project-management systems
- Communicate useful updates to customers and the appropriate internal team members
- Follow open items until they are completed, intentionally escalated, or assigned a documented next step
- Recognize when something is outside your authority and bring it to the Project Manager before it becomes a larger problem
- Handle related administrative work that directly supports customers and active projects
This is not a cold-calling or commissioned sales position. Outbound calls are made to coordinate projects, gather information, schedule work, answer questions, and resolve outstanding items.
What Ownership Means Here
Every open item should have:
- A clear owner
- A next action
- A follow-up date
- Accurate notes showing what has already happened
A task is not always complete because an email was sent or a voicemail was left. It is complete when the needed result has been achieved, the next step has been scheduled, or the blocker has been clearly documented and escalated.
You are not expected to know every answer on your first day. You are expected to learn, ask thoughtful questions, take accurate notes, and continue following through.
A strong update sounds like:
“Here is the issue, here is who I contacted, here is what I learned, here is the next step and follow-up date, and here is the one item where I need your help.”
What We Will Teach You
You do not need to arrive with previous solar, battery, utility, permitting, or electrical-construction experience.
We will train you on:
- STOR Power’s project stages and internal processes
- Residential battery and solar terminology
- Our customer and project-management systems
- How permitting departments and utility companies affect a project
- How to document project activity and manage follow-up dates
- When to take action independently and when to escalate
- How we communicate with customers and outside project partners
You will work directly with an experienced Project Manager and take on greater responsibility as your knowledge, judgment, and consistency develop.
What You Should Already Bring
- Approximately two or more years of professional experience in project coordination, office administration, customer service, scheduling, dispatch, construction support, property management, healthcare coordination, service coordination, or a similar environment preferred
- A confident, friendly, and professional telephone presence
- Comfort making outbound calls to customers, government offices, utility companies, and other organizations
- The ability to remain polite and persistent when an answer requires more than one call
- Strong organization and follow-through
- The ability to manage several open priorities without losing track of commitments
- Good judgment about what is urgent, what can wait, and what should be escalated
- Clear verbal and written communication
- The ability to document conversations accurately while speaking with customers
- Comfort learning software and working between multiple systems
- Willingness to receive coaching, ask questions, and apply feedback
- Dependable attendance and punctuality
- The ability to work full-time in our Sacramento/Rancho Cordova-area office
- Bilingual English and Spanish communication skills are strongly preferred
A college degree is not required. Demonstrated ability, reliability, judgment, and potential matter more to us than a particular educational background.
Our Ideal Hire
Our ideal candidate has enough professional experience to communicate confidently, manage customers and deadlines, and remain organized when several priorities need attention at once.
You do not need to be a proven senior Project Manager. This is a hands-on coordination position, not a people-management role. You will receive direction, training, and support while developing the ability to independently manage more of the project-coordination process.
The right person is:
- Confident without having an ego
- Motivated to learn and become more capable
- Receptive to coaching and feedback
- Comfortable taking initiative within clear boundaries
- Persistent without being disrespectful
- Organized enough to maintain their own follow-ups
- Willing to ask for help before a problem becomes a crisis
- Interested in building a long-term career in project management and operations
We hire for capability, character, judgment, and potential—not simply the longest résumé.
This Position Is Not
- A cold-sales position
- A call-center position
- A receptionist-only position
- A remote or work-from-home position
- A people-management position
- A quiet position with the same predictable tasks every day
This role will not be a strong fit for someone who avoids outbound calls, waits to be reminded about every follow-up, or needs every next step assigned individually.
What We Offer
- $27.00–$32.00 per hour, based on relevant experience and demonstrated ability
- Performance-based bonus opportunities
- A consistent full-time, Monday–Friday schedule
- Direct training and coaching from an experienced Project Manager
- Practical experience with customers, permitting departments, utility companies, inspections, scheduling, and project operations
- Meaningful responsibility without being placed into a management position before you are ready
- The opportunity to take on greater project ownership as your performance and the company’s needs support it
- A capable team that values communication, accountability, and people who do what they say they will do
- A growing company where strong performance is visible and initiative is noticed
How to Apply
Apply directly through Indeed and include your résumé.
Please answer the following question with a specific example from your actual work experience:
Tell us about a time you were responsible for getting something completed that required coordination between multiple people, repeated phone calls, or persistent follow-up. What was the situation, what actions did you take, and how did you track it until it was resolved?
A clear and specific example is more useful than a polished general statement about being hardworking or organized.
STOR Power is an equal opportunity employer. Employment decisions are based on qualifications, merit, performance, and legitimate business needs.
Qualified applicants with criminal histories will be considered in accordance with the California Fair Chance Act.
Applicants who need a reasonable accommodation during the application or interview process may contact [email protected].
Pay: $27.00 - $32.00 per hour
Benefits:
Work Location: In person
