This position is on – site in our Royal Caribbean Headquarters Miami 1050
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The Royal Caribbean Group’s Silversea’s F&B Team has an exciting career opportunity for a full- Coordinator Food & Beverage reporting to the Global Head F&B
Position Overview
Silversea is seeking a highly organized and proactive Coordinator Food & Beverage to support the day-to-day administrative and planning functions of our global F&B team This entry-level role is ideal for someone passionate about hospitality and eager to learn the inner workings of luxury cruise operations The coordinator will play a key role in ensuring smooth communication documentation and coordination across various F&B initiatives
Key Responsibilities
1 Overview
- Provide comprehensive administrative support to the Global Head of F&B and the broader team
Assist in planning meetings events- and managing project timelines
Support documentation efforts including SOPs menus vendor contracts- and reports
Aid in onboarding processes travel arrangements- and expense reporting
Track progress on key initiatives prepare presentations- and compile reports
Support data analysis related to menu planning costs- and guest feedback
- Foster effective communication across onboard and land-based teams
2 People Management & Development
Assist field teams with talent acquisition efforts
- focusing on top talent
- Maintain regional email groups and coordinate lists of specialists for open positions
- Collaborate with operations administration to facilitate HR support and initiatives
3 Product Standards Projects & Documentation
Collaborate with F&B Directors/Chefs to update operational standards service guidelines
- and policies
- Create and update concept statements for new outlets and in partnership with the Corporate F&B Team
4 Financial & Performance Analysis
- Distribute and help analyze monthly financial reports
Develop and distribute monthly KPI summaries including PPP (People Product- Profit)
Maintain dashboards such as Medallia and Operations- updating quarterly summaries for all assessments
5 Strategic Planning & Standards
- Regularly update the quarterly strategic plan and regional standards
- Prepare quarterly summaries and reports to support strategic decision-making
6 Meetings Conferences & Events
Prepare agendas presentations
- and schedules for quarterly F&B conference calls
- Document minutes and track follow-up actions
- Coordinate biannual Food & Beverage Conferences
- Organize webinars and conference calls to support ongoing staff training and communication
7 Vendor & Supplier Relations
- Maintain a master vendor contact sheet
- Support negotiations and manage agreements with key vendors
Act as a liaison between field teams and equipment suppliers- exploring new trends
8 F&B Councils
Organize quarterly council calls prepare agendas
- and circulate minutes for:
- Beverage Team
- Culinary Team
9 Sales Marketing & PR
- Support regional F&B promotions to ensure full participation and alignment
10 Administrative & Digital Platforms
- Prepare post-visit reports and personnel/development plans
- Manage monthly expense reports and travel calendars
- Regularly update regional email groups
Maintain the F&B platform on SharePoint- ensuring effective global communication
11 Training & Development
Prepare quarterly summaries of F&B and Kitchen Managers in Training (MITs) and or Interns
- tracking goals and progress
12 Communication & Content Management
- Coordinate active participation and content contributions for the monthly F&B newsletter
Help develop content for concept statements business development plans- and promotional materials
Performs other duties as required This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management
Qualifications and Education
Bachelor’s degree in Hospitality Business Administration
- or related field preferred
- 0–2 years of experience in hospitality or administrative support
Strong organizational skills attention to detail- and excellent communication
Proficiency in Microsoft Office Suite (Excel PowerPoint- Word)
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and prioritize effectively
Positive attitude team-oriented mindset- and eagerness to learn
- Familiarity with cruise or luxury hospitality operations is a plus
Ability to manage multiple tasks prioritize effectively- and work under pressure
- Knowledge of food safety and public health standards
Additional language skills (Spanish French German Italian- Portuguese) are advantageous
Knowledge and Skills
- Excellent communication and people skills
- Detail-oriented with a focus on delivering high-quality results
- Ability to collaborate across multiple departments and manage relationships with internal and external stakeholders effectively
- Ability to foster and maintain a positive working environment within a multi-cultural context
- Strong organizational skills and the ability to work under pressure in a fast-paced environment
- Self-driven with an ability to maintain and organize multiple tasks simultaneously
- Good knowledge of food safety and Public Health standards & procedures
Language Requirements
- Required to speak English clearly and distinctly
Aptitude to read and write English to understand and interpret written procedures This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests supervisors- and co-workers
Ability to speak additional languages such as Spanish French German- Italian or Portuguese preferred but not essential
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations The environment includes office location and /or moving inside/outside the office Responsibilities include traveling between numerous offices A high noise level is possible if visiting shipboard or offsite locations
We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
