Top 451 Service administrator Jobs in Santa Clara, Ca

Front Office Manager
Delta Hotel Santa Clara - Silicon Valley —Santa Clara, CA
- $87,000 - $91,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Cleared Linux Administrator
Kaztronix —Sunnyvale, CA
- $40 - $80 an hour
- 8 hour shift
- Azure
- Management
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Medical Billing Administrative Assistant
LGTC Group —San Jose, CA
- $25 - $30 an hour
- Full-time
- Medical office experience
- Public speaking
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
7d
Network and Systems Administrator
Aqua Metrology Systems —Sunnyvale, CA
- $80,000 - $100,000 a year
- Urgently hiring
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Bilingual Administrative Assistant (Full-time)
Knocknok Technologies Inc. —Los Altos, CA
- $25 - $30 an hour
- Full-time
- Hybrid work
- English
- Research
- Business development
Quick Apply
Loss Prevention Administrator
Lusamerica Foods, Inc. —Morgan Hill, CA
- From $18 an hour
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Bilingual Administrative Assistant (Part-time)
Knocknok Inc. —Los Altos, CA
- $25 - $30 an hour
- Part-time
- Hybrid work
- English
- Research
- Business development
Quick Apply
5d
Preschool Administrative Assistant (中英雙語)
Sunny Child Care —San Jose, CA
- $22 - $28 an hour
- Full-time
- Classroom
- Google Workspace
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
7h
Nursing Home Administrator
LCS —Cupertino, CA
- $160,000 - $190,000 a year
- Full-time
- Background check
- Skilled nursing facility
- Nursing home
- Paid parental leave
- Health insurance
Regional Business Office Manager (BOM)
Confidential —San Jose, CA
- $90,000 - $100,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Construction Administrator & Operations Coordinator
Golden Wave Electric LLC —San Carlos, CA
- From $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Paid time off
Quick Apply
1d
Tax Manager - Family Office
Everforth, Cybercoders —San Jose, CA
- $125,000 - $185,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- CPA
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Bilingual Administrative Assistant (Mandarin/English) - AI Trainer
DataAnnotation —Sunnyvale, CA
- From $25 an hour
- Part-time
- Remote
- Writing skills
- English
- Research
Quick Apply
Office Administrator/Coder Router
G B GROUP INC —Morgan Hill, CA
- Spanish
- Writing skills
- English
Quick Apply
Summit Tutoring Center Part-Time Lobby Staff/Administrative Assistant
Summit Tutoring Center —Pleasanton, CA
- From $19 an hour
- Part-time
- Background check
- English
- Office
- Flexible schedule
Quick Apply
Dental Office Manager
NorCal Dental Group —Fremont, CA
- $25 - $30 an hour
- Full-time
- Dental office
- Mid-level
- Presentation skills
Quick Apply
Bilingual Administrative Assistant(English/Mandarin)
Woxforce —Fremont, CA
- $23 - $25 an hour
- Full-time
- Google Workspace
- Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Bilingual Administrative Assistant (Mandarin/English) - AI Trainer
DataAnnotation —San Mateo, CA
- From $25 an hour
- Part-time
- Remote
- Writing skills
- English
- Research
Quick Apply
E-commerce Office Manager - Motorcycle Parts
4into1, Inc —Hayward, CA
- $80,000 - $100,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Administrative Assistant
Haidilao Hot Pot —Cupertino, CA
- $23 - $27 an hour
- Full-time
- Spanish
- No education required
- English
- Health insurance
- 401(k) matching
Quick Apply

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Front Office Manager

Delta Hotel Santa Clara - Silicon Valley -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$87,000 - $91,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Microsoft Excel
Managing inventory control systems
Managing teams in a customer support role
Team leadership
Coaching
Pricing analysis experience within hospitality industry
Revenue management
Managing hospitality teams
Frontline customer support management
Analysis skills
Property management systems (PMS)
Front desk
Yield management
Leadership
Hospitality management
Hotel management

Full Job Description

Job Summary

The Front Office Manager is responsible for leading the daily operations of the Front Office, ensuring exceptional guest experience while maintaining the highest standards of hospitality, operational excellence, and financial performance. This position oversees Front Desk, Guest Services, Reservations and related operations, ensuring compliance with brand standards, company policies, and service expectations.

This position will report directly to the Hotel Manager and General Manager

Job Duties and Responsibilities

Guest Experience & Daily Operations

Lead daily Front Office and Guest Services operations, including check-in/check-out, room assignments, and guest recovery, to ensure exceptional guest experiences.
Monitor guest satisfaction scores and feedback; identify trends and implement improvements to enhance the guest experience.
Conduct daily pre-shift meetings to communicate operational priorities and ensure alignment across hotel departments.
Oversee Lost & Found procedures to ensure timely and accurate return of guest belongings.

Team Leadership & Development

Provide leadership, coaching, and direction to Front Desk associates, fostering teamwork and accountability.
Recruit, interview, train, and develop Front Office associates on brand standards, service expectations, systems, and procedures.
Deliver ongoing coaching, performance feedback, recognition, and corrective action as needed to maintain service excellence.
Create staffing schedules based on occupancy levels, business demands, and operational needs, ensuring proper coverage.

Revenue & Financial Management

Oversee reservation systems, room inventory, rate management, and daily pricing strategies to maximize occupancy and revenue.
Partner with Revenue Management and hotel leadership to monitor RevPAR performance, occupancy trends, and financial results.
Ensure accurate handling of room inventory, reservations, billing, and front office financial reporting.
Review timekeeping records and approve payroll information to ensure accuracy and associate satisfaction.

Administration & Compliance

Maintain compliance with hotel policies, safety standards, and brand operating procedures.
Identify operational challenges, develop solutions, and implement processes to improve efficiency and guest satisfaction.
Maintain proper controls of Front Office supplies, equipment, keys, and guest service materials.
Communicate effectively with guests, associates, department leaders, and executives to support successful daily operations.
Support hotel initiatives, brand programs, and other operational responsibilities as assigned.

Qualifications

Front Office leadership experience is required. Candidates without hotel Front Office management experience will not be considered.
High school diploma or GED with a minimum of 3 years of experience in guest services management within a hotel or related hospitality environment; OR a two-year degree in Hotel and Restaurant Management, Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in guest services management within a hotel or related professional area.
Minimum of 2 years of experience supervising a team in a hospitality or customer service setting preferred.
Bilingual English/Spanish preferred.
Experience with Lightspeed PMS, MARSHA, GXP, MGS, and MICROS preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills in person, by phone, in writing, electronically, or by email.
Proven ability to lead, coach, and develop associates while maintaining high levels of guest satisfaction.

Physical Demands

Stand and walk for extended periods throughout the shift.
Occasionally lift, carry, push, or pull items weighing up to 50 pounds.
Bend, reach, stoop, kneel, and use repetitive hand movements.
Work in a fast-paced environment while maintaining professionalism and attention to detail.
Respond quickly to guest and operational needs throughout the property.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs

What We Offer

Comprehensive benefits package, including Medical, Dental, and Vision insurance program.
401(k) participation with a company matching program.
Discounted travel benefits at exclusive rates.
Comprehensive time-off package, including vacation pay, sick pay, and holidays.
Complimentary employee meals.
And much more!

Job Type: Full-time

Pay: $87,000.00 - $91,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Inventory Balancing at a Hotel: 2 years (Required)
Hotel Daily Room Inventory Management : 2 years (Required)
Hotel Daily Pricing Process: 2 years (Required)
Lightspeed PMS: 2 years (Required)
Marriott Front Office at a Hotel: 2 years (Required)
Hotel Revenue management: 2 years (Required)

Location:

Santa Clara, CA 95054 (Required)

Ability to Commute:

Santa Clara, CA 95054 (Required)

Ability to Relocate:

Santa Clara, CA 95054: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service administrator jobs in santa clara, ca

Front Office Manager

Cleared Linux Administrator

Medical Billing Administrative Assistant

Network and Systems Administrator

Bilingual Administrative Assistant (Full-time)

Loss Prevention Administrator

Bilingual Administrative Assistant (Part-time)

Preschool Administrative Assistant (中英雙語)

Nursing Home Administrator

Regional Business Office Manager (BOM)

Construction Administrator & Operations Coordinator

Tax Manager - Family Office

Bilingual Administrative Assistant (Mandarin/English) - AI Trainer

Office Administrator/Coder Router

Summit Tutoring Center Part-Time Lobby Staff/Administrative Assistant

Dental Office Manager

Bilingual Administrative Assistant(English/Mandarin)

Bilingual Administrative Assistant (Mandarin/English) - AI Trainer

E-commerce Office Manager - Motorcycle Parts

Administrative Assistant

I want to receive the latest job alert for service administrator in santa clara, ca

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