Top 903 Receptionist Jobs in Sierra Madre Ca

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist
Stafford, Shapiro, Yee & Polonsky —Arcadia, CA
- $17 - $23 an hour
- Full-time
- Background check
- Spanish
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant
PASONA N A, INC. —Los Angeles, CA
- $25 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Office
Dental Receptionist
Washington Dental Group —Whittier, CA
- $24 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- 401(k)
Quick Apply
Receptionist
Lee Law Offices, APLC —Los Angeles, CA
- $22 - $27 an hour
- Full-time
- Organizational skills
- In-person
- 1 year
- Health insurance
- Paid time off
Quick Apply
1d
Administrative Assistant/Receptionist
Gregory, Fillas, Buschauer & Kroischke, LLP —Pasadena, CA
- $24 - $28 an hour
- Full-time
- Writing skills
- Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Receptionist/Office Support
D'Veal Family and Youth Services —Pasadena, CA
- $22 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Front Office Medical Receptionist (Cardiology Float) | $21–$22/hr | Full-Time
PHS Med Jobs —Arcadia, CA
- $21 - $22 an hour
- Full-time
- Background check
- Administrative experience
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Medical Receptionist
Lakhi M Sakhrani MD a Medical Corp —San Gabriel, CA
- $20 - $25 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent
Hilton Garden Inn Arcadia —Arcadia, CA
- $18.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Receptionist / Customer Service Representative
Drybar Shops —Pasadena, CA
- From $17.50 an hour
- Part-time
- High school diploma or GED
- Front desk
- Communication skills
- Health insurance
- Dental insurance
Front Desk Receptionist/ Client Care Team Member
Village Fitness and Physical Therapy, INC. —San Marino, CA
- $20 - $24 an hour
- Part-time
- Background check
- Microsoft Excel
- Customer service
- 401(k)
- Paid time off
Quick Apply
14d
Front Desk Agent
AC Hotel Pasadena —Pasadena, CA
- $21 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Receptionist
The Joint Chiropractic —Monterey Park, CA
- $18.74 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Pasadena - Part Time Receptionist
SEV Laser Aesthetics —Pasadena, CA
- $19 - $21 an hour
- Part-time
- Inventory management
- Clinic
- Computer skills
- 401(k)
- Employee discount
Quick Apply
12d
Customer Service Representative - Reception
East Valley Community Health Center —El Monte, CA
- $22.00 - $25.98 an hour
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Receptionist - State Farm Agent Team Member
Derek Tsu - State Farm Agent —San Marino, CA
- $60,000 - $90,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Front Desk Agent
Arbor Lodging —Arcadia, CA
- $18.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Receptionist
Din Tai Fung North America —Arcadia, CA
- $21.07 - $24.75 an hour
- Full-time
- Hybrid work
- Background check
- 18 years or older
- Spanish
- Health savings account
- Health insurance
5d
PT Front Desk
Westin Pasadena —Pasadena, CA
- $21.50 an hour
- Part-time
- Military
- Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for receptionist in sierra madre ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

receptionist jobs near sierra madre ca

Administrative Assistant jobs in Los Angeles, CA

Medical Receptionist jobs in San Gabriel, CA

Receptionist jobs in Pasadena, CA

Front Desk Receptionist jobs in Monterey Park, CA

Customer Service Representative jobs in Pasadena, CA

Front Desk Agent jobs in Pasadena, CA

Receptionist jobs in San Marino, CA

Medical Receptionist jobs in Arcadia, CA

Front Desk Receptionist jobs in Arcadia, CA

Receptionist jobs in Los Angeles, CA

Dental Receptionist jobs in Whittier, CA

Administrative Assistant jobs in Pasadena, CA

Front Desk Receptionist jobs in San Marino, CA

Customer Service Representative jobs in El Monte, CA

Receptionist jobs in Arcadia, CA

Administrative Assistant jobs in Waco, TX

Administrative Assistant jobs in Salem, OR

Administrative Assistant jobs in Monterey, CA

Obgyn Medical Assistant jobs in Indiana

Veterinary Assistant jobs in Riverside, CA

Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

receptionist jobs in sierra madre ca

Patient Experience and Customer Service Training Specialist

Medical Receptionist

Administrative Assistant

Dental Receptionist

Receptionist

Administrative Assistant/Receptionist

Receptionist/Office Support

Front Office Medical Receptionist (Cardiology Float) | $21–$22/hr | Full-Time

Medical Receptionist

Front Desk Agent

Receptionist / Customer Service Representative

Front Desk Receptionist/ Client Care Team Member

Front Desk Agent

Front Desk Receptionist

Pasadena - Part Time Receptionist

Customer Service Representative - Reception

Receptionist - State Farm Agent Team Member

Front Desk Agent

Receptionist

PT Front Desk

I want to receive the latest job alert for receptionist in sierra madre ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected