Top 238 Bilingual customer service associate Jobs in Uptown Il

Customer Solutions Specialist (Hybrid-Chicago, IL)
Byline Bank. —Chicago, IL
- $21.63 - $26.92 an hour
- Full-time
- Hybrid work
- Spanish
- High school diploma or GED
- Analysis skills
Customer Service Representative
GUARANTEE TRUST LIFE INS CO —Glenview, IL
- $26 - $27 an hour
- Full-time
- Microsoft Word
- Spanish
- Office
- Profit sharing
- Health savings account
Customer Service Rep
Grane Transportation —Chicago, IL
- Bilingual
- Research
- Organizational skills
- Health insurance
- Dental insurance
Customer Advocate I- Bilingual in Spanish Required
Health Care Service Corporation —Chicago, IL
- $18.00 - $31.11 an hour
- Full-time
- Hybrid work
- Spanish
- Anatomy knowledge
- English
- Paid holidays
- Health insurance
12d
Customer Service Representative
United Auto Insurance —Chicago, IL
- Part-time
- Computer literacy
- Windows
- Computer skills
Bilingual Customer Service Coordinator (Mandarin/English)
Fast Track Express —Wood Dale, IL
- $45,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Osorio Metals Supply —Chicago, IL
- From $18 an hour
- Full-time
- Spanish
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Financial Services Representative/ Customer Service Bilingual
TNG —Lombard, IL
- $50,000 - $150,000 a year
- Part-time
- Bilingual
- Customer service
- No experience needed
- Flexible schedule
Quick Apply
Insurance Customer Service Rep ($50k to $80k first year) + up to $2500 sign-on
Schultz Insurance Group —Chicago, IL
- $50,000 - $80,000 a year
- Monday to Friday
- Spanish
- Sales
- Customer service
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative and Administrative Support
VT Services, Inc. —Wheeling, IL
- $15 - $18 an hour
- Full-time
- Bilingual
- QuickBooks
- Organizational skills
- Paid time off
Quick Apply
6d
Policy Processing Representative- Spanish Speaking
AMERICAN FREEDOM INSURANCE —Mount Prospect, IL
- $18 - $22 an hour
- Spanish
- English
- Typing
- Paid training
- Health savings account
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Carol Stream, IL
- From $19.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Entry Level Customer Service and Sales Associate
ASAP Business Resolutions —Des Plaines, IL
- $52,000 - $70,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- 401(k)
- Employee discount
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Northbrook, IL
- From $19.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
6d
Dental Hygiene Coordinator
Central Dental —Cicero, IL
- $20.23 - $24.52 an hour
- Full-time
- Spanish
- Dental office
- Customer service
- Dental insurance
- 401(k)
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Highland Park, IL
- From $19.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
6d
Assistant-Customer Service
Nova Driving School —Chicago, IL
- Email
- Google Workspace
- Computer literacy
- Office
Bilingual Outbound Enrollment Specialist
Pomelo Care —Chicago, IL
- $21.63 - $26.44 an hour
- Overtime
- Remote
- Spanish
- English
- Children
- Paid parental leave
- Health savings account
IL - Outreach Specialist I
PONOS MGMT INC —Chicago, IL
- $22 - $25 an hour
- Bilingual
- High school diploma or GED
- Communication skills
Quick Apply
Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account

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Customer Solutions Specialist (Hybrid-Chicago, IL)

Byline Bank. -
Chicago, IL

Apply Now

Job Details

Full-time
$21.63 - $26.92 an hour

Qualifications

High school diploma or GED

Full Job Description

About Byline Bank

Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.9 billion in assets and operates over 40 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing and U.S. Small Business Administration loans. Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:

U.S. News & World Report’s Best Companies to Work for in the Midwest 2024-2025, 2025-2026 and Best Companies to Work for in Finance and Insurance & Overall 2025-2026.
Newsweek’s America’s Greatest Midsize Workplaces for Women 2026
Best Companies Group’s Best Remote and Hybrid Workplaces in America 2026
Chicago Sun Times Chicago’s Best Workplaces 2024, 2025
Best Companies Group and Illinois SHRM (Society for Human Resource Management) Best Workplaces in Illinois 2024, 2025, 2026

By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

Objective of Position:

The Customer Solutions Specialist is responsible for providing a quality and efficient experience to customers. This role will help to ensure all incoming customer calls, and emails are handled accurately and in a timely efficient manner. This role will also help to maintain all duties assigned by the team lead specifically related to efficient customer service delivery.

Duties and Responsibilities:

Assist customers with general account inquiries, telephone transfers, stop payments, address changes, check orders, etc. via multiple communication channels including phone calls, e-mails, and chat features.
Guides callers through troubleshooting or navigating consumer and small business online and mobile banking, online account opening, Rapid Pay, or using Bank products and services.
Occasionally places outgoing calls to follow-up with customers and ensure issues are resolved to their satisfaction.
De-escalates situations involving dissatisfied customers, offering patient assistance and support.
Meets or exceeds call center metrics including customer experience, calls handled vs. calls missed, and occupancy.
Identifies cross-selling opportunities by assessing customer needs and explaining product features and benefits.
Evaluates customer requests for fee reversals and processes refunds within established limits.
Maintains customer confidentiality; adheres to the Bank Secrecy Act and Privacy Policy. Safeguards and secures customer information in work areas.
Ensures compliance with bank policies and procedures.
Keeps abreast of job knowledge by completing the Bank’s required online training courses and participating in other educational opportunities as available.
Reports to work in accordance with department schedule and adheres to the Paid Time Off Policy.
Help maintains in-depth understanding of all online banking products and services from an operations standpoint.
Continuously evaluates processes and procedures and suggests methods to improve the overall customer experience and operations.
All other duties as assigned.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Qualifications:

High School or equivalent education required. Associate’s degree preferred.
1+ years of Customer Service experience required, Call Center experience, preferred.
1+ years banking experience preferred.
Excellent customer service skills and the ability to work in a fast-paced environment.
Well-developed written and oral communication skills and an ability to multitask and manage time effectively.
Strong analytical, and problem-solving skills
Ability to maintain confidentiality in all aspects of the job.
Proficiency in MS Office Applications (Word and Excel), a plus.
Bilingual in Spanish a plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT: Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.

At Byline Bank, we value work-life flexibility and support a hybrid work environment for this position. This role allows for a combination of remote and in-office work, with occasional visits to the office based on business needs. Specific in-office days may vary and will be discussed during the interview process.

Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.

The hourly rate for this position is $21.63 to $26.92

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Byline Bank offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Byline Bank, you’ll find a far-reaching choice of benefits and incentives.

Additional Information:
Byline Bank is an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.

Byline Bank is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us directly at 773-475-2900, Option #2.

If applying within the US, this role is not eligible for visa sponsorship now or in the future.

Note to Recruitment Agencies and Third-Party Recruiters:
Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place. Any unsolicited submissions will be considered property of Byline Bank, and no fees will be paid for placements resulting from such submissions. We appreciate your understanding and cooperation.

Apply Now

Refine Your Search

bilingual customer service associate jobs in uptown il

Customer Solutions Specialist (Hybrid-Chicago, IL)

Customer Service Representative

Customer Service Rep

Customer Advocate I- Bilingual in Spanish Required

Customer Service Representative

Bilingual Customer Service Coordinator (Mandarin/English)

Customer Service Representative

Financial Services Representative/ Customer Service Bilingual

Insurance Customer Service Rep ($50k to $80k first year) + up to $2500 sign-on

Customer Service Representative and Administrative Support

Policy Processing Representative- Spanish Speaking

Bilingual Multi-Location Customer Service Specialist (Spanish)

Entry Level Customer Service and Sales Associate

Bilingual Multi-Location Customer Service Specialist (Spanish)

Dental Hygiene Coordinator

Bilingual Multi-Location Customer Service Specialist (Spanish)

Assistant-Customer Service

Bilingual Outbound Enrollment Specialist

IL - Outreach Specialist I

Call Center Specialist- R&W (Remote)

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