Top 565 Help desk support iv Jobs

Help Desk Support
Software Technology Inc —Indianapolis, IN
- Microsoft Excel
- Microsoft Outlook
- Salesforce
Quick Apply
Help Desk Technician – Mid-Level & Senior-Level (2 Openings)
ActioNet —Vienna, VA
- Up to $112,000 a year
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
8d
Public Health Analyst IV
Goldbelt, Inc. —Remote
- $100,000 - $120,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
5d
RN - IV Wellness Clinic Per-Diem
Hydration Room —Newport, CA
- $45 - $55 an hour
- Part-time
- Nursing
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse (RN)
Victory Men's Health —St. Louis, MO
- $29 - $34 an hour
- Full-time
- RN License
- Mid-level
- Clinic
- Health insurance
- 401(k)
Quick Apply
MASSAGE THERAPIST
Emerald Wellness and Bodywork —Boise, ID
- $30 - $58 an hour
- Choose your own hours
- Anatomy knowledge
- Fair chance
- In-person
- Wellness program
- Continuing education credits
Quick Apply
6d
RN - IV Wellness Clinic Per Diem
Hydration Room —Lake Forest, CA
- $45 - $55 an hour
- Weekends as needed
- Nursing
- Management
- RN License
- Health insurance
- Dental insurance
Quick Apply
Lead Nurse
Restore Hyper Wellness - West Hartford, CT —West Hartford, CT
- $40 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Health insurance
- 401(k)
Quick Apply
Veterinary Receptionist / Assistant
Walker Valley Veterinary Hospital Nutrition and Wellness Center —Walker Valley, NY
- $17 - $20 an hour
- Part-time
- Anatomy knowledge
- Clinic experience
- In-person
- Paid time off
- Parental leave
Quick Apply
7d
RN - IV Wellness Clinic Full-Time
Hydration Room —Laguna Niguel, CA
- $48 - $58 an hour
- 8 hour shift
- Nursing
- Management
- RN License
- Paid parental leave
- Health insurance
Quick Apply
Napa Branch - Relationship Manager
Golden 1 Credit Union —Napa, CA
- $24.11 - $31.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
RN - IV Wellness Clinic Full-Time
Hydration Room —San Francisco, CA
- $60 - $70 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Paid parental leave
- Health insurance
Quick Apply
Studio Concierge
Base State —Aspen, CO
- $20 - $27 an hour
- Part-time
- CRM software
- US work authorization
- POS
- Paid time off
- Employee discount
Quick Apply
12d
Help Desk Tech - MIDS - TS/SCI w. Polygraph
General Dynamics Information Technology —Colorado Springs, CO
- $24.52 - $33.18 an hour
- Mid-level
- High school diploma or GED
- 1 year
- Paid holidays
- 401(k) matching
Boarding/Kennel Attendant
Skyline Pet Hospital and Dental Care —Idaho Falls, ID
- $10 - $12 an hour
- Part-time
- Anatomy knowledge
- Cleaning
- In-person
Quick Apply
RN - IV Wellness Clinic Per Diem
Hydration Room —Irvine, CA
- $45 - $55 an hour
- Part-time
- Nursing
- Management
- RN License
- Health insurance
- Dental insurance
Quick Apply
RN - IV Wellness Clinic - Per Diem
Hydration Room —San Jose, CA
- $57 - $67 an hour
- Weekends as needed
- Nursing
- Management
- RN License
- Health insurance
- Dental insurance
Quick Apply
12d
Lead Registered Nurse
Restore Hyper Wellness - RHWNJ014 —Springfield, NJ
- $40 - $45 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Veterinary Technician/Assistant
Lewis Veterinary Clinic —Linden, PA
- Full-time
- Mid-level
- Front desk
- Paid parental leave
- Paid holidays
Help Desk Tech - Day Shifts - TS/SCI W/Polygraph
General Dynamics Information Technology —Colorado Springs, CO
- $36.78 - $49.76 an hour
- Day shift
- 5 years
- Senior level
- Associate's degree
- 401(k) matching

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Help Desk Support

Software Technology Inc -
Indianapolis, IN

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Job Details

Qualifications

Jira
Wiki systems
Customer communication
Microsoft Excel
Microsoft Outlook
Research
Confluence
Digital project management boards
Defect tracking tools
Ticketing system technical support

Full Job Description

Description:
Exhibitproficient listening abilities while engaging in daily communication with ChildWelfare and system development personnel to resolve software related issuesthrough research, analysis and solution formulation.

Purpose of Position/Summary:
Exhibit proficient listening abilities while engaging indaily communication with Child Welfare and system development personnel toresolve software related issues through research, analysis and solutionformulation. Demonstrate the capacity towrite clearly and succinctly tailoring information for diverse audiences. Maintain, organize and track documentationrelated to software systems effectively.

Provide comprehensive support for the Statewide AutomatedChild Welfare Information System (SACWIS) possessing a robust understanding ofits functionalities. Be well versed inthe data relationships within SAWCIS applications, offering precise guidance tousers for accurate data entry.

Understand and support child welfare policies, proceduresand practices to assist users in documenting federal Titel IV-FC requirements, Adoptionand Foster Care Analysis and Reporting system (AFCARS) requirements, and NationalChild Abuse and Neglect Data System (NCANDS) requirements.

Manage software security tasks, including the creation andmaintenance of user profiles, ID, and passwords while ensuring appropriatesecurity measures for system functions.

Deliver software support to both internal and externalclients via telephone, email and Microsoft Teams, addressing daily productionissues with the SACWIS environment.

Prioritize and plan work activities, analyze andtroubleshoot customer inquiries regarding software applications and communicateeffectively with both technical and non-technical stakeholders.

Adhere to the complete software development lifecycle,including documentation of business needs analysis, system analysis, functionaland technical design, development, testing and production support.

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Associates Degree or 3 plus years or experience

Required

3

Years

Working knowledge of Microsoft Office (Outlook 365, Word and Excel);

Required

5

Years

Prior customer service experience

Required

5

Years

Knowledge of help desk ticketing systems

Required

6

Months

Ability to identify and resolve problems using research techniques

Required

0

Experience of Atlassian Jira, Confluence and Service Management tools

Required

0

Ability to communicate effectively orally and in writing

Required

0

Knowledge of Genesys phone systems

Highly desired

0

Experience of Salesforce platform

Highly desired

0

Software testing experience

Highly desired

0

Experience providing first and second tier help desk support

Highly desired

0

Quick Apply

Refine Your Search

help desk support iv jobs

Help Desk Support

Help Desk Technician – Mid-Level & Senior-Level (2 Openings)

Public Health Analyst IV

RN - IV Wellness Clinic Per-Diem

Registered Nurse (RN)

MASSAGE THERAPIST

RN - IV Wellness Clinic Per Diem

Lead Nurse

Veterinary Receptionist / Assistant

RN - IV Wellness Clinic Full-Time

Napa Branch - Relationship Manager

RN - IV Wellness Clinic Full-Time

Studio Concierge

Help Desk Tech - MIDS - TS/SCI w. Polygraph

Boarding/Kennel Attendant

RN - IV Wellness Clinic Per Diem

RN - IV Wellness Clinic - Per Diem

Lead Registered Nurse

Veterinary Technician/Assistant

Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

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