Top 987 Tier 3 help desk support Jobs

IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Specialist
The Computer GuyZ —Coral Springs, FL
- $15 - $20 an hour
- Full-time
- Background check
- Software troubleshooting
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Beginnings Credit Union —Ithaca, NY
- $25.95 - $30.00 an hour
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
IT Operations Specialist
Clarus Glassboards LLC —Fort Worth, TX
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
14d
Dentist at Roots Dental
Roots Dental —Bellingham, WA
- $1 - $1,000,000 a year
- Full-time
- Private practice
- Dental office
- BLS Certification
- Dental insurance
- Employee discount
Quick Apply
Sales Engineer
Nikkiso Cryogenic Industries —Dallas, TX
- Full-time
- Engineering
- Mid-level
- Office
14d
Sales Engineer
Nikkiso Cryogenic Industries —Cincinnati, OH
- Full-time
- Engineering
- Mid-level
- Office
14d
Sales Engineer
Nikkiso Cryogenic Industries —Chicago, IL
- Full-time
- Engineering
- Mid-level
- Office
14d
Sales Engineer
Nikkiso Cryogenic Industries —New Orleans, LA
- Full-time
- Engineering
- Mid-level
- Office
14d
Systems Engineer
3Nines Technologies, Inc. —Oklahoma City, OK
- From $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Swing Shift CNC Machining Lead
Prime Machine Inc. —Salt Lake, UT
- $30 - $50 an hour
- Weekends as needed
- Mentoring
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
IT Systems Support Specialist
Inpria Corporation —Corvallis, OR
- Overtime
- Background check
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Level 3 Help Desk Technician
Infinit Technology Solutions —East Syracuse, NY
- $60,000 - $70,000 a year
- Full-time
- Azure
- System design
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
IT Help Desk Technician (Tier 1)
Beringer Technology Group —Maple Shade, NJ
- $22 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Senior Linux Administrator (TS/SCI)
Leidos —Newport News, VA
- $92,300 - $166,850 a year
- Full-time
- System design
- Research
- Bachelor's degree
3d
Senior Linux Administrator (TS/SCI)
Leidos —Hampton, VA
- $92,300 - $166,850 a year
- Full-time
- System design
- Research
- Bachelor's degree
3d
Tier 1 IT Support Technician — Wilmington, NC (Onsite)
Atlantic Computer Services —Wilmington, NC
- $21.63 - $25.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply

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tier 3 help desk support jobs near

IT Helpdesk Engineer

BlueBridge Networks
Cleveland, OH

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Job Details

Full-time
From $20 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
401(k) matching
Retirement plan

Qualifications

Software troubleshooting
Customer service
Windows
Microsoft Office
High school diploma or GED
Active Directory
Active Directory management

Full Job Description

· Provide tier 1-2 level support via remote access, telephone, email, and in-person correspondence

· Provide end-user desktop support and troubleshooting in Windows/Office environment

· Setup and install peripherals including but not limited to routers, phones, PC's, printers, and laptops in person.

· Installation and maintenance of EndPoint Protection software and removal of malware/exploits

· Answer incoming end-user inquiries via telephone and email and solve problems including email, password reset, printers, networking, Microsoft Office, Office365.

· Maintain, implement, analyze, troubleshoot and repair computer systems, hardware and computer peripherals

· Ability to work independently and in a team environment in order to provide IT solutions for customer's critical business systems

· Efficiently execute maintenance and support procedures, anticipating the needs of clients and communicating clearly with all interested parties using email, ticket tracking systems, telephone, and in-person correspondence

· Work with team members to resolve more complex problems and escalate difficult issues to Team Lead for additional technical assistance

· Log all help desk interactions within our ticketing system.

· Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.

· Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc.

· Interface with third party vendors as liaison between client and vendor

· Utilize superior customer service skills

· Stay current with system information, changes, and updates

· Perform dispatching of new helpdesk tickets to the appropriate resource.

Work Remotely

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Parental leave
Retirement plan

Schedule:

8 hour shift
Day shift
Monday to Friday
On call
Weekend availability

Supplemental Pay:

Bonus pay
Commission pay

Education:

High school or equivalent (Preferred)

Experience:

Windows: 3 years (Required)
Active Directory: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

tier 3 help desk support jobs

IT Helpdesk Engineer

IT Specialist

IT Specialist

IT Operations Specialist

Dentist at Roots Dental

Sales Engineer

Sales Engineer

Sales Engineer

Sales Engineer

Systems Engineer

Swing Shift CNC Machining Lead

Desktop Support Technician

Experienced Technical Support Analyst

IT Systems Support Specialist

Level 3 Help Desk Technician

Tier 3 Engineer

IT Help Desk Technician (Tier 1)

Senior Linux Administrator (TS/SCI)

Senior Linux Administrator (TS/SCI)

Tier 1 IT Support Technician — Wilmington, NC (Onsite)

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