Top 20509 Product support Jobs in Woodridge, Il

EPS Operation Analyst I - Mandarin Required
International Bank of Chicago —Bellwood, IL
- From $54,000 a year
- Full-time
- Background check
- Computer Science
- English
- Health savings account
- Health insurance
Quick Apply
Loss Control Consultant - Group Captives
Alternative Risk Underwriting —Schaumburg, IL
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Oracle Services - Oracle Cloud Application Technical Consultant - Senior - Tech Cons - Open Location
EY —Chicago, IL
- $102,500 - $213,400 a year
- Oracle
- Computer Science
- System design
- Paid holidays
- Health insurance
Software Applications Engineer
Hitachi Industrial Equipment & Solutions America, LLC. —Elk Grove Village, IL
- Full-time
- Background check
- Engineering
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Elevator Technician
Kings III Emergency Communications —Chicago, IL
- $50 - $65 an hour
- Full-time
- Background check
- Clean driving record
- Mechanic experience
- Health savings account
- Paid holidays
Quality Manager
DRC Heat Transfer —Melrose Park, IL
- Full-time
- Background check
- Management
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
E-Commerce Coordinator
Roman, Inc. —Bloomingdale, IL
- $55,000 - $60,000 a year
- Full-time
- Marketing
- Inventory management
- Merchandising
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Full Time Massage Therapist - $60,000 Minimum Guaranteed Income
Massage Envy Frankfort / New Lenox —Frankfort, IL
- $60,000 - $75,000 a year
- Full-time
- US work authorization
- In-person
- Entry level
- Paid training
- Continuing education credits
Quick Apply
Certified Veterinary Technician - Up to $1000 Sign On Bonus
Bevlab Animal Hospital —Blue Island, IL
- $22 - $28 an hour
- Full-time
- Clinic experience
- Mid-level
- In-person
- Continuing education credits
- Health insurance
Quick Apply
Implementation Specialist
Dober —Woodridge, IL
- From $75,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Software troubleshooting
- Health savings account
- Health insurance
Quick Apply
Property & Casualty Commercial Insurance Account Manager
Alternative Risk Underwriting —Schaumburg, IL
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
AV and Equipment Technician
Legal Graphicworks —Chicago, IL
- $25.90 - $31.19 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
CMM Programmer
E. J. Basler Company —Schiller Park, IL
- $30 - $40 an hour
- Full-time
- Software troubleshooting
- Engineering
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
1d
CDL-A Truck Driver - Owner Operator
Kenan Advantage Group —Joliet, IL
- $240,000 a year
- Owner-operator
- Hazmat Endorsement
- CDL A
CDL-A Truck Driver - Owner Operator
Kenan Advantage Group —Chicago, IL
- $240,000 a year
- Owner-operator
- Hazmat Endorsement
- CDL A
Lead Installer and Low voltage Security Technician
Forest Security Inc —River Grove, IL
- From $30 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Team Leader - Maintenance
Rich Products Corporation —Crest Hill, IL
- $82,867 - $112,115 a year
- Bachelor of Science
- Engineering
- 3 years
- Health insurance
- Paid time off
RN Clinical Nurse Practice Specialist - Critical Care - Days
Endeavor Health —Arlington Heights, IL
- $43.69 - $67.72 an hour
- Full-time
- Acute care
- Nursing
- Doctoral degree
- Free parking
- Wellness program
Injection Molding Process Technician (12-Hour Day Shift) (f/m/d) - $5,000 SIGN-ON BONUS!
Freudenberg Household Products LP (USA) —Aurora, IL
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- 401(k) matching
Burr Ridge Storm Restoration Sales Expert (5K SIGN ON BONUS)
Home-Resto Inc. —Burr Ridge, IL
- $40,000 - $160,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Sales
- Ability to walk for extended periods
- Opportunities for advancement
- Flexible schedule
Quick Apply

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product support jobs near woodridge, il

EPS Operation Analyst I - Mandarin Required

International Bank of Chicago
Bellwood, IL

Quick Apply

Job Details

Full-time
From $54,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Mandarin
Customer communication
Teamwork
Business intelligence
Interpersonal skills
English
Master's degree
Attention to detail
Time management

Full Job Description

Overview

We are seeking a highly motivated and detail-oriented EPS Operation Analyst I with fluency in Mandarin to join our dynamic team.

Our bank’s Electronic Payment Services (EPS) department manages cross-border e-Commerce/exporter payment collection business and payment distribution business for institutional clients, including top-tier financial institutions and well-known Money Service Businesses with annual volume over $6B in 2025.

The EPS Operations Analyst I is responsible for analyzing data and trends from various transaction streams. This role involves onboarding new corporate clients, creating and maintaining client database profiles, and collaborating with other departments to ensure timely, accurate, and efficient implementation of products and services. Additionally, the EPS Operations Analyst I identifies opportunities for operational improvements and performance enhancements through automation.

Language: Fluent English and Mandarin (speak, read and write).

Responsibilities:

Analyze data and trends from various transaction streams.
Collaborate with Information Technology (IT) throughout the Software Development Life Cycle (SDLC) by participating in requirements review, code review, operational testing, and implementation support for EPS system enhancements.
Identify issues affecting EPS business operations performance.
Assist with EPS monthly billings and invoices.
Onboard new corporate clients, create client database profiles, and collaborate with other departments to ensure products and services are implemented in a timely, accurate, and efficient manner.
Review and enhance bank’s EPS policies and procedures.
Communicate with the bank’s customers regarding transaction exceptions.
Maintain Service Level Agreements and enhance the client experience through communication with clients and other banking professionals.
Escalate unresolved issues and provide high-quality customer service and operational support for the bank’s customers.
Stay informed about industry and market trends.
Upgrade routine manual operation to automatic script driven process using Python
Perform other EPS operation duties as assigned or required to support the team.

Qualifications and Skills:

Master’s degree in data analytics, business analytics, computer science, statistics or a related field required.
Exceptional verbal and written communication skills.
Excellent analytical abilities.
Ability to research and resolve issues independently and collaboratively.
Adaptability to new policies, procedures, and technology platforms.
Strong interpersonal skills for effective interaction with various management levels within the organization.
Sharp attention to detail, with strong organizational and time management skills.
Proven experience with data analysis, interpretation, and visualization using tools such as Python and Java.

Join us if you’re passionate about leveraging data to transform our e-commerce operations! Bring your analytical mindset, technical expertise, and Mandarin language skills to help us elevate our business intelligence capabilities while enjoying a collaborative work environment focused on growth and innovation.

International Bank of Chicago is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Pay: From $54,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

product support jobs in woodridge, il

EPS Operation Analyst I - Mandarin Required

Loss Control Consultant - Group Captives

Oracle Services - Oracle Cloud Application Technical Consultant - Senior - Tech Cons - Open Location

Software Applications Engineer

Elevator Technician

Quality Manager

E-Commerce Coordinator

Full Time Massage Therapist - $60,000 Minimum Guaranteed Income

Certified Veterinary Technician - Up to $1000 Sign On Bonus

Implementation Specialist

Property & Casualty Commercial Insurance Account Manager

AV and Equipment Technician

CMM Programmer

CDL-A Truck Driver - Owner Operator

CDL-A Truck Driver - Owner Operator

Lead Installer and Low voltage Security Technician

Team Leader - Maintenance

RN Clinical Nurse Practice Specialist - Critical Care - Days

Injection Molding Process Technician (12-Hour Day Shift) (f/m/d) - $5,000 SIGN-ON BONUS!

Burr Ridge Storm Restoration Sales Expert (5K SIGN ON BONUS)

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