Top 18 Roto rooter Jobs in Wadsworth, Oh

Customer Service Representative
Roto-Rooter Plumbing & Drain —Wadsworth, OH
- $20 - $22 an hour
- Full-time
- Office
- Analysis skills
- 1 year
- Opportunities for advancement
Quick Apply
Service Technician
Roto-Rooter Plumbing & Drain —Medina, OH
- $20 - $23 an hour
- Full-time
- Clean driving record
- Residential
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Outside Sales Representative - Excavation
Roto-Rooter Plumbing & Drain —Medina, OH
- From $120,000 a year
- Full-time
- Clean driving record
- Residential
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
General Laborer
Roto-Rooter Plumbing & Drain Service —Akron, OH
- $16 - $20 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator
Roto-Rooter Plumbing & Drain —Wadsworth, OH
- $48,000 - $55,000 a year
- Full-time
- Windows
- Analysis skills
- 2 years
- Dental insurance
- Vision insurance
Quick Apply
13d
Service Plumber
Roto-Rooter Plumbing & Drain —Medina, OH
- $23 - $34 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
Quick Apply
Fleet & Equipment Coordinator
Roto-Rooter Plumbing & Drain —Medina, OH
- $65,000 - $72,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
15h
Marketing & Reputation Coordinator
Roto-Rooter Plumbing & Drain —Wadsworth, OH
- $55,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- 2 years
Quick Apply
Assistant General Manager
Roto-Rooter Plumbing & Drain —North Canton, OH
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Water Restoration Sales Representative
Roto-Rooter Plumbing & Drain —North Canton, OH
- From $40,000 a year
- Full-time
- Residential
- Construction experience
- In-person
- Fuel card
- Paid holidays
Quick Apply
Lead Water Restoration Technician
Roto-Rooter Plumbing & Drain —Medina, OH
- $20 - $25 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Paid time off
Quick Apply
Drain Technician / Service Technician
Roto-Rooter Plumbing & Drain —North Canton, OH
- $20 - $23 an hour
- Full-time
- Clean driving record
- Mechanic experience
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Area Manager
Roto-Rooter Plumbing & Drain —Medina, OH
- $150,000 - $180,000 a year
- Full-time
- Up to 50% travel
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
7h
Plumber
Roto-Rooter —Akron, OH
- $65,000 - $140,000 a year
- Urgently hiring
- Background check
- Customer service
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
14d
Director Operations Manager
Roto-Rooter Plumbing & Drain —Medina, OH
- From $250,000 a year
- Full-time
- Up to 50% travel
- Office
- Bachelor's degree
- Paid holidays
- Relocation assistance
Quick Apply
9h
Restoration Lead Technician
Roto-Rooter Plumbing & Drain —North Canton, OH
- $20 - $28 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
Quick Apply

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Plumbing Apprentice/Apprenticeship
Roto-Rooter Services Company —Columbus, OH
A valid driver’s license. A mechanical aptitude and solid problem-solving skills are desirable, but prior experience is not necessary.
$55,000 - $65,000 a year
10d
Field Sales Representative - Excavation
Roto-Rooter Services Company —Columbus, OH
A valid driver’s license and acceptable background check per company standards. All leads provided, no cold calls. Accident and Critical Illness Insurance.
$60,000 - $90,000 a year

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roto rooter jobs near wadsworth, oh

Customer Service Representative

Roto-Rooter Plumbing & Drain -
Wadsworth, OH

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Opportunities for advancement

Qualifications

Customer records maintenance
Managing customer accounts
Customer relationship building
Account maintenance
Phone communication
Customer order taking
Service scheduling
Sales needs analysis
Incident Escalation
Post-sales issue resolution
Accurate transaction records management
Managing clients in a customer support role
Client database systems
Dispatching
Analysis skills
Customer engagement
1 year
Customer information system software
Communication skills
Entry level
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

As a Customer Service Representative (CSR) at Roto-Rooter in Wadsworth, you will be the first point of contact for our customers. You will handle inbound calls, providing exceptional customer service, scheduling appointments, and addressing customer inquiries. This role requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.

Starting pay for this position is $20.00 per hour, with opportunities for growth and advancement. Employees who demonstrate strong performance and reliability will be eligible for a $1.00 pay increase after 6 months, and an additional $1.00 increase after 1 year based on a positive performance review.

Key Responsibilities:

Customer Interaction:

- Answer incoming calls promptly and professionally.
- Handle customer inquiries, complaints, and service requests with a positive attitude.
- Provide accurate information regarding services, pricing, and scheduling.
- Make follow-up calls to confirm appointments and follow up on customer satisfaction.

Scheduling:

- Schedule and coordinate service appointments efficiently.
- Dispatch service technicians and communicate job details.
- Adjust schedules to accommodate emergencies and urgent requests.

Administrative Duties:

- - Maintain accurate records of customer interactions and transactions.
  - Process service orders and complete necessary paperwork.
  - Manage and update customer database with current information.

Problem-Solving:

- - Resolve customer issues and escalate to supervisors when necessary.
  - Provide support to field technicians and assist with problem resolution.

We are excited to find someone who wants to grow with our team and become part of a supportive, hardworking, and customer-driven environment.

Minimum of 1 year of experience in customer service or a related field
Proven track record of delivering exceptional customer service
Experience with data entry and customer-facing software
Strong analytical skills to identify and resolve customer issues
Ability to work in a fast-paced environment and adapt to changing priorities

Skills:

Excellent communication and customer service skills
Strong phone etiquette and ability to handle high-volume call centers
Ability to analyze customer needs and provide tailored solutions
Experience with data entry and customer-facing software
Strong communication skills to effectively communicate with customers
Ability to work independently and as part of a team

Hours:

Mon-Fri 10:30-7pm

12:30 p.m. to 9 p.m. OR 2:30 p.m. to 11 p.m. Mon – Fri

7 a.m. to 4:30 p.m. OR 10 a.m. to 6:30 p.m. Saturday and Sunday

EEO:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Quick Apply

Refine Your Search

roto rooter jobs in wadsworth, oh

Customer Service Representative

Service Technician

Outside Sales Representative - Excavation

General Laborer

Systems Administrator

Service Plumber

Fleet & Equipment Coordinator

Marketing & Reputation Coordinator

Assistant General Manager

Water Restoration Sales Representative

Lead Water Restoration Technician

Drain Technician / Service Technician

Area Manager

Plumber

Director Operations Manager

Restoration Lead Technician

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