Top 2891 Client experience manager Jobs in San Rafael, Ca

Assistant Program Manager
Cornerstone Community Homes —San Rafael, CA
- From $68,640 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Clean driving record
- Health insurance
- 401(k)
Quick Apply
Office Manager
Nichelini & Sons Inc. —San Anselmo, CA
- $33 - $38 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
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Home Care Scheduler/Staffing Manager
Senior Alternatives, Inc. —Berkeley, CA
- $65,000 - $80,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- 401(k)
Quick Apply
House Manager
MAHLER PRIVATE STAFFING —San Francisco, CA
- $175,000 - $225,000 a year
- Urgently hiring
- Office
- Residential
- Contracts
8d
Valet Account Manager - San Francisco, CA
Parking Management Company —San Francisco, CA
- $80,000 a year
- Overtime
- Background check
- Mid-level
- 3 years
- Paid training
- Health insurance
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Operations Manager
MV Transportation —San Rafael, CA
- $107,000 - $126,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
1d
Agent Experience Manager
Modus Closing —Greenbrae, CA
- $32.00 - $34.25 an hour
- Mid-level
- Office
- Mentoring
- Paid holidays
- Disability insurance
12d
Call Center Manager
MV Transportation —San Rafael, CA
- $75,000 - $89,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
1d
Assistant Leader, Customer Experience
RH —Corte Madera, CA
- $29 - $41 an hour
- Weekends as needed
- Mid-level
- Mentoring
- Leadership
Quick Apply
Manager, Client Relationship Management
Human Interest —San Francisco, CA
- $100,000 - $110,000 a year
- Remote
- Mid-level
- Mentoring
- Fair chance
- Health insurance
- Dental insurance
Store Manager, Full-Time - Corte Madera
Reformation —Corte Madera, CA
- $70,000 - $125,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- Continuous improvement
- Commuter assistance
- Health insurance
Quick Apply
8d
General Manager
MV Transportation —San Rafael, CA
- $124,000 - $147,000 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
1d
Household Manager
Concentric —San Francisco, CA
- $160,000 - $175,000 a year
- Weekends as needed
- Hospitality
- 5 years
- Residential
- AD&D insurance
- Disability insurance
Quick Apply
9d
Supported Living Services (SLS) Manager
Opportunity for Independence —San Rafael, CA
- Full-time
- CPR Certification
- Clean driving record
- Office
- Health insurance
- Dental insurance
Team Lead
Career Team Enterprises —Marin County, CA
- $70,000 - $73,000 a year
- Full-time
- Background check
- Computer literacy
- Public speaking
- Health savings account
- Paid holidays
Assistant Store Manager
Sally Beauty (Corporate) —San Rafael, CA
- Full-time
- 18 years or older
- Cosmetology License
- Merchandising
TEAM LEADER
BUCKELEW PROGRAMS —San Rafael, CA
- $70,304 - $71,304 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
Regional Talent Acquisition Manager (Inland Empire) - remote
Telecare Corporation —Alameda, CA
- $116,481.18 - $143,918.56 a year
- Remote
- Microsoft Word
- 18 years or older
- Management
- Paid holidays
- Health insurance
Quick Apply
5d
Retail - Associate Boutique Manager, Boutique Management (The Village at Corte Madera)
Aritzia —Corte Madera, CA
- $35 - $39 an hour
- Full-time
- Mid-level
- Retail management
- Leadership
Client Services Manager - Security
GardaWorld Security Services U.S. —Emeryville, CA
- $85,000 a year
- Weekends as needed
- Mid-level
- Administrative experience
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply

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client experience manager jobs near san rafael, ca

Assistant Program Manager

Cornerstone Community Homes -
San Rafael, CA

Quick Apply

Job Details

Full-time
From $68,640 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Kitchen health and safety standards
Experience working with individuals with developmental disabilities
Long-term care regulations
Experience working with individuals with neurodevelopmental disorders
Individual crisis management
Abuse and neglect policy adherence
Experience working with individuals with disabilities
Experience working with individuals with cognitive disabilities
Developmental disability care assistance
Company vehicle operation
Supervising experience
Intellectual disabilities support
Direct support
Experience working with adults with disabilities
Adults with developmental disabilities
Mandated reporting laws
Emergency response procedures
Experience working with individuals with intellectual disabilities
Leadership

Full Job Description

Assistant Program Manager

The primary role of the Assistant Program Manager is to work with our developmentally disabled adult

clients in a residential setting at an advanced level of professional competence. In addition, the

Assistant Program Manager oversees the efficient operation of the facility, including prioritizing and

assigning duties to direct support staff on the weekend and in the Program Manager’s absence. The

Assistant Program Manager is expected to set a positive example for direct support staff by adhering to

Cornerstone policies and procedures, government regulations, and quality of care standards.

Responsibilities

Under the direction of the facility’s Program Manager, the Assistant Program Manager is

responsible for the following:

 Weekend supervision of the direct support staff, including responding to calls and arranging for

staff coverage in the event of an absence and resolving other problems as they arise during

regular working hours.

 Carrying out each resident’s Individualized Service Plan (ISP). The ISP includes behavioral

and skill development programs for each resident. The Assistant Program Manager assumes a

leadership role with other direct support staff members by modeling appropriate interactions

with the residents.

 Assisting residents with self-help skills such as personal hygiene, dressing, grooming, and

toileting, and in training residents in the activities of daily living such as bed-making, meal

preparation, and housekeeping.

 Ensuring the good appearance of residents (i.e., clean and appropriate clothing and shoes, good

hygiene) at day programs or other community activities.

 Preparation of appropriate and nutritious meals for the residents and following proper food

handling and storage procedures.

 General daily housekeeping duties, as required to maintain the good appearance and

cleanliness of the facility, both inside and out. These duties include but are not limited to

laundry, vacuuming, sweeping (including decks, patios, and outdoor living areas), mopping,

disinfecting bathroom and kitchen surfaces, and periodic deep cleaning. On the weekend

and in the absence of the Program Manager, the Assistant Program Manager supervises the

housekeeping duties of other direct support staff.

 Reporting health and safety concerns to the Program Manager as well as the need for

facility repairs and maintenance.

 Assisting residents, documenting medication administration per established procedure, and

checking staff recordkeeping. The Assistant Program may be responsible for picking up

medications from the Cornerstone administrative office and for transporting residents to

doctors’ appointments, as needed.

 Recording and maintaining various logs and reports, including resident behavior and task

analysis data sheets, seizure, and special incident reports. The Assistant Program Manager is

responsible for providing supervision and training to less experienced direct support staff to

complete the required paperwork and ensure that the required forms are fully stocked.

 Providing on-the-job training to direct support staff members on the weekends and as

directed by the Program Manager.

 Maintaining ongoing communications with resident families and day program personnel and

visiting the day programs as requested by the Program Manager. The Assistant Program

Manager should be familiar with the residents' day programs.

Supervision

The Program Manager is the direct supervisor of the Assistant Program Manager.

Job Requirements

 Must be able to work both Saturday and Sunday to provide weekend supervision.

 Attendance at monthly clinical and staff meetings.

 Attendance at in-service training. Must meet Regional Center and Licensing training

requirements – 12 hours per year for Adult Residential Facilities.

 Working knowledge of Title 17 Regional Center and Title 22 Community Care Licensing

regulations. As a mandated abuse reporter, the Assistant Program Manager must have the

ability to recognize the obvious and suspected signs of abuse and is responsible for

understanding and following abuse reporting policies and procedures.

 Ability to respond during emergencies or crises.

Qualifications

 Prerequisites: Must be at least age 21 and comply with Community Care

Licensing personnel requirements: have a criminal record clearance,

evidence of good health (physical), and a negative TB test.

 Minimum of three years of direct support experience in

residential programs for the developmentally disabled.

Staff supervision experience is a plus.

 Direct Support Professional (DSP) – Year 1 and Year 2 certification.

 Successful Completing the following Cornerstone training: General

Orientation, First Aid, In-Home Orientation, Basic Care, Medication,

and Crisis Intervention.

 Good written and verbal communication skills.

 In addition, a clean driving record, with insurance

company approval to operate Cornerstone vehicles, is required.

Job Type: Full-time

Pay: From $68,640.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Ability to Relocate:

San Rafael, CA 94903: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in san rafael, ca

Assistant Program Manager

Office Manager

Home Care Scheduler/Staffing Manager

House Manager

Valet Account Manager - San Francisco, CA

Operations Manager

Agent Experience Manager

Call Center Manager

Assistant Leader, Customer Experience

Manager, Client Relationship Management

Store Manager, Full-Time - Corte Madera

General Manager

Household Manager

Supported Living Services (SLS) Manager

Team Lead

Assistant Store Manager

TEAM LEADER

Regional Talent Acquisition Manager (Inland Empire) - remote

Retail - Associate Boutique Manager, Boutique Management (The Village at Corte Madera)

Client Services Manager - Security

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