Top 929 Residence manager Jobs in Utica Ny

Member Experience Manager
GPO Federal Credit Union —New Hartford, NY
- $62,353.20 - $76,130.08 a year
- 5 years
- Mid-level
- Office
Quick Apply
1d
Construction Project Manager
Hamilton College —Clinton, NY
- $92,000 - $125,000 a year
- Full-time
- Construction site
- Mid-level
- Master's degree
Industrial Maintenance Supervisor - Oneida, NY
International Wire Group —Oneida, NY
- $64,500 - $80,000 a year
- 5 years
- Supervising experience
- Fair chance
- Paid holidays
- Disability insurance
Quick Apply
Clinical Supervisor of Behavioral Services
Upstate Caring Partners —Utica, NY
- $80,000 - $90,000 a year
- On call
- Licensed Clinical Social Worker
- Adults
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Branch Manager
MEIER SUPPLY CO INC —Utica, NY
- $70,000 - $75,000 a year
- On call
- Customer service
- Microsoft Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
LPN Supervisor
Eastern Star Home —Oriskany, NY
- $34 - $38 an hour
- Full-time
- HIPAA
- Mid-level
- Ability to lift 50 pounds
Quick Apply
14d
Procurement & Operations Manager
Zing Green Safety Products —Frankfort, NY
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
10d
Assistant Rental Manager
Miner Realty & Property Management LLC —Rome, NY
- $34,000 - $40,000 a year
- Full-time
- Background check
- Hospitality
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
3d
Property Manager
The United Group of Companies, Inc —Utica, NY
- $90,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Registered Nurse, Case Manager
Nascentia Health —Rome, NY
- $75,250.00 - $87,138.92 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
General Manager
The Commons at Turning Stone —Verona, NY
- From $70,000 a year
- 8 hour shift
- Management
- Inventory control
- Customer service
- Health insurance
- Employee discount
Quick Apply
Stabilization Center Licensed Supervisor Per Diem
The Neighborhood Center —Herkimer, NY
- $40 - $50 an hour
- Part-time
- LMFT
- Licensed Clinical Social Worker
- Adults
Quick Apply
Stabilization Center Licensed Supervisor
The Neighborhood Center —Utica, NY
- From $75,000 a year
- Weekends as needed
- Licensed Clinical Social Worker
- Adults
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Commercial Construction Project Manager (Glass/Glazing)
Utica Glass Company —Utica, NY
- $58,000 - $70,000 a year
- Full-time
- Construction site
- Customer service
- 5 years
- Paid holidays
- Health insurance
Quick Apply
12d
Social Work Care Manager
Mosaic Health —Utica, NY
- $21 - $23 an hour
- Weekends as needed
- Dental office
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Assistant Food Service Manager
Cliff's Local Market —Marcy, NY
- $16.50 - $18.00 an hour
- Full-time
- ServSafe
- Mid-level
- Grocery store experience
- Paid training
- Paid holidays
Quick Apply
Care Manager
LIFEPlan CCO NY LLC —Utica, NY
- $27 - $29 an hour
- Weekends as needed
- Hybrid work
- Nursing
- RN License
- Public speaking
- Work from home
- Flexible schedule
Quick Apply
Full-Time Store Manager Trainee
Aldi —New Hartford, NY
- From $29.50 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
Remote RN Care Manager -NY Licensed Only
Xtreme Care —New York State
- $70,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Vital signs
- RN License
- Health insurance
- Dental insurance
Quick Apply
Maintenance Supervisor
Centers Assisted Living Program —Utica, NY
- $20 an hour
- Full-time
- Mid-level
- High school diploma or GED
Quick Apply

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residence manager jobs near utica ny

Member Experience Manager

GPO Federal Credit Union -
New Hartford, NY

Quick Apply

Job Details

$62,353.20 - $76,130.08 a year
1 day ago

Qualifications

Customer communication

Full Job Description

Description:

Our Mission:

To provide unwavering commitment to excellence in all we do for employees, members and the community we serve.

Overview of the Role:

The Member Experience Manager is responsible for ensuring members and staff receive consistent, high-quality service across all interactions with the organization. The role focuses on improving satisfaction, strengthening relationships and creating a positive overall member journey.

Requirements:

Responsibilities

Develop and oversee member experience strategies and service standards
Monitor member satisfaction and identify opportunities for improvement
Review and improve member communications, processes, and touchpoints
Lead initiatives focused on enhancing the overall member journey
Analyze member feedback, surveys and trends
Collaborate with departments to ensure a consistent member experience
Train and coach staff on service expectations and relationship-building skills
Facilitate the timely and professional resolution of member issues to ensure a positive member experience
Recommend operational improvements to simplify member interactions
Assist with change management and communication related to member-facing processes
Manage correspondence standards and communication consistency
Partner with leadership to align service goals with organizational objectives
Additional Duties as assigned

Expectations

Deliver consistent, seamless and personalized member experiences across all channels
Maintain a strong culture of service excellence, consistency and quality in all member interactions
Ensure alignment with the Credit Union’s vision, mission, values and brand promise
Promote engagement, accountability and service excellence at all levels of the organization
Consistently deliver the Credit Union’s branch promise through every member and employee interaction
Execute a member experience strategy that increases product and service adoption, member engagement, and overall organizational performance.
Consistently deliver the Credit Union’s brand promise through every member and employee interaction.

Qualifications

Bachelor’s Degree in Business or an equivalent training and experience required
5 years of credit union or financial management experience.
Ability to act with professionalism and tact
Determined and motivated individual with a positive attitude
Ability to work in a team setting as well as take on projects as an individual
Time management and organizational skills
Excellent verbal and written communication skills
Valid driver’s license and reliable transportation

Physical Demands

Sitting for prolonged periods of time
Frequent computer usage and screen time
Frequent typing and use of fine motor skills

Decision Making

To exercise sound judgement when making decisions as they relate to position duties and the credit union’s policies and procedures.

Financial Responsibilities

To be responsible for safeguarding the credit union’s assets by ensuring that policies and procedures are followed.

Communication

Demonstrated sales/business development experience and success.
Effectively communicate among departments and branches to ensure the flow of ideas and information.
Communicate regulation changes to other departments as appropriate.

Work Environment

Office setting, based in the Administration Building

Quick Apply

Refine Your Search

residence manager jobs in utica ny

Member Experience Manager

Construction Project Manager

Industrial Maintenance Supervisor - Oneida, NY

Clinical Supervisor of Behavioral Services

Branch Manager

LPN Supervisor

Procurement & Operations Manager

Assistant Rental Manager

Property Manager

Registered Nurse, Case Manager

General Manager

Stabilization Center Licensed Supervisor Per Diem

Stabilization Center Licensed Supervisor

Commercial Construction Project Manager (Glass/Glazing)

Social Work Care Manager

Assistant Food Service Manager

Care Manager

Full-Time Store Manager Trainee

Remote RN Care Manager -NY Licensed Only

Maintenance Supervisor

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