Top 508 Customer support & client services Jobs in San Juan, Pr

Healthcare Services Coordinator (Determination Letters) - San Juan, PR
UnitedHealth Group —San Juan, PR
- Overtime
- Microsoft Outlook
- Computer literacy
- Medical office experience
12d
ENGLISH DATA ENTRY SPECIALIST
TPIS —San Juan, PR
- $13.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
10d
Remote Client Experience Specialist
Hellosunshinetravels —San Juan, PR
- Full-time
- Remote
- Research
- Organizational skills
- Entry level
Quick Apply
12d
Customer Service Representative
Telecontacto Contact Center —San Juan, PR
- $12 an hour
- Full-time
- Hybrid work
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
3d
Data Clerk
United Surety & Indemnity Co. —Guaynabo, PR
- Full-time
- Spanish
- English
- Office
- Wellness program
- Dental insurance
Quick Apply
11d
Case Review Representative
OncoHealth —Guaynabo, PR
- $13 - $15 an hour
- Monday to Friday
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
Quick Apply
Retail Part Time Store Associate
Office Depot —San Juan, PR
- $10.50 - $12.50 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
12d
Copy and Print Retail Part Time Store Associate
Office Depot —San Juan, PR
- $11.00 - $12.50 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
12d
Retail Sales Associate Ray-Ban - Plaza las Americas
Ray-Ban —San Juan, PR
- $17.17 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Cash register
- Health insurance
- Paid time off
Secretary/Receptionist
Innatus Family Chiropractic —San Juan, PR
- From $12.50 an hour
- Part-time
- Google Workspace
- Office
- Administrative experience
Quick Apply
Patient Care Representative
Urgimed —San Juan, PR
- From $18 an hour
- Full-time
- Spanish
- English
- Organizational skills
Quick Apply
Case Manager
Alcanzando Horizontes LLC —San Juan, PR
- $19 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
Quick Apply
5d
Case Review Specialist - PR
OncoHealth —Guaynabo, PR
- Weekends as needed
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
Quick Apply
Docucare Associate
Xerox —San Juan, PR
- $30,000 - $60,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Logistic Crew Retail Part Time Store Associate
Office Depot —San Juan, PR
- $10.50 - $12.50 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
12d
Customer Service Representative
Suffolk Administrative Services, LLC —Guaynabo, PR
- $11.50 an hour
- 8 hour shift
- Spanish
- English
- In-person
- Paid training
- Health insurance
Quick Apply
3h
Customer Service Representative
AspenView Technology Partners —San Juan, PR
- $0 a year
- Weekends as needed
- Hybrid work
- Spanish
- English
- Office
Quick Apply
Healthcare Services Coordinator (Determination Letters) - San Juan, PR
Optum —San Juan, PR
- Overtime
- Microsoft Outlook
- Computer literacy
- Medical office experience
Stock Assoc
Williams-Sonoma, Inc. —San Juan, PR
- Part-time
- Maintenance
- High school diploma or GED
- Cash register
- Wellness program
- Paid holidays
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
TPIS —San Juan, PR
- $13 an hour
- 8 hour shift
- Spanish
- Computer literacy
- English
Quick Apply

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Healthcare Services Coordinator (Determination Letters) - San Juan, PR

UnitedHealth Group -
San Juan, PR

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Job Details

12 days ago

Qualifications

Foreign language proficiency
Microsoft Outlook
Computer literacy
Spreadsheets
Clerical experience
Editing

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Clinical Administrative Coordinator (CAC) is a multi-faceted role within Optum Health Risk Operations that encompasses different levels of administrative support. The Clinical Administrative Coordinator serves as a bridge, allowing for a seamless transition for members and providers moving through the continuum of care. This role can include initial triage of members for possible transition to clinical staff, managing admission and discharge census information, serving as a point of contact for facilities and clinical teams, telephonic engagement with our members and providers, providing information on available network services, managing the referral process to connect members with all available resources, management of prior authorizations, and generation of written determination notifications.

The National Letter Team Letter Coordinator is responsible for drafting Notice of Action (NOA) and Notice of Extension (NOE) letters for government and commercial specific clients that adhere to the state and federal regulatory requirements. The Letter Coordinator also completes outbound calls to client-specific customers requesting the return of specific letters.

Major Responsibilities:

Drafts NOA and NOE letters for government and commercial specific clients.

Makes outbound calls to client specific customers to initiate letter retrieval.

Adherence to client, regulatory and accreditation requirements for letter documentation.

Demonstrate product knowledge by identifying the appropriate letter template based on the services and action within the case.

Consistently meet established productivity, adherence, and quality standards.

Other duties as assigned by manager and/or director.

*** ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION ***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

1+ years of professional experience in an office setting using the telephone and computer as the primary instruments to perform the job duties OR customer service experience analyzing and solving customer problems

Healthcare experience

Experience working with Microsoft Outlook, Microsoft Word, and Microsoft Excel (ability to create, edit, save and send emails, documents and spreadsheets)

Computer experience including, but not limited to, ability to learn new computer system applications

Ability to work the hours of 08:00 am - 8:00 pm AST Monday-Friday including availability to work Saturdays from 10:00 am - 8:00 pm AST (It may be necessary, given the business need, to work Holidays, weekends and occasional overtime)

Bilingual Proficiency (English and Spanish)

Preferred Qualifications:

Experience working within a Hospital, Physician's Office, or Medical Clinical setting, Medical Terminology, ICD - 10 and CPT codes, Medicare and / or Medicaid Services, Call Center environment

Professional experience in a Clerical or Administrative support related role

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Refine Your Search

customer support & client services jobs in san juan, pr

Healthcare Services Coordinator (Determination Letters) - San Juan, PR

ENGLISH DATA ENTRY SPECIALIST

Remote Client Experience Specialist

Customer Service Representative

Data Clerk

Case Review Representative

Retail Part Time Store Associate

Copy and Print Retail Part Time Store Associate

Retail Sales Associate Ray-Ban - Plaza las Americas

Secretary/Receptionist

Patient Care Representative

Case Manager

Case Review Specialist - PR

Docucare Associate

Logistic Crew Retail Part Time Store Associate

Customer Service Representative

Customer Service Representative

Healthcare Services Coordinator (Determination Letters) - San Juan, PR

Stock Assoc

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

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