Top 2777 Order manager Jobs in Sacramento, Ca

Service Advisor II
A-Z Bus Sales Inc —Sacramento, CA
- $23 - $25 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
Clinical Supervisor (Licensed)
Sacramento Children's Home —Sacramento, CA
- $92,000 a year
- Weekends as needed
- Microsoft Word
- LMFT
- Pass drug screening
- Paid holidays
- Disability insurance
CONSTRUCTION PROJECT ENGINEER
FRANK M. BOOTH, INC. —Granite Bay, CA
- $75,000 - $110,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Maintenance Supervisor II
Sares-Regis Group —Roseville, CA
- $31 - $32 an hour
- Overtime
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Home Health - RN Branch Clinical Manager
Advanced Home Health & Hospice Inc —Roseville, CA
- $130,000 - $140,000 a year
- Full-time
- Nursing
- RN License
- Physical & Rehabilitation Medicine
- Health savings account
- Health insurance
Quick Apply
Physical Therapist (PT) in North Bay, San Francisco, & Sacramento
TrueMed Home Health —Sacramento, CA
- From $120 an hour
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Team management
- Mileage reimbursement
- Health insurance
Quick Apply
4d
Fire Sprinkler Superintendent
Summit Fire & Security —Rocklin, CA
- $55 - $65 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid holidays
- Disability insurance
A&P Component Repair & Overhaul Technician
Advanced Helicopter Services —Woodland, CA
- $38 - $51 an hour
- Overtime
- Background check
- Schematics
- Pass drug screening
- Paid training
- AD&D insurance
Quick Apply
Inside Sales Representative
Exterior Wood, Inc. —Rocklin, CA
- $75,000 - $85,000 a year
- Full-time
- Inventory management
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Foreman-On Site Production & Quality Lead
FRDM Turf —Sacramento, CA
- $20 - $30 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
Quick Apply
Project Manager
Seegert Construction —West Sacramento, CA
- $90,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Management
- Construction site
- Paid holidays
- Health insurance
Quick Apply
National Account Manager
Right Traffic —Sacramento, CA
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
FOH Manager
Sammy's Restaurant & Bar —Citrus Heights, CA
- $68,640 - $75,000 a year
- Weekends as needed
- Background check
- Hospitality
- Bar
- Paid training
- Health insurance
Quick Apply
Field Project Engineer, Construction
Staples Construction —Rocklin, CA
- $70,500 - $78,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant (Bachelors & 2 Years Exp Req)
Scott CPAs —Roseville, CA
- $25 an hour
- Full-time
- Background check
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
DISTRICT SALES REPRESENTATIVE
BiRite Foodservice Distributors —Sacramento, CA
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Profit sharing
- Mileage reimbursement
9d
Partner Experience Manager
Barobo, Inc. —Davis, CA
- $60,000 - $100,000 a year
- Full-time
- School experience
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Residential Cabinetry Field Service Technician
Universal Custom Display —Elk Grove, CA
- $26 - $30 an hour
- Overtime
- Carpentry
- Clean driving record
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Estimator Concrete and Asphalt
A-1 Advantage Asphalt —Sacramento, CA
- $150,000 - $200,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
BCBA Clinical Supervisor
Intercare Therapy —Sacramento, CA
- $80,000 - $109,000 a year
- Full-time
- Spanish
- Customer service
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply

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Service Advisor II

A-Z Bus Sales Inc -
Sacramento, CA

Apply Now

Job Details

Full-time
$23 - $25 an hour

Qualifications

Customer communication
Warranty issues management
Retail math

Full Job Description

Description:

JOB SUMMARY:

The Service Advisor is the liaison between the customer, internal sales or retail, and A-Z Bus Sales, Inc. They are

responsible for the coordination of the vehicles repair or production throughout the bus repair or production

process, key to key. The Service Advisor also generates service repair orders by ascertaining service requests and

performance problems; verifies warranty and performs service contract coverage; inspects vehicles, writes repair

orders; and maintains customer rapport and records. The Service Advisor also reviews jobs when they are complete and closes jobs and is responsible for the Work In Progress (WIP) for their particular assigned customers. The Service Advisor must maintain a high level of customer satisfaction and enhance A-Z Bus Sales ability to maximize net profit.

ESSENTIAL FUNCTIONS:

Primary Responsibility, Scope of Work, KPI Management, complexity: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Management-related:

Receives customers, checks in vehicles upon arrival to the Service department.
Ascertains vehicle problems and services by listening to customer’s description of symptoms.
Clarifies description of problems.
Conducts inspections of vehicle, including QC, diagnosis.
Proactively checks for recalls.
Manages and submits documentation (including photos) for warranty repair orders.
Manages customer approvals and expectations, including warranty and internal repairs,
modifications, etc. on a bus to bus, customer to customer basis.
Establishes good customer relations by providing estimates and timelines.
Responsible for warranty and service contract coverage and compliance by following company
policy and procedures as well as factory guidelines for specific products.
Explains provisions and exclusions for work performed, including warranty.
Manages repair orders by using the “three C system” to describe the defects and repairs in
detail in RO System.
Obtains approvals for all work performed.
Monitors unit’s status to ensure vehicle will be ready when promised.
Reviews jobs when completed. Assures that all work performed meets A-Z Bus Sales quality
Works with Assistant Service Manager to arrange repairs on the road or for emergency
repairs.
Coordinate’s pick-up and delivery of vehicles with Assistant Service Manager and Dispatcher
Works with Assistant Service Manager to schedule repairs, changes, modifications, and
installations for internal and external customers.
Works with sales staff using internal work request system to coordinate installations, repairs,
modifications to buses that are ordered from the factory for delivery to end use customer.
Updates repair orders as required with parts, labor, repair descriptions, coding, etc.
Closes internal and warranty work RO’s within 48 hours of bus delivery.
RO’s to be closed at immediate completion of vehicle/unit/bus.
Conform with and abide by all regulations, policies, work procedures and instructions.
Conform to all safety rules and use all appropriate safety equipment.
All other duties assigned.

Management-related: None required for this position.

Personnel-Related: None required for this position.

Personnel-Related:

Involved in recruiting, disciplinary, and development activities relating to the Service Department’s Team Members.

Key Performance Indicators:

Complete Monthly Map Goals
All service orders closed within 48 hours after bus completion.
Internal/external customers updated 1-2 days.
Work In Progress must be current /under 30 days (see bonus structure)

Leadership:

This position has no supervisor responsibilities.

Competencies

Technical Capacity.
Ethical Conduct.
Communication Proficiency.
Personal Effectiveness/Credibility.

Supervisory Responsibilities:

This position has no supervisor responsibilities.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to fumes or airborne

particles and toxic or caustic chemicals. The employee is frequently exposed to moving mechanical

parts. The employee is occasionally exposed to high, precarious places; outside weather conditions; extreme heat; and risk of electrical shock. The noise level in the work environment is usually moderate.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 6 a.m. to 6 p.m. Evening and weekend work may be required as job duties demand.

Travel

This position requires frequent travel.

ADDITIONAL RESPONSIBILITIES:

Training:

NetSuite Training
Smart Sheet Training
Desk Pro Training
Warranty Process Training
Vehicle Technical Training as assigned
Customer Service Training
ASE S1 – Basics in School Bus Safety (with 90 days of hire)
PDI Training
MAP Training (Paycor)

Requirements:

JOB SPECIFICATIONS: (Please describe what is required for satisfactory job performance in each category.)

Education and Experience:

3 - 5 years related experience and/or training; or equivalent combination of education and experience.
Knowledge of vehicle products and warranties.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts.
Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Preferred Education and Experience:

High School Diploma or equivalent
5+ years’ experience of customer service and/or service advisor in the transportation field.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Note: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Apply Now

Refine Your Search

order manager jobs in sacramento, ca

Service Advisor II

Clinical Supervisor (Licensed)

CONSTRUCTION PROJECT ENGINEER

Maintenance Supervisor II

Home Health - RN Branch Clinical Manager

Physical Therapist (PT) in North Bay, San Francisco, & Sacramento

Fire Sprinkler Superintendent

A&P Component Repair & Overhaul Technician

Inside Sales Representative

Foreman-On Site Production & Quality Lead

Project Manager

National Account Manager

FOH Manager

Field Project Engineer, Construction

Administrative Assistant (Bachelors & 2 Years Exp Req)

DISTRICT SALES REPRESENTATIVE

Partner Experience Manager

Residential Cabinetry Field Service Technician

Estimator Concrete and Asphalt

BCBA Clinical Supervisor

I want to receive the latest job alert for order manager in sacramento, ca

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