Top 1376 Client representative Jobs in Santa Clara, Ca

Patient Access Representative Lead
Stanford Health Care —Palo Alto, CA
- $36.66 - $41.30 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Lead Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $24 - $28 an hour
- Overnight shift
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Shelter Program Manager - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $70,304 - $75,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $24 - $26 an hour
- Overnight shift
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Relief Residential Counselor - SNS & THPP/NMD
BILL WILSON CENTER —Santa Clara, CA
- $27 an hour
- Seasonal
- Background check
- CPR Certification
- Current TB test
- Paid holidays
- Health insurance
Home Health Sales Representative
Lorian Health —San Jose, CA
- $85,000 - $120,000 a year
- Full-time
- Microsoft Word
- Sales
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Relief Residential Counselor - Interim Housing
BILL WILSON CENTER —San Jose, CA
- $25 - $27 an hour
- Weekends as needed
- Background check
- Current TB test
- Addiction Medicine
- Paid holidays
- Health insurance
Clinical Supervisor
Horizon Services, Inc. —San Mateo, CA
- $85,000 - $98,000 a year
- Full-time
- Spanish
- CPR Certification
- Clean driving record
- Continuing education credits
- Paid holidays
Quick Apply
Program Manager
Horizon Services, Inc. —San Jose, CA
- $90,000 - $95,000 a year
- Full-time
- Bilingual
- CPR Certification
- Clean driving record
- Continuing education credits
- Paid holidays
Quick Apply
10d
Case Manager - FYI
BILL WILSON CENTER —San Jose, CA
- $25 - $27 an hour
- Full-time
- Background check
- CPR Certification
- Current TB test
- Paid holidays
- Health insurance
Senior Veterinary Assistant
Central Veterinary Hospital - Fremont —Fremont, CA
- $25 - $28 an hour
- Full-time
- Mid-level
- Operating room
- 4 years
- Health insurance
- 401(k)
Quick Apply
Parent Advocate (PEP)
A Better Way Inc —Hayward, CA
- $23 - $27 an hour
- Overtime
- Background check
- Current TB test
- Computer literacy
- Paid holidays
Quick Apply
Financial Representative
Northwestern Mutual —Campbell, CA
- $125,000 - $270,000 a year
- Full-time
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry Level Sales Representative
Northern Mark Communications —San Jose, CA
- $4,000 - $6,500 a month
- Full-time
- Office
- In-person
- Communication skills
Quick Apply
8d
Customer Service Representative (Bilingual)
KZ Kitchen Cabinet & Stone Inc. —San Jose, CA
- $22 - $25 an hour
- 8 hour shift
- Bilingual
- Microsoft Word
- 18 years or older
- Health insurance
- Dental insurance
Quick Apply
Parent Partner (FFE)
A Better Way Inc —Hayward, CA
- $23 - $27 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
Quick Apply
AT&T Representative (Bilingual)
Rise Advisory —Santa Clara, CA
- $800 - $1,400 a week
- Full-time
- Spanish
- English
- In-person
- Opportunities for advancement
Quick Apply
5d
Manufactured Housing Community Manager
Confidential —San Mateo, CA
- $80,000 - $116,000 a year
- Full-time
- CRM software
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative, Trade Shows & Expos
WEM —Pleasanton, CA
- $75,500 - $84,000 a year
- Full-time
- Sales
- Customer service
- English
- 401(k)
- Paid time off
Quick Apply
9d
Client Account Representative
Confidential —Cupertino, CA
- $900 - $1,400 a week
- Full-time
- Presentation skills
- In-person
- Leadership
- Employee discount
- Opportunities for advancement
Quick Apply
12d

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Patient Access Representative Lead

Stanford Health Care -
Palo Alto, CA

Apply Now

Job Details

Full-time
$36.66 - $41.30 an hour

Qualifications

Microsoft Word
Microsoft Excel
Medicare
Presentation software
Managed care
Writing skills
Health insurance policy knowledge
Workers' compensation insurance knowledge
Credit card payment processing
High school diploma or GED
Epic
Healthcare reimbursement methods
Medical terminology

Full Job Description

1.0 FTE Full time Rotating - 08 Hour R2656966 Onsite 108560004 Rev Cycle Admitting PAS Finance & Revenue Cycle PALO ALTO, 900 Blake Wilbur Dr, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Rotating - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Patient Access Services job is responsible for completing patient admissions/registration functions. Identifies patients' insurance coverage or existing financial resources to pay for medical care and services. Handles routine and complex customer service inquiries and concerns with immediate escalation to a manager as necessary.

Processes necessary admission/registration paperwork and obtains necessary documents for billing and compliance requirements. The PAR Lead position is intended as an expert-level position for individuals with a diverse background and is a subject matter expert in patient admitting/registration. This position requires an advanced working knowledge of reimbursement requirements of healthcare payers to include understanding in: insurance benefits, worker's compensation, commercial/government payors. It is expected that individuals in this level will sustain the necessary job skills, leadership skills, knowledge, and other qualifications through on-the-job and/or formal training to adhere to the requirements of the Lead Patient Access Services Representative role.

Locations
Stanford Health Care

What you will do

Assures secure handling and accurate recording of payments collected at the point-of-service delivery.
Applies customer service and health care coverage experience to assist a broad range of clients, patients and families as it relates to admitting/registration activities.
Role models and upholds PAS standards at all times and provides constructive feedback to peers as necessary.
In addition to handling routine/simple patient escalations and perform service recovery, a lead assists with complex patient admitting/registration, service escalations.
Ability to troubleshoot/escalate complex registration workflows.
Expert in all Patient Access Services registration workflows.
Leads projects of moderate/advanced scope.
Leads team meetings, and mentors’ peers of all levels.
Acts as a liaison between leadership and staff as necessary.
Full understanding and ability to speak to departmental goals/metrics, key performance indicators, and other strategic initiatives.
Draft and reports key performance indicators and other PAS metrics.
Assists the department with system testing for validation of end user functionality of various applications.
Performs quality reviews and can provide feedback to staff and manager as appropriate.
Provide assistance with reviewing the monthly staffing schedule.
Provides assistance with day to day operation coverage needs. Flexibility with covering any areas of operation as necessary.
A role model of patient centric care.
Takes an active, lead role in Patient Access Services initiatives related to; employee engagement, patient centric customer service, information technology enhancements, and revenue cycle functions.
The specific job duties will be comprised of a combination of responsibilities from among the various areas of PAS operations including:
On-site, Off-site, Financial Counseling and Emergency Department Registration.
Consistently demonstrates leadership qualities throughout their career within PAS.
Demonstrates trustworthiness, accountability and sound decision making.
Coordinates patient care with multiple clinical partners within and outside of Stanford Healthcare.
Greets patients and begins the registration process. Maintains professional communication with various PAS staff, medical center staff, physicians, guests, and patients regarding the admitting/registration services rendered at Stanford Medical Center. Communication may consist of telephone correspondence, email, or in person contact.
Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.
Provides excellent customer service to all individuals with whom the employee has contact.
The specific job duties will be comprised of a combination of responsibilities for all areas of Patient Access Service operations.

Education Qualifications

High school diploma or GED equivalent.

Experience Qualifications

Five (5) years of progressively responsible and directly related work experience.

Required Knowledge, Skills and Abilities

Language:
Bilingual preferred (English and Spanish).
Technology & Applications:
Demonstrates proficiency as applicable with Epic, insurance websites, POS payment systems, web-based screening tools.
Knowledge and understanding of Microsoft applications (Word, Excel, PowerPoint).
Industry Knowledge:
Strong knowledge of medical terminology, eligibility and enrollment requirements for Medicare, Medi-Cal, Workers’ Comp, Managed Care (HMO, PPO, POS, etc.), Children's Health Programs (CCS, GHPP, Healthy Families, etc.).
Skills/Abilities:
Experience resolving patient registration issues.
Prior experience speaking and writing effectively to patients and staff at all levels of the organization.
Must be able to function in a dynamic environment with excellent critical thinking skills and possess the ability to appropriately handle complexity and stress within the changing needs of the patients, families and the health system.
Ability to multi-task with attention to detail.
Ability to complete work efficiently and problem solve independently.
Ability to work well in a team environment.

Licenses and Certifications

None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $36.66 - $41.30 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Apply Now

Refine Your Search

client representative jobs in santa clara, ca

Patient Access Representative Lead

Lead Residential Counselor - Family Shelter Services

Shelter Program Manager - Family Shelter Services

Residential Counselor - Family Shelter Services

Relief Residential Counselor - SNS & THPP/NMD

Home Health Sales Representative

Relief Residential Counselor - Interim Housing

Clinical Supervisor

Program Manager

Case Manager - FYI

Senior Veterinary Assistant

Parent Advocate (PEP)

Financial Representative

Entry Level Sales Representative

Customer Service Representative (Bilingual)

Parent Partner (FFE)

AT&T Representative (Bilingual)

Manufactured Housing Community Manager

Inside Sales Representative, Trade Shows & Expos

Client Account Representative

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