Top 572 Customer service coordinator Jobs in Texas

Senior Clinical Administrative Coordinator
Optum —Dallas, TX
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- Research
- Paid training
- On-the-job training
5d
Customer Service Coordinator
Luxe5 International, Inc. —Houston, TX
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Coordinator
EnerStaff LLC —Pasadena, TX
- $30 - $35 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
Quick Apply
Service Coordinator
Enerstaff —Pasadena, TX
- $30 - $35 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
Quick Apply
Customer Service / Operations Coordinator
DALLAS PRINTING —Dallas, TX
- $23.50 an hour
- Full-time
- Customer service
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
14d
Insurance Client Service Coordinator
C1 Insurance Group —Dallas, TX
- Full-time
- Hybrid work
- Google Workspace
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
Bilingual Merchant Account & Customer Success Coordinator
Bluu.Inc —Farmers Branch, TX
- $50,000.00 - $62,782.44 a year
- Full-time
- English
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
12d
Client Care Coordinator
Mind Above Matter, LLC —Keller, TX
- Full-time
- Spanish
- Customer service
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Mandarin Field Sales Coordinator
Sysco —New Braunfels, TX
- Writing skills
- Basic math
- Research
Service Coordinator
Fiesta Homes —Odessa, TX
- $15 - $18 an hour
- 8 hour shift
- Bilingual
- Spanish
- Management
Quick Apply
Service Coordinator
The Houston Jackson Group —Dallas, TX
- $17 an hour
- Full-time
- Computer literacy
- 3 years
- QuickBooks
- Health insurance
- Dental insurance
Quick Apply
Customer Service Coordinator
Penske Truck Leasing —Corpus Christi, TX
- Monday to Friday
- ASE Certification
- Customer service
- Ability to walk for extended periods
Client Services Coordinator
CBRE —Dallas, TX
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Health insurance
Customer Support Coordinator
Camp Fire First Texas —Fort Worth, TX
- $18 - $20 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Office
- Paid holidays
- Disability insurance
Quick Apply
Billing Care Coordinator - Remote
Tia —Houston, TX
- $20 - $23 an hour
- Full-time
- Google Workspace
- HIPAA
- Research
Quick Apply
Service Coordinator
TAS Energy Inc —Houston, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
Customer Service Coordinator
1901 Consulting, LLC —Houston, TX
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
2h
Front Desk Coordinator
Katie L. Lewis, P.C. Family Law —Dallas, TX
- $50,000 a year
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
Quick Apply
Scheduling Coordinator / Customer Service
ARPCO Transport Services —Grapevine, TX
- $16 - $20 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Service Coordinator / Dispatcher
Siemens —Houston, TX
- $38,413 - $65,851 a year
- Full-time
- English
- Mid-level
- Office
10d

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Senior Clinical Administrative Coordinator

Optum -
Dallas, TX

Apply Now

Job Details

Full-time
$20 - $36 an hour
5 days ago

Benefits

Paid training
On-the-job training

Qualifications

Confidential information handling
High school diploma or GED
Typing

Full Job Description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Candidate needs to have Customer Service experience, can listen and type at the same time, preferred Healthcare benefits experience. Candidate will be taking inbound calls and making outbound calls.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer 1 - 2 weeks of paid on-the-job training. The hours during training will be 8:00 am to 5:00 pm CST, Monday - Friday. Training will be conducted virtually from your home.

Primary Responsibilities:

Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e., benefit and eligibility, billing and payments, authorizations for treatment and explanation of benefits (EOBs)
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member
Review and research incoming healthcare claims from members and providers (doctors, clinics, etc.) by navigating multiple computer systems and platforms and verifies the data/information necessary for processing (e.g., pricing, prior authorizations, applicable benefits)
Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g., claims processing policies and procedures, grievance procedures, state mandates, CMS/Medicare guidelines, benefit plan, documents/certificates)
Communicate and collaborate with members and providers to resolve issues, using clear, simple language to ensure understanding
Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age OR older
1+ years of experience in customer service
All new hires will be required to successfully complete the Customer Service training classes and proficiency of the material
Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm CST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

1+ years of experience in an office setting, call center setting or phone support role

Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer service coordinator jobs in texas

Senior Clinical Administrative Coordinator

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Insurance Client Service Coordinator

Bilingual Merchant Account & Customer Success Coordinator

Client Care Coordinator

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Customer Service Coordinator

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