Top 471 Service manager Jobs in Santa Clara, Ca

Service Delivery Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions
Valet Living LLC —San Jose, CA
- $70,500 - $75,000 a year
- Online Application
- Spanish
- Construction site
- English
- Health savings account
- AD&D insurance
Quick Apply
7d
Shelter Program Manager - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $70,304 - $75,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Assistant Manager Supported Living Services
Greater Opportunities —San Jose, CA
- $26.50 - $28.00 an hour
- Weekends as needed
- Background check
- CPR Certification
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
EVS Manager - 2nd Shift
Xanitos Inc —Santa Clara, CA
- $85,000 - $90,000 a year
- Hospital
- Inventory management
- Customer service
- Wellness program
- Paid jury duty
Quick Apply
Northern California Assistant Maintenance Manager
Shea Apartment Communities —San Jose, CA
- $30.23 - $37.79 an hour
- Full-time
- Carpentry
- Computer literacy
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
Manager, Facilities Services
NVIDIA —Santa Clara, CA
- $148,000 - $235,750 a year
- Weekends as needed
- Customer service
- 5 years
- Office
Manager, Workplace Planning – Real Estate Site Services
NVIDIA —Santa Clara, CA
- $120,000 - $201,250 a year
- Full-time
- Customer service
- Office
- Presentation skills
Restaurant Manager - JOEY Valley Fair
JOEY Restaurants —Santa Clara, CA
- $70,304 - $80,000 a year
- Email
- Sales
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Senior Manager, Customer Care– Global Services
NVIDIA —Santa Clara, CA
- $184,000 - $299,000 a year
- Full-time
- Analysis skills
- Travel
- Computer networking
9d
Principal Services Program Manager
NVIDIA —Santa Clara, CA
- $240,000 - $379,500 a year
- Full-time
- Bachelor of Science
- Maintenance
- 11+ years
Manager, Field Service
Rivian —Sunnyvale, CA
- Full-time
- Clean driving record
- Schematics
- Writing skills
Quick Apply
Manager, Strategic Sourcing - Marketing, Events, Professional Services
NVIDIA —Santa Clara, CA
- $168,000 - $270,250 a year
- Full-time
- Marketing
- Project management
- Bachelor's degree
Asset Manager - Data Center Infrastructure Services
TikTok —San Jose, CA
- $115,200 - $220,400 a year
- Data analysis skills
- Mid-level
- Analysis skills
- Paid parental leave
- Paid holidays
Guest Service Supervisor - Santa Clara
Wag Hotels, Inc. —Santa Clara, CA
- $22.75 - $25.25 an hour
- 8 hour shift
- Inventory management
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Lead Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $24 - $28 an hour
- Overnight shift
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Lead Field Service Technician (Fremont)
The New IEM, Llc —Fremont, CA
- Military
- Office
- Ability to lift 50 pounds
Bilingual Case Manager (RC3)
Episcopal Community Services —Redwood City, CA
- $31.92 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Current TB test
- 403(b) matching
- AD&D insurance
Quick Apply
Clinical Services Manager I – Nursing for Perioperative Services (Open and Promotional)
County of San Mateo —San Mateo, CA
- $178,776 - $223,496 a year
- Full-time
- Nursing
- Surgery
- Psychiatry
- Retirement plan
Plumbing Service Manager
Jazz Home Service —Pleasanton, CA
- $140,000 - $150,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Health savings account
Quick Apply
Surgical Services Manager (RN), Community Hospital
Fulton Recruiting —California
- $132,100 - $174,700 a year
- 8 hour shift
- Surgery
- RN License
- PALS Certification
- Health insurance
- Dental insurance
Quick Apply

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Service Delivery Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions

Valet Living LLC -
San Jose, CA

Quick Apply

Job Details

Full-time
$70,500 - $75,000 a year
7 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount
Referral program
Pet insurance

Qualifications

Spanish
Outdoor work
English
High school diploma or GED
Driver's License
Driving

Full Job Description

Own Service Delivery. Drive Results. Grow Your Career.

We’re looking for a Bilingual Service Delivery Manager (SDM) who takes pride in execution, ownership, and delivering outstanding service. In this role, you’ll be responsible for the day-to-day delivery of Make Ready and Repair & Maintenance services across a designated portfolio of apartment communities.

You’ll oversee field operations, manage independent contractors, ensure quality and safety standards are met, and serve as a key point of contact for clients when it comes to service delivery. If you thrive in the field, enjoy solving problems in real time, and know how to keep people, schedules, and quality aligned, this is a role where you can make a real impact.

Compensation & Work Environment Details

Pay Range: $70,500 - $75,000
Bonus: 10% annual target bonus (paid quarterly)
Schedule: Full-time
Work Environment: Field-based role with daily onsite presence
Travel: Required within assigned territory

What You’ll Do

Daily Service Delivery & Site Management

Oversee daily Make Ready, Repair & Maintenance, and select construction services across assigned apartment communities.
Ensure work is completed on time, meets quality standards, and aligns with client expectations.
Build and manage daily schedules using the designated work order management system.
Source, select, and dispatch qualified independent contractors to meet service demand.
Conduct daily site visits to confirm job status, quality, and compliance.
Maintain consistent communication with clients and contractors regarding job details and progress.
Ensure contractors close work orders through the mobile app with required completion photos.
Close out completed work orders to support timely contractor payment and accurate client billing.
Coordinate follow-up repairs, touch-ups, and return visits as needed.
Manage service issues and escalations, partnering with leadership when required.
Achieve key service delivery KPIs such as go-back rates, work order turnaround, contractor app usage, and client retention.

Safety & Quality Assurance

Enforce safety standards and protocols across all job sites.
Identify and address unsafe conditions; escalate unresolved safety concerns promptly.
Ensure incident reporting is completed accurately and on time.
Monitor performance metrics and implement corrective actions to maintain service quality.
Recommend process improvements that enhance efficiency, consistency, and customer satisfaction.

Independent Contractor Management

Proactively recruit, evaluate, and onboard qualified independent contractors.
Clearly communicate client requirements, job scope, and performance expectations.
Anticipate contractor capacity needs and address shortages before they impact service.
Support contractor onboarding and compliance processes as needed.

Client & Property Relationships

Support new community launches by conducting property walks with Maintenance Directors and Client Success Managers.
Align on job scope, service standards, pricing, and change order processes.
Serve as the primary point of contact for service-related questions and escalations.
Build strong, trust-based relationships with onsite property teams.
Educate clients and property staff on MultiPro service offerings to drive adoption and satisfaction.

Team Support & Collaboration

Provide guidance and support to less experienced Service Delivery Managers.
Partner with Client Success Managers to resolve daily operational challenges.
Collaborate with internal teams including Finance, HR, Marketing, Operations, and IT to support branch goals.

Continuous Improvement & General Responsibilities

Communicate escalated risks or service concerns to leadership in a timely manner.
Identify opportunities to improve service delivery and operational processes.
Take on additional responsibilities as needed, demonstrating flexibility and ownership.

What We’re Looking For

Service Operations Experience: 5+ years managing services in a high-volume, transactional service environment.
Field Leadership: Proven experience directing independent contractors and managing onsite service delivery.
Language Skills: Bilingual (English/Spanish) required.
Customer-Focused: Strong commitment to service excellence and client satisfaction.
Organized & Analytical: Able to manage multiple priorities, analyze issues, and implement solutions.
Relationship Builder: Comfortable working directly with onsite decision-makers and field partners.
Problem-Solver: Calm under pressure and adaptable to changing priorities.
Tech-Savvy: Experience with CRM and work order management platforms; Salesforce preferred.
Subcontractor Recruiting: Experience sourcing and onboarding service contractors.
Education: High school diploma or GED required; associate degree or higher preferred.

Physical & Job Requirements

Ability to travel within the assigned territory using a personal vehicle.
Ability to walk properties, including stairs and large outdoor areas.
Comfortable working outdoors in varying weather conditions.
Valid driver’s license.
Flexibility to work irregular hours based on business needs.

Why You’ll Love Working with Us:

Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it.

Comprehensive Benefits:

Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
Flexible Time Off: No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays.
Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted.

If you’re ready to lead from the front, take ownership of outcomes, and grow your career in field operations, apply today.

Are you a current Valet Living employee? If so, click here to apply.

MultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Quick Apply

Refine Your Search

service manager jobs in santa clara, ca

Service Delivery Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions

Shelter Program Manager - Family Shelter Services

Assistant Manager Supported Living Services

EVS Manager - 2nd Shift

Northern California Assistant Maintenance Manager

Manager, Facilities Services

Manager, Workplace Planning – Real Estate Site Services

Restaurant Manager - JOEY Valley Fair

Senior Manager, Customer Care– Global Services

Principal Services Program Manager

Manager, Field Service

Manager, Strategic Sourcing - Marketing, Events, Professional Services

Asset Manager - Data Center Infrastructure Services

Guest Service Supervisor - Santa Clara

Lead Residential Counselor - Family Shelter Services

Lead Field Service Technician (Fremont)

Bilingual Case Manager (RC3)

Clinical Services Manager I – Nursing for Perioperative Services (Open and Promotional)

Plumbing Service Manager

Surgical Services Manager (RN), Community Hospital

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