Top 6420 Department manager Jobs in Township Of Monroe, Nj

Help Desk Manager
Confidential —Monmouth County, NJ
- $90,000 a year
- Full-time
- Background check
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Shipping Supervisor
Venus ET Fleur —Cranbury, NJ
- $70,000 - $80,000 a year
- Extended hours
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Retail Co-Manager
Hobby Lobby —Englishtown, NJ
- $75,000 - $78,000 a year
- Merchandising
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
Facilities Manager - Data Centers
CBRE —East Windsor, NJ
- $96,000 - $118,000 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
9d
Tax Manager / Supervisor
Confidential Co. —Red Bank, NJ
- 8 hour shift
- CPA
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Senior Manager, Regulatory Affairs (2026-8011)
CareTria —Lakewood, NJ
- $90,000 - $95,000 a year
- Full-time
- Office
- Administrative experience
- Senior level
- Paid parental leave
- Health insurance
10d
Mid-Atlantic Hockey Manager (Regional Manager, East Coast )
Play Hockey —New Jersey
- $80,000 - $90,000 a year
- Weekends as needed
- 7 years
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
RN, Weekend Supervisor
Greenwood House Home for the Jewish Aged —Ewing, NJ
- $47 an hour
- Part-time
- Skilled nursing facility
- RN License
- Mid-level
Quick Apply
Senior Multi-Site Property Manager
Confidential —Somerset County, NJ
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Apartments
- In-person
- Health insurance
- Dental insurance
Quick Apply
Property Manager
Cervelli Real Estate & Property Management —Trenton, NJ
- $60,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Senior Construction Project Manager - New Jersey Area
Easy Sell Property Solutions —Manalapan, NJ
- $120,000 - $150,000 a year
- Full-time
- Construction site
- Residential
- Contracts
- Fuel card
- Paid time off
Quick Apply
Employee Benefits Administrator Account Manager
Cosmo Insurance Agency —Lakewood, NJ
- $75,000 - $100,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager
Windmill Restaurant —Township of Brick, NJ
- $20 - $22 an hour
- Weekends as needed
- Restaurant management
- Mid-level
- Recruiting
- Paid training
- Paid time off
Quick Apply
Kubota Dealership Assistant Service Manager
Eagle Power Kubota —Pennington, NJ
- $65,000 - $70,000 a year
- Full-time
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Bakery Manager
Livoti's Old World Market —Monmouth County, NJ
- $20 - $22 an hour
- 8 hour shift
- Bilingual
- Merchandising
- Mid-level
- Paid training
- 401(k)
Quick Apply
8d
Assistant Bakery Manager
Uncle Gs Management Corp. —Tinton Falls, NJ
- $20 - $27 an hour
- Full-time
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
13d
Order Fulfillment Supervisor
Market Speed Logistics —Cranbury, NJ
- $22.50 - $24.00 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Case Manager
Family Promise —Oceanport, NJ
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Warehouse and Logistics Manager
The Spotted Whale/B. Oliver Designs —Lakewood, NJ
- From $70,000 a year
- Full-time
- Warehouse
- Recruiting
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
RN, FULL TIME 11:00PM - 7:00AM / RELIEF SUPERVISOR
Reformed Church Home —Old Bridge, NJ
- From $95,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- 403(b) matching
- Paid holidays
Quick Apply

I want to receive the latest job alert for department manager in township of monroe, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

department manager jobs near township of monroe, nj

Help Desk Manager

Confidential
Monmouth County, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

ConnectWise
Managing technical support teams
Customer communication
Network troubleshooting
Help desk support experience
Data migration
Managing teams in a customer support role
Team leadership
Technical documentation
Triage
Metrics Reporting
Windows
Incident Escalation
Printer (troubleshooting support)
Microsoft Office
Dispatching
Team development
DHCP
Team management
Team training
Dropbox
Network switching
IT support
Azure AD
Customer support ticket management
Mentoring
DNS
SharePoint
Management reporting
Customer support

Full Job Description

We are a national MSP with a strong presence in the Tri-State area and clients across the United States. We are seeking a highly experienced and technically strong Helpdesk Manager to lead our support team, oversee operations, and resolve advanced technical escalations.

This role blends leadership, technical depth, and process ownership. The Helpdesk Manager sets the tone for the entire support organization — ensuring prime customer service, proactive communication, and consistent overcommunication with clients, which are the most critical aspects of this position.

Core Technical Concept Expertise (Required)

The ideal candidate has strong conceptual and practical understanding of:

Networking fundamentals, switching, firewalls, DHCP, WiFi
Azure AD, Office 365 architecture, email migrations, DNS
Windows Server environments, RDS servers, Active Directory structure
Desktop systems, domain-based environments, printers and copiers
Ethernet cabling concepts, tracing, and basic onsite troubleshooting
Security compliance concepts, network security, email security
Data migration planning and execution
Cloud document systems (Dropbox, OneDrive, SharePoint, Egnyte)
IT support workflows, ticket triage, and escalation logic

Mandatory Requirement

ConnectWise – Must have strong proficiency with ConnectWise Manage, including ticketing workflows, escalation paths, dispatch structures, SLAs, reporting, and PSA usage.

Soft Skill Requirements

Strong documentation habits
Clear, concise communication
Ability to mentor and elevate technicians
Ability to understand why technical decisions are made, not just how to perform them

Leadership & Operational Responsibilities

Team Leadership: Manage the helpdesk team including hiring, coaching, training, and performance reviews.
Operational Oversight: Work closely with our Ticket Coordinator, who handles ticket assignment, scheduling, and dispatching, ensuring the helpdesk remains organized and efficient.
Escalation Handling: Serve as the primary escalation point for Level 2 and Level 3 technical issues.
Customer Service Excellence: Maintain top-tier customer service standards by ensuring the helpdesk proactively communicates with clients, provides consistent updates, sets expectations, and avoids silence. Overcommunication is expected.
Cross-Department Collaboration: Work hand-in-hand with the Projects Department to support project escalations, enforce consistent technical standards, and provide technical leadership across teams.
KPIs & Reporting: Monitor ConnectWise dashboards, track SLAs and KPIs, identify trends, and implement improvements.
Process & Quality Improvement: Strengthen documentation practices, ticket quality, technician workflows, and overall service delivery.
Helpdesk Metrics & Accountability: Organize, track, and present helpdesk metrics including ticket volume, response times, resolution times, SLA adherence, aging tickets, and technician performance.
Reporting: Produce weekly and monthly reports in ConnectWise outlining helpdesk performance, trends, and areas requiring attention.
Ticket Review Meetings: Lead regular ticket review meetings with technicians to ensure quality, accuracy, communication standards, and proper ticket flow. Provide coaching when patterns of issues or inefficiencies are identified.

Pay: $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

working at an MSP: 3 years (Required)
help desk support: 5 years (Required)
Help desk management: 5 years (Required)

License/Certification:

CompTIA A+, CompTIA N+, or other IT certification(s)? (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

department manager jobs in township of monroe, nj

Help Desk Manager

Shipping Supervisor

Retail Co-Manager

Facilities Manager - Data Centers

Tax Manager / Supervisor

Senior Manager, Regulatory Affairs (2026-8011)

Mid-Atlantic Hockey Manager (Regional Manager, East Coast )

RN, Weekend Supervisor

Senior Multi-Site Property Manager

Property Manager

Senior Construction Project Manager - New Jersey Area

Employee Benefits Administrator Account Manager

Restaurant Manager

Kubota Dealership Assistant Service Manager

Bakery Manager

Assistant Bakery Manager

Order Fulfillment Supervisor

Case Manager

Warehouse and Logistics Manager

RN, FULL TIME 11:00PM - 7:00AM / RELIEF SUPERVISOR

I want to receive the latest job alert for department manager in township of monroe, nj

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected