Top 11 Rcm technologies Jobs

Pharmacy Call Center Representative
RCM Technologies, Inc. | Life Sciences / Data & Solutions —San Juan, PR
- $12.70 - $25.00 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Tuition reimbursement
- Life insurance
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Full Stack Developer
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Barceloneta, PR
- Full-time
- Azure
- Computer Science
- 5 years
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Life Sciences and Tech Recruiter
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Puerto Rico
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Dental insurance
- 401(k)
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7d
Sr. Engineer (Packaging)
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Juncos, PR
- Full-time
- 5 years
- Bachelor of Science
- English
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Microbiology Analyst
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Jayuya, PR
- Full-time
- Spanish
- English
- Mid-level
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Junior Engineer
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Bayamón, PR
- Monday to Friday
- Travel
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
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5d
Lab Eq Validation /Method Transfer Specialist
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Barceloneta, PR
- Full-time
- Spanish
- 5 years
- Bachelor of Science
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Refrigeration/HVAC Technician Low Temperature Specialist
RCM Technologies, Inc. | Life Sciences / Data & Solutions —San Juan, PR
- Overtime
- Organizational skills
- Health insurance
- Dental insurance
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Refrigeration and HVAC Technician Assistant Low Temperature
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Bayamón, PR
- Overtime
- Mid-level
- Organizational skills
- In-person
- Health insurance
- Dental insurance
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6d
Testing, Adjusting, and Balancing (TAB) Technician Assistant
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Bayamón, PR
- Full-time
- Schematics
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
6d
Testing, Adjusting, and Balancing (TAB) Technician
RCM Technologies, Inc. | Life Sciences / Data & Solutions —Bayamón, PR
- Full-time
- Mid-level
- Travel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
6d

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Pharmacy Call Center Representative

RCM Technologies, Inc. | Life Sciences / Data & Solutions
San Juan, PR

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Job Details

Full-time
$12.70 - $25.00 an hour

Benefits

Tuition reimbursement
Life insurance
Retirement plan

Qualifications

Pharmacy Technician License

Full Job Description

Full Time - Direct Placement

Title: Health Professional 1-Pharmacy Call Center Representative
Compensation: Hourly $12.70 , there is a shift difference on Saturdays of $15.00 and Sundays $25.00 plus benefits.
Location: San Juan, PR (On-site)

Company Description:
Our client is a leading behavioral health organization headquartered in San Juan, Puerto Rico. With over two decades of experience, our client specializes in managing mental health services for populations covered by Medicaid, Medicare, and commercial health plans. The organization serves more than 1.3 million lives across the island through a robust network of providers and over 2,000 healthcare professionals

Position Summary:
The Pharmacy Call Center Representative plays a key role in supporting pharmacy operations by managing inbound calls and processing prior authorization requests. This position ensures accurate and timely adjudication of pharmacy claims while providing guidance to pharmacies and providers regarding benefits and claim procedures.

Responsibilities:

Call Management: Answer and manage a high volume of telephone calls from pharmacies and providers in a timely, confidential, and courteous manner.
Pharmacy Benefits Orientation: Provide accurate orientation and information to pharmacies and providers regarding patient-specific pharmacy benefits and formulary status.
Authorization Processing: Perform system overrides, including managing and processing non-clinical aspects of prior authorization (PA) and exception requests on the Pharmacy Benefit Manager (PBM) claims processing system.
Documentation: Accurately document all calls, drug requests, and follow-up history in the patient's electronic record (EHR/PBM system).
Training & Support: Assist in the training of new pharmacy representatives or other related staff.
Regulatory Compliance: Ensure all activities and documentation strictly comply with guidelines established by the Centers for Medicare and Medicaid (CMS) and other regulatory agencies specific to the Puerto Rico territory.

Qualifications:

Minimum of 2 years' experience in retail pharmacy is preferred.
Basic understanding of physical and mental pharmacotherapy.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Strong verbal and written communication skills.
Excellent analytical and problem-solving abilities.
Ability to manage multiple tasks and prioritize effectively.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to travel independently and work evenings/weekends as needed.

Education :

Completion of a Pharmacy Technician course from an accredited institution.
Active, unrestricted Pharmacy Technician License in good standing in Puerto Rico.

Work Schedule

Must be available to work rotating shifts, including weekends and holidays.
Shifts are scheduled monthly, with weekly rotation.
Work hours range from 7:00 AM to 10:00 PM, across all seven days of the week.

Benefits:

" Medical plan after 30 days from the start date, effective the first day of the month
" Retirement plan after 30 days
" Vacation 15 days per year
" Sick leave 12 days per year
" Floating day 2 days per year (can be used after the 3-month probationary period), available 1 in January and 1 in July
" Life insurance based on annual salary
" $3,000 tuition reimbursement after 1 year with the companyEqual Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.

About RCM:
RCM is publicly traded on Nasdaq under the symbol RCMT. RCM is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.

Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Quick Apply

Refine Your Search

rcm technologies jobs

Pharmacy Call Center Representative

Full Stack Developer

Life Sciences and Tech Recruiter

Sr. Engineer (Packaging)

Microbiology Analyst

Junior Engineer

Lab Eq Validation /Method Transfer Specialist

Refrigeration/HVAC Technician Low Temperature Specialist

Refrigeration and HVAC Technician Assistant Low Temperature

Testing, Adjusting, and Balancing (TAB) Technician Assistant

Testing, Adjusting, and Balancing (TAB) Technician

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