Top 29855 Client shift leader Jobs

Call Center Supervisor (1st Party Collections)
AllianceOne Inc. —Maumee, OH
- $19 an hour
- Email
- Remote
- Mid-level
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
Physical Therapy Assistant, Homecare
Lakeview Hospital —Stillwater, MN
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- Full-time
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Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
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Pediatric Nurse RN/LPN, Southwest Missouri Region (Marshfield, Neosho, Tunas)
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Assistant Nurse Manager- (RN)
Jackson Recovery Centers, Inc. —Sioux City, IA
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Pediatric Private Duty LPN
Amazing Care Home Health Services —Brighton, CO
- $47,000 - $54,000 a year
- 12 hour shift
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Full Time Overnight Shift, Pediatric RN or LPN in Pilger, NE
Pediatric Home Service —Pilger, NE
- Part-time
- RN License
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14d
Registered Nurse (RN)
Center for Human Services —Sedalia, MO
- $29.87 an hour
- Full-time
- CPR Certification
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Pediatric Private Duty RN
Amazing Care Home Health Services —Aurora, CO
- $70,000 - $80,000 a year
- Part-time
- RN License
- BLS Certification
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- Health insurance
- Dental insurance
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Adult Family Home Manager
Ripple Behavior Solutions —Elkhorn, WI
- From $28.65 an hour
- Full-time
- Mid-level
- In-person
- Leadership
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- Health insurance
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Foreman - HVAC
Shapiro & Duncan —Rockville, MD
- $32 - $55 an hour
- Weekends as needed
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- English
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Full Time Day Shift Pediatric RNs or LPNs near Sidney
Pediatric Home Service —Sidney, NE
- Part-time
- RN License
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- Children
- Health insurance
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Associate Veterinarian
Petco —Spokane, WA
- $79,700 - $169,200 a year
- Full-time
- Computer skills
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RN Weekend Supervisor
Southwood Healthcare Center —Terre Haute, IN
- $35 - $40 an hour
- Part-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
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Pediatric Nurse - Home Care - LPN (Mankato Area)
Team Select Home Care —Mankato, MN
- $33 - $37 an hour
- 12 hour shift
- Nursing
- Children
- Home Health
- Health insurance
- Dental insurance
Quick Apply
Pediatric Private Duty RN
Amazing Care Home Health Services —Brighton, CO
- $70,000 - $80,000 a year
- Part-time
- RN License
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
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Pediatric Private Duty RN
Amazing Care Home Health Services —Grand Junction, CO
- $70,000 - $80,000 a year
- Part-time
- RN License
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
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Clinical Staff Leader, 6RW Med Surg, Nights - VUH
Vanderbilt University Medical Center —Nashville, TN
- 12 hour shift
- Nursing
- RN License
- Inpatient
- Disability insurance
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Quality Control Supervisor
Hudson Valley Lighting Group —Wappingers Falls, NY
- $25.00 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory control
- Health insurance
- Dental insurance
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RN Registered Nurse Supervisor
Petersburg Healthcare Center —Petersburg, VA
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Call Center Supervisor (1st Party Collections)

AllianceOne Inc. -
Maumee, OH

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Job Details

Full-time
$19 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

High school diploma or GED
Productivity software

Full Job Description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

Job Title: Call Center Supervisor (1st Party Collections)

Location: Maumee, OH (On-Site)

Pay: $19.00/hour

Benefits:

Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!
Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

Schedule: Monday- Friday 10 AM- 7 PM

Description:

The Supervisor manages and develops a team of assigned to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providing them guidance, support and education. The individual in this role will review team and Agent performance and quality metrics on a regular basis within shift to ensure that all operational metrics are met.

Essential Accountabilities:

Follow all steps of TOPS to manage their team and their shift on a daily basis to ensure 80% of their shift is spent managing their team
Support, motivate, evaluate, develop and coach their Agents to continually meet and exceed their individual / team targets
Completes regular monitoring of their team’s handled contacts and provide appropriate feedback, coaching and education to ensure Agents meet the minimum client requirements
Proactively maintain and deliver the required service levels whilst maximizing productivity in the team to ensure the desired operational margin
Provide support to Agents experiencing difficulties on calls and handles escalated irate and/or upset customers' inquiries promptly & professionally when necessary
Ensure all Teleperformance policies and procedures are adhered to including but not limited to, Security, HR, Operations, etc. Any known infractions to these corporate policies and procedures are communicated to the Teleperformance Management immediately
Remote management of agents if working as a work at home Supervisor

Requirements:

Minimum 1 years of call center management /leadership experience (Supervisor or Team lead) or 3 years of experience in the collections industry.
High School Diploma or equivalent
Usage of MS Office
Availability to work between the hours of 10 am- 7 pm EST Monday through Friday

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

Questions?

Please review our privacy notice available at the following www.allianceoneinc.com/careers
For additional information on AllianceOne visit our website at www.allianceoneinc.com

Apply Now

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