Top 1098 Outbound call center contract Jobs

Fraud Investigation Specialist
Pyramid Consulting, Inc —Atlanta, GA
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- Hybrid work
- Mid-level
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- Communication skills
- Health insurance
- Dental insurance
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Licensed Medicare Agent
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Debt Collector
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Consignment Sales Consultant
Boater's World Marine Centers —Lake Placid, FL
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Consignment Sales Consultant
Boater's World Marine Centers —Bradenton, FL
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INSIDE SALES LOAN by PHONE ($65k - $150K Annually)
National Auto Loan Network —Tustin, CA
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Customer Service Representative
FH Cann & Associates Inc. —North Andover, MA
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- Health insurance
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ACF Sr Credit Analyst I
GM Financial —Lynnwood, WA
- $61,000 - $116,000 a year
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Telemarketing Auto Loan Sales ($65k - $150K / Annually)
National Auto Loan Network —Tustin, CA
- Up to $150,000 a year
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Entry Level Mortgage Collections
United Wholesale Mortgage —Pontiac, MI
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Financial Sales Associate
Center for Wealth Preservation a MassMutual Firm —Syosset, NY
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Inside Sales Representative – Loan Broker (Business Funding)
Montage Business Financial —Beverly Hills, CA
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Cancellation Prevention Representative
FP-USA —Addison, IL
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- Microsoft Excel
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Territory Sales Manger - LTL Trucking
Ward Trucking —York, PA
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9d
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —St. Louis, MO
- $18 an hour
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Inside Sales Coordinator & Financing Specialist
Roof Wranglers Group —King of Prussia, PA
- $45,000 - $55,000 a year
- Full-time
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1d
Customer Care Servicing Specialist
United Wholesale Mortgage —Pontiac, MI
- Full-time
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Outbound Call Center (Bilingual Spanish)
5 Star Automotive —Columbus, OH
- $15 - $20 an hour
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- Bilingual
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Quick Apply
2d

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Fraud Investigation Specialist

Pyramid Consulting, Inc -
Atlanta, GA

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Job Details

Contract
$29.00 - $31.77 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Paid sick time

Qualifications

KYC
Authentication
Transaction monitoring
Customer communication
Credit risk assessment
Investigative financial records analysis
Pattern recognition
Financial fraud investigation
Financial records review
Financial intelligence gathering
Credit history review
Data interpretation
Credit report review
Fraud risk assessment
Customer interaction during outreach
Client interaction via phone calls

Full Job Description

Immediate need for a talented Fraud Investigation Specialist. This is a 12 months contract opportunity with long-term potential and is location in Atlanta GA (Hybrid ). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-12672

Pay Rate: $29- $31.77/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

NOTE: 5 WEEKS ONSITE TRAINING WILL BE THERE.
Independent fraud investigation and casework
Conduct KYC (Know Your Customer) and KYB (Know Your Business) investigations
Make outbound calls to customers to verify information
Pull information from multiple data sources
Make decisions with minimal supervision
Operate in gray areas using critical thinking and judgment
Review financial information (bank statements) for financial risk assessment
Transaction monitoring and pattern analysis
Review business credit reports
Educate customers while gathering information
Potential Supplemental Work:
May shift to assist with inbound call volume (contact center) based on business need
Could be combination of inbound and outbound calls

Key Requirements and Technology Experience:

In-depth fraud investigation experience
Highly Preferred: Account Takeover (ATO) review experience
Highly Preferred: First-party fraud experience
KYC/KYB experience (but NOT just KYC/KYB - need more holistic fraud background)
Identity fraud investigation
Transaction pattern analysis
Experience reviewing financial statements (bank statements specifically)
Surface-level financial risk assessment (NOT in-depth P&L, balance sheets, tax returns)
Review of customer financial information for liquidity and risk factors
Business credit review experience helpful
Some underwriting background helpful but not critical
Comfortable operating in gray areas
Strong judgment and critical thinking
Independent decision-making with minimal supervision
Excellent verbal communication
Comfortable making outbound calls and educating customers
Ability to piece together information from multiple sources

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

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