Top 564 operations supervisor Jobs in san francisco, ca

Manager, Operations - Transportation
Watchpoint Logistics, Inc. —Burlingame, CA
- $95,000 - $105,000 a year
- Hybrid work
- Office
- Microsoft Office
- Analysis skills
- Wellness program
- Health insurance
Operations Manager PM
1X Technologies —San Carlos, CA
- $145,000 - $175,000 a year
- Full-time
- Background check
- Engineering
- Analysis skills
- Commuter assistance
- Health savings account
Quick Apply
5d
Trucking Operations Supervisor
Forward Logistics, Inc. —South San Francisco, CA
- From $70,304 a year
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Manager, Regional and Program Operations
Coro California —San Francisco, CA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Operations Manager
Attic Pros —Oakland, CA
- $7,000 - $9,000 a month
- Online Application
- Spanish
- Management
- Customer service
- Paid holidays
- Health insurance
Quick Apply
People Operations Manager
Hive —San Francisco, CA
- $90,000 - $150,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
Operations Manager, Park Projects & Design (Full-time w/ benefits)
Golden Gate National Parks Conservancy —San Francisco, CA
- $75,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Employee assistance program
Operations Supervisor
Zūm —San Francisco, CA
- $90,000 - $100,000 a year
- Full-time
- School experience
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor
Recology —San Francisco, CA
- $91,200 - $114,000 a year
- CDL B
- CDL A
- Mid-level
- Wellness program
- Paid holidays
Payroll Operations Manager
Miter —San Francisco, CA
- $100,000 - $130,000 a year
- Full-time
- Remote
- Employment & labor law
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Admissions Operations Manager
University of the Pacific —San Francisco, CA
- $86,991.16 - $119,604.16 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
Customer Operations Manager
Hertz —San Francisco, CA
- $70,304 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Travel reimbursement
- Profit sharing
Operations Manager
Planned Companies —San Francisco, CA
- $71,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Commercial Operations Program Manager
Google —San Francisco, CA
- $132,000 - $190,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Fair chance
Assistant Manager, Customer Operations - Chestnut St - SF
The Gap, Inc. —San Francisco, CA
- Weekends as needed
- Merchandising
- Mid-level
- Office
Hospital Operations Engagement Manager
Lunar —San Francisco, CA
- $130,000 - $190,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- 4 years
Food Service Operations Manager
SSA Group —San Francisco, CA
- $75,000 - $80,000 a year
- Weekends as needed
- Sales
- ServSafe
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
8d
Operations Manager - Roofing & Home Services
Symplify Roofing —Walnut Creek, CA
- $95,000 - $115,000 a year
- Email
- CRM software
- Background check
- Google Workspace
- 401(k)
- Paid time off
Quick Apply
Construction Operations Manager (3 Years Experience Required)
Home Safety Services —Burlingame, CA
- $30 - $60 an hour
- Urgently hiring
- Background check
- Clean driving record
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
11d
Security Operations Manager
Diligence Security Group —Oakland, CA
- $82,000 - $92,000 a year
- Weekends as needed
- Background check
- 5 years
- Military
- Relocation assistance
- Health insurance
Quick Apply

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Manager, Operations - Transportation

Watchpoint Logistics, Inc. -
Burlingame, CA

Apply Now

Job Details

$95,000 - $105,000 a year

Benefits

Wellness program
Health insurance
Dental insurance
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

General freight transportation
Computer operation
Customer communication
Customer relationship building
Resource allocation (project management tasks)
Road transportation operations
Managing logistics operations teams
Operational management
Coaching
Logistics customer service
Client rapport building
Performance feedback (performance evaluation method)
De-escalation techniques
Conflict de-escalation
Microsoft Office
Team development
Human resources management
Team training
Customer engagement
Data interpretation
Leading team collaboration initiatives
Root cause analysis
Managing business operations budgets
Task assignment
Customer service problem-solving
Data-driven decision making
Team motivation (leadership skill)
Operations planning
Organizational budget management

Full Job Description

Description:

The Manager, Transportation Operations leads the teams responsible for executing all aspects of the domestic freight lifecycle, including planning, sourcing, delivery, and billing. By utilizing daily operational dashboards and tracking key performance indicators (KPIs), the Manager optimizes resource allocation, maintains strict regulatory compliance, and ensures a high level of operational execution.

Pay & Perks

Medical, Dental, and Vision Insurance
Life Insurance
401k + 4% Company Match
Vacation, Sick Pay + Holidays
Employee Assistance Program
Monthly Team Lunches
Wellness Program

The starting pay for this position is expected to be $95,000 - $105,000 annually. Exact compensation is based on skills, experience, education, and location.

This is a hybrid job, reporting to the office three days per week.

Job Duties

Manage the daily activities of the Domestic Forwarding team. Empower operations team to implement proactive exception management protocols to ensure issues are identified and resolved before the customer notices.
Develop and execute company operating procedures for the efficient and profitable management of Watchpoint’s transportation operations
Maintain full ownership of team KPI’s and daily dashboards, leveraging real-time data to monitor performance, hold team members accountable, and ensure strict adherence to execution standards.
Utilizes the transportation management system (TMS) to manage shipment workflow, ensure accurate freight movements, and shipment information
Provide prompt and accurate information to the team to ensure all members are working to meet/exceed our customers' expectations
Utilize analytics to drive decision making, manage team member performance and improve quality. Promote usage among the team to ensure appropriate action is being taken in response to results
Monitor team member activity, productivity and quality metrics; work one-on-one with team members providing coaching and guidance to drive results. Support team members with problem resolution or remove barriers when appropriate
Accountable for the professional development of direct reports to ensure proper goal setting, training and project requirements are met
Conduct regular performance reviews and provide ongoing training to enhance team member capabilities
Monitors service failures through the Salesforce Incident Management tool and formulates or contributes corrective actions as applicable
Work collaboratively with sales and customer service to ensure service execution and reliability
Ensure financial goals and budgets are met and develop short-term actions to address any budgetary shortfalls
Identify opportunities for revenue growth and cost savings to maximize profitability

Requirements:

Advanced use of computer systems and applications (e.g. MS Office, TMS) as trained/required.
Able to deliver quality results consistently and on schedule. Self-motivated and follows through on initiatives.
Experience in delivering world class customer service skills through problem solving, rapport building, and effectively de-escalating high pressure conversations with patience and decorum.
Leads with humility and respects others, promotes a culture of safety, trust and teamwork. Self-regulates emotions, displaying a calm demeanor.
Communicates with clarity and confidence in customer, executive and team environments. Employs active listening and strong negotiation skills when necessary.
Uses independent judgment and is able to identify problems, root-cause, and develop effective solutions. Generates new ideas to support change and creatively solves problems.
Manages priorities and sets productivity expectations. Ensures initiatives are fairly distributed and the team is set to successfully deliver on project objectives. Identifies and takes accountability for meeting KPIs.
Effectively manages team performance through training, coaching, and feedback.
Strong leadership and motivational skills in managing diverse teams. Able to delegate tasks and responsibilities, sets clear and impactful goals and holds team members accountable.
Demonstrated experience with managing human, financial and operational resources resulting in optimization of resources. Strong analytical skills; makes decisions based on long-term payoffs or outcomes.

Education and Experience

Bachelor’s degree plus a minimum of 2 years of supervisory experience in transportation or equivalent combination of education and experience.

Physical Requirements

The usual and customary methods of performing the job's essential functions require the following physical demands: operating a computer, remaining stationary for most of the shift, and occasionally moving about the workspace. The person in this position frequently exchanges information using email and other electronic communication methods and must be able to observe and report on communication received via phone and computer.

About Us: At Watchpoint, you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint, we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company’s mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams’ professional and personal growth. Every member of our team is a critical component at Watchpoint.

Watchpoint Logistics, Inc. is an equal opportunity employer.

Visit us at https://www.watchpointlogistics.com

Apply Now

Refine Your Search

operations supervisor jobs in san francisco, ca

Manager, Operations - Transportation

Operations Manager PM

Trucking Operations Supervisor

Manager, Regional and Program Operations

Operations Manager

People Operations Manager

Operations Manager, Park Projects & Design (Full-time w/ benefits)

Operations Supervisor

Operations Supervisor

Payroll Operations Manager

Admissions Operations Manager

Customer Operations Manager

Operations Manager

Commercial Operations Program Manager

Assistant Manager, Customer Operations - Chestnut St - SF

Hospital Operations Engagement Manager

Food Service Operations Manager

Operations Manager - Roofing & Home Services

Construction Operations Manager (3 Years Experience Required)

Security Operations Manager

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