Top 3155 Customer service team lead Jobs in San Gabriel, Ca

Lead Patient Service Rep - Congress (Pasadena)
Cedars-Sinai —Pasadena, CA
- $26.42 - $40.95 an hour
- 8 hour shift
- Outpatient experience
- High school diploma or GED
- Fair chance
Billing Support Operations Manager (Remote)
Rula —Los Angeles, CA
- $99,000 - $114,950 a year
- Full-time
- Remote
- 5 years
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Health savings account
Veterinary Technician Overnight Shift Supervisor
ACCESS Specialty Animal Hospital - Pasadena —Pasadena, CA
- $25 - $40 an hour
- Overnight shift
- Background check
- Mid-level
- ER
- Continuing education credits
- Health insurance
Quick Apply
Senior Import Logistics Operations /Customer Services
TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD —West Covina, CA
- From $60,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
International Operations Manager
ARCHER CARGO —Cerritos, CA
- $80,000 - $100,000 a year
- Full-time
- Customer service
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
ALLSTATE INSURANCE Customer Service Representative
Allstate Insurance —Covina, CA
- $18 - $30 an hour
- Part-time
- Office
- In-person
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
2d
Mortgage Loss Mitigation Team Lead
Cathay Bank —El Monte, CA
- $33.65 - $43.27 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Japanese Bilingual Customer Support & Assisting Food Quality Assurance
Kamerycah Inc. —Torrance, CA
- $40,000 - $52,000 a year
- Full-time
- English
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Customer Service Account Manager – Transportation
True Star Transit —San Fernando, CA
- $20 - $24 an hour
- 8 hour shift
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CSR - Customer Service Representative
Whittier Glass Co. Inc. —Whittier, CA
- $20 - $27 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Customer Service Representative/Bank Teller (Korean Speaking)
Woori America Bank —Los Angeles, CA
- From $40,000 a year
- Full-time
- English
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Maintenance Coordinator/Customer Service
Property Management —Valley Village, CA
- From $22 an hour
- Full-time
- Spanish
- English
- Administrative experience
- Health insurance
- Dental insurance
Inside Sales & Customer Success Representative – 3+ Electrical Experience Required
Castillo Electric Distribution —Signal Hill, CA
- $25 - $28 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Regional Fixed Operations Performance Manager (Automotive)
The CAR Group (Norm Reeves Dealerships) —Cerritos, CA
- Up to $250,000 a year
- Full-time
- Background check
- Dealership
- Travel
- Health savings account
- Health insurance
Quick Apply
1d
Sales and Marketing Operations Manager
Sling Pilot Academy —Torrance, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Water Treatment Sales Specialist
Pure Water Filtration —Los Angeles County, CA
- $100 - $2,000 a week
- Part-time
- Management
- Mid-level
- Restaurant experience
Quick Apply
2d
Lead Residential HVAC Service Technician
Air Planet HVAC —Encino, CA
- $33 - $37 an hour
- Full-time
- Clean driving record
- 5 years
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Customer Service & Sales Manager (NE)
Cathay Bank —Arcadia, CA
- $26.44 - $31.25 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply

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Lead Patient Service Rep - Congress (Pasadena)

Cedars-Sinai -
Pasadena, CA

Apply Now

Job Details

$26.42 - $40.95 an hour

Qualifications

Outpatient experience
Outpatient facility experience

Full Job Description

Job ID 17758 Location Pasadena, California, United States Job Category Administrative Date posted 05/22/2026

Job Description

The Lead Patient Service Representative functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a range of administrative related tasks to maintain a smooth and efficient front office workflow. This position also assists with providing a review of Patient Service Representative administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage.

Duties and Responsibilities:

Leads huddles to supervise, assess and evaluate department workflow.
Provides orientation and training for administrative staff.
Provides assistance in tracking and monitoring policies and other department specific data for safeguarding organization resources and monitoring of patient refunds.
Manages the patient care flow and assists with overseeing CS-Link message pools.
Monitors and assesses administrative workflows, performs observations of staff skills and performance abilities using designated evaluation and observation tools, provides suggestions for opportunities to improve and assists the Supervisor with the preparation, documentation and make recommendations related to corrective actions.
Manages the physicians’ master schedules and coordinates all schedule changes, teaches staff accordingly, and makes recommendations for schedule improvements.
Provides assistant to patients by explaining policies, procedures, or services using administrative knowledge and direct inquiries or complaints to appropriate medical staff members, administrative staff, insurance plans, and other departments to ensure satisfactory resolution.
Assists with administrative support activities to address physician and staff concerns such as facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll.
Handles patient and provider correspondence.
Processes and documents referrals and authorizations for patients.
Provides assistance in administrative quality assurance measures and adheres to all infection prevention standards.
Assists as a chaperon when needed upon completion of the required Chaperon Training.

Qualifications

Education:

High school diploma/GED preferred.

Experience:

Five (5) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required.

Req ID 17758

Working Title Lead Patient Service Rep - Congress (Pasadena)

Department Congress

Business Entity Cedars-Sinai Medical Care Foundation

Job Category Administrative

Job Specialty Admissions/Registration

Overtime Status NONEXEMPT

Primary Shift Day

Shift Duration 8 hour

Base Pay $26.42 - $40.95

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.

Our compensation philosophy

We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

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Refine Your Search

customer service team lead jobs in san gabriel, ca

Lead Patient Service Rep - Congress (Pasadena)

Billing Support Operations Manager (Remote)

Veterinary Technician Overnight Shift Supervisor

Senior Import Logistics Operations /Customer Services

International Operations Manager

ALLSTATE INSURANCE Customer Service Representative

Mortgage Loss Mitigation Team Lead

Japanese Bilingual Customer Support & Assisting Food Quality Assurance

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Account Manager – Transportation

CSR - Customer Service Representative

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Representative/Bank Teller (Korean Speaking)

Maintenance Coordinator/Customer Service

Inside Sales & Customer Success Representative – 3+ Electrical Experience Required

Regional Fixed Operations Performance Manager (Automotive)

Sales and Marketing Operations Manager

Water Treatment Sales Specialist

Lead Residential HVAC Service Technician

Customer Service & Sales Manager (NE)

I want to receive the latest job alert for customer service team lead in san gabriel, ca

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Job Description

Qualifications

Diversity and Inclusion at Cedars-Sinai

Our compensation philosophy

Cedars-Sinai is an Equal Employment Opportunity employer.

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