Top 436 Guest services Jobs in Traverse City, Mi

Guest Experience Associate (Front Desk / Café / Lounge)
Dexter Hotel —Elk Rapids, MI
- $20 - $24 an hour
- Temporary
- Customer service
- Ability to walk for extended periods
- Hotel
Quick Apply
Servers
Buffalo Wild Wings —Traverse City, MI
- Part-time
- Serving
- Customer service
- POS
- Employee discount
- Flexible schedule
Quick Apply
Hotel Front Desk Guest Service Agent
Blossom Hotel & Suites Traverse City —Traverse City, MI
- From $21 an hour
- Part-time
- In-person
- Entry level
- Resort
Quick Apply
10d
Host
Modern Bird —Traverse City, MI
- $14 - $17 an hour
- Part-time
- Serving
- In-person
- Restaurant
- Employee discount
Quick Apply
Barista
Weldon Coffee —Empire, MI
- $16 - $30 an hour
- Part-time
- Entry level
- Time management
- Paid training
- Employee discount
Quick Apply
Restaurant Floor Manager
The Riverside Inn —Leland, MI
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- In-person
- Café
- Health insurance
- Dental insurance
Quick Apply
6d
Luxury Residential Housekeeper
LeBear Resort —Glen Arbor, MI
- $18 - $20 an hour
- Part-time
- Residential
- Cleaning
- In-person
Quick Apply
Baker/Customer Service/Food Service
Grand Traverse Pie Company —Traverse City, MI
- $16 - $18 an hour
- Part-time
- In person
- Ability to lift 50 pounds
- Bakery
- In-person
- Health insurance
- Paid time off
Quick Apply
Lead Bartender (Noble Cafe and Lounge)
Dexter Hotel/Noble Lounge —Elk Rapids, MI
- From $16 an hour
- Weekends as needed
- Bar
- Inventory management
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Server Assistant
Fernhaus Studio —Glen Arbor, MI
- $20 - $55 an hour
- Part-time
- US work authorization
- In-person
- Restaurant
- Employee discount
- Flexible schedule
Quick Apply
Gatehouse Attendant
Statewide Security LLC —Traverse City, MI
- $18 - $20 an hour
- Temporary
- Computer literacy
- High school diploma or GED
- Driver's License
Quick Apply
Gatehouse Attendant
Statewide Security LLC —Suttons Bay, MI
- $18 - $20 an hour
- Temporary
- Computer literacy
- High school diploma or GED
- Driver's License
Quick Apply
Bartender
Dexter Hotel —Elk Rapids, MI
- From $12 an hour + tips
- Temporary
- Serving
- Bar
- Ability to walk for extended periods
- Paid training
Quick Apply
Cleaning Tech
FreshTrippin —Traverse City, MI
- $18 - $23 an hour
- Part-time
- Background check
- English
- Office
- Paid training
- Wellness program
Quick Apply
Food Runner at The Burrow TC
The Burrow TC —Traverse City, MI
- $8 an hour + tips
- Part-time
- Ability to lift 50 pounds
- 16+ years old
- In-person
- Paid time off
- Employee discount
Quick Apply
3d
Restaurant Server — $14/Hour + Tips | Dexter Hotel
Dexter Hotel —Elk Rapids, MI
- From $14 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Cash register
- Health insurance
- Dental insurance
Quick Apply
Hospitality Team Member Restaurant
Chick-fil-A —Traverse City, MI
- $19 an hour
- Part-time
- Serving
- No education required
- Sanitation
- Paid training
- Health insurance
Quick Apply
3d
PART TIME -HOST - The Omelette Shoppe Cass Street
Restaurant Partners —Traverse City, MI
- $6.25 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- 401(k) matching
Quick Apply
10d
Assistant General Manager
Great Wolf Lodge —Traverse City, MI
- Urgently hiring
- Ability to walk for extended periods
- Pass drug screening
- Criminal background check
- Wellness program
- Paid parental leave
Quick Apply
Manager
K1 Speed, Inc —Traverse City, MI
- Full-time
- Customer service
- 5 years
- Restaurant management
- Health insurance
- Dental insurance
Quick Apply

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Guest Experience Associate (Front Desk / Café / Lounge)

Dexter Hotel
Elk Rapids, MI

Quick Apply

Job Details

Temporary | Part-time | Seasonal | Full-time
$20 - $24 an hour

Qualifications

Multitasking
Customer service
Organizational skills
Hotel experience

Full Job Description

Guest Experience Associate (Front Desk / Café / Lounge)

Full Time / Part Time / Seasonal
Pay: $18/hour + tip pool participation ($20–$24/hour total estimated)

About Dexter

Dexter is a 29-room boutique hotel in Elk Rapids that brings together thoughtfully designed accommodations, a neighborhood café, and an evening lounge under one roof.

The property was conceived with a strong emphasis on craft, materiality, and a sense of place. Interiors layer custom furnishings, vintage pieces sourced locally, and objects created by regional makers to create an environment that feels collected, warm, and intentional.

At the center of the hotel is Noble Lounge, a refined but approachable gathering space offering cocktails, wine, and a thoughtfully prepared food menu for both hotel guests and the local community. During the day, the café provides espresso, coffee, and light fare—creating a welcoming rhythm from morning through evening.

Dexter was created to feel less like a traditional hotel and more like a well-lived home—where design, food, and hospitality come together naturally.

Working at Dexter

Dexter is a small, collaborative team where attention to detail and pride in craft matter. Every role directly shapes the guest experience, and team members regularly move across functions to support the overall rhythm of the property.

This role is ideal for someone who enjoys variety, takes pride in both hospitality and food & beverage service, and values being part of a highly collaborative environment.

Position Overview

This is a blended hospitality role designed for team members who enjoy working across multiple aspects of guest service.

As a Guest Experience Associate, you will serve as the primary point of contact for guests while also supporting the café and Noble Lounge. Depending on the shift, this role transitions between front desk operations, morning barista service, and evening lounge hosting.

The goal of this position is to create a seamless, thoughtful experience across every guest touchpoint—from morning coffee to evening service to overnight stay.

Schedule & Role Structure

Scheduling will vary based on operational needs and seasonality.

Typical shifts include:

Morning Shift (7:00 AM – 2:00 PM)

Barista service (coffee, espresso, light food)
Guest interaction and light front desk coverage

Afternoon / Evening Shift (2:00 PM – 10:00 PM)

Front desk operations (check-in, concierge support)
Host responsibilities for Noble Lounge (greeting, seating, managing flow)

Peak season runs May through October, with increased need for weekend and evening availability.

Compensation

Base Pay: $18.00/hour
Tip Pool Participation: Café and Noble Lounge shifts

Based on typical service volume, team members can expect an additional ~$2–$6/hour in tips during service periods.

Estimated Total Hourly Range:
$20–$24/hour (blended average including tips)

Earnings will vary based on shift mix, seasonality, and overall service volume.

Responsibilities

Guest Services (Core Responsibility)

Welcome guests and manage check-in / check-out
Anticipate guest needs and provide thoughtful, proactive service
Manage reservations and respond to guest inquiries
Provide local recommendations and concierge support
Coordinate with housekeeping regarding room readiness
Maintain organization and presentation of front desk and lobby areas

Café (Morning Barista)

Prepare coffee, espresso drinks, and light menu items
Maintain cleanliness and organization of café space
Deliver warm, efficient, and knowledgeable service

Noble Lounge (Evening Host)

Greet and seat guests
Manage flow and pacing of the lounge
Communicate with bar and kitchen teams to support service
Ensure a welcoming and well-paced guest experience

General

Maintain awareness of all guest-facing spaces (lobby, café, lounge)
Support team members across departments as needed

Qualifications

Strong hospitality mindset and positive attitude
Experience in customer service, café, or restaurant environments preferred
Comfortable working across multiple roles within a shift
Organized, reliable, and able to multitask effectively
Friendly, approachable, and professional with guests

Physical Requirements

Ability to stand and walk for extended periods
Ability to lift and carry up to 40 lbs when needed
Ability to move efficiently in a fast-paced environment
Ability to work both indoors and occasionally outdoors

Job Types: Full-time, Part-time, Seasonal

Pay: $20.00 - $24.00 per hour

Expected hours: 20.0 – 40.0 per week

Work Location: In person

Quick Apply

Refine Your Search

guest services jobs in traverse city, mi

Guest Experience Associate (Front Desk / Café / Lounge)

Servers

Hotel Front Desk Guest Service Agent

Host

Barista

Restaurant Floor Manager

Luxury Residential Housekeeper

Baker/Customer Service/Food Service

Lead Bartender (Noble Cafe and Lounge)

Server Assistant

Gatehouse Attendant

Gatehouse Attendant

Bartender

Cleaning Tech

Food Runner at The Burrow TC

Restaurant Server — $14/Hour + Tips | Dexter Hotel

Hospitality Team Member Restaurant

PART TIME -HOST - The Omelette Shoppe Cass Street

Assistant General Manager

Manager

I want to receive the latest job alert for guest services in traverse city, mi

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