Top 5898 Performance manager Jobs in Schaumburg, Il

Account Manager II
Paylocity —Schaumburg, IL
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
5d
IT Manager
Rydin Decal —Streamwood, IL
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Inventory management
- Profit sharing
- Paid holidays
Quick Apply
Inside Sales Account Manager
rf IDEAS, Inc. —Schaumburg, IL
- $63,900 a year
- Extended hours
- Hybrid work
- Spanish
- Computer science
- Computer Science
- Wellness program
- Health savings account
Quick Apply
Kitchen Manager
Miller's Ale House —Schaumburg, IL
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Bar
- Management
- Health savings account
- AD&D insurance
Quick Apply
Assistant General Manager - Schaumburg
Tricoci Salon | Spa —Schaumburg, IL
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Recruiting
- Commuter assistance
- Health savings account
Quick Apply
11d
Store Manager - Woodfield
Dr. Martens —Schaumburg, IL
- $61,000 - $71,000 a year
- Weekends as needed
- Writing skills
- Merchandising
- Mid-level
- Flexible spending account
- Paid time off
Quick Apply
Automotive Collision Production Manager
TG Wheeling LLC —Wheeling, IL
- $60,000 - $75,000 a year
- Online Application
- Background check
- Customer service
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Trucking Safety Manager
Resfuta LLC DBA Vertex Freight —Aurora, IL
- $50,776.01 - $61,149.61 a year
- Full-time
- Mid-level
- In-person
Quick Apply
Relief RN Manager – PTO/FMLA Coverage
VITAS Healthcare —Lombard, IL
- $0.70 per mile
- Full-time
- RN License
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Disability insurance
Quick Apply
AVP-Deputy AML Manager
International Bank of Chicago —Bellwood, IL
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
RN Care Manager – Independent Senior Living, Weekdays 9 AM–3 PM
Custom Home Care —Lincolnwood, IL
- $32 - $40 an hour
- Part-time
- Background check
- Nursing
- RN License
- Mileage reimbursement
- Health insurance
Quick Apply
9d
Registered Nurse Supervisor
Confidential —Arlington Heights, IL
- $35 - $50 an hour
- Overnight shift
- Background check
- Skilled nursing facility
- RN License
- 403(b) matching
- AD&D insurance
Quick Apply
Assistant Sales Manager
Windy City Harley Davidson —Libertyville, IL
- $55,000 - $75,000 a year
- Full-time
- Dealership
- Inventory management
- Merchandising
- Health savings account
- Health insurance
Quick Apply
Experienced Service Manager - New Car Dealership
Confidential —Woodridge, IL
- $65,000 - $120,000 a year
- Full-time
- Mechanic experience
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Parts Manager - Acura of Highland Park
Murgado Automotive Group —Highland Park, IL
- $55,000 - $80,000 a year
- Full-time
- Dealership
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
RN Patient Care Manager
VITAS Healthcare —Chicago, IL
- $95,000 - $110,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Mileage reimbursement
- Disability insurance
Quick Apply
Design Leader/Sales Manager - Skokie, IL
Ethan Allen Global, Inc. —Skokie, IL
- $60,000 - $70,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Property Manager
Confidential —Clarendon Hills, IL
- $25 - $28 an hour
- Part-time
- Mid-level
- 3 years
- Real Estate License
Quick Apply
Experienced Automotive Parts Manager
Napleton's Schaumburg Mazda —Schaumburg, IL
- From $75,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Digital Marketing Manager
Mabbly —Chicago, IL
- $100,000 - $135,000 a year
- Full-time
- Hybrid work
- 6 years
- Research
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
3d

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performance manager jobs near schaumburg, il

Account Manager II

Paylocity -
Schaumburg, IL

Apply Now

Job Details

Full-time
$25 - $29 an hour
5 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

performance manager jobs in schaumburg, il

Account Manager II

IT Manager

Inside Sales Account Manager

Kitchen Manager

Assistant General Manager - Schaumburg

Store Manager - Woodfield

Automotive Collision Production Manager

Trucking Safety Manager

Relief RN Manager – PTO/FMLA Coverage

AVP-Deputy AML Manager

RN Care Manager – Independent Senior Living, Weekdays 9 AM–3 PM

Registered Nurse Supervisor

Assistant Sales Manager

Experienced Service Manager - New Car Dealership

Parts Manager - Acura of Highland Park

RN Patient Care Manager

Design Leader/Sales Manager - Skokie, IL

Property Manager

Experienced Automotive Parts Manager

Senior Digital Marketing Manager

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