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Title Agency Manager

Investors Title Insurance Company -
Wake Forest, NC

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Office supply management
Business development management
Customer communication
Office activity coordination
Email customer support
Accounts receivable management
In-person customer service
Filing
Client file management
Performance Reporting
Title document preparation
Mid-level
Business development
Supervising experience
Bachelor's degree
Mail management
Compliance documentation
Client management
Relationship management
Production monitoring
Management reporting
Mail processing
Lending
Deposits
Productivity software
Insurance (Financial sectors)
1 year
Order processing
Documentation Handling
Risk & issue management

Full Job Description

Title Agency Manager
Heritage Title
Wake Forest, NC (in-office)

Heritage Title, an Investors Title managed agency, is seeking a well-rounded leader to manage and maintain all branch operations and production. As Agency Manager, you’ll play a key leadership role in keeping branch operations running smoothly while supporting business development efforts that drive profitable growth. This position blends underwriting, operational oversight, and customer service, making it ideal for someone who enjoys production, ownership, and being a trusted resource within the local real estate community.

Why You'll Love This Role:

You’ll have ownership of day-to-day branch operations with influence on performance and growth
The role offers a mix of leadership, client interaction, and hands-on production work
You’ll collaborate with regional leadership and marketing to strengthen market presence
Your experience and judgment will be valued in underwriting, risk management, and office operations
It’s a stable, full-time opportunity within a well-established organization

What You'll Do:

Underwrite title commitments, policies, and endorsements in line with production and quality goals
Maintain accurate file documentation and ensure timely processing of title orders
Oversee general office functions including deposits, mail handling, electronic filing, and supplies
Monitor income goals, accounts receivable, pending files, and operational reports
Prepare and deliver daily, monthly, and trend-based reports to management
Communicate regularly with the Regional Manager on office performance and needs
Deliver professional, responsive customer service via phone, email, and in person
Partner with the Marketing Manager to strengthen relationships and grow market share
Support risk management efforts by identifying potential issues and documenting necessary information

What We're Looking For:

Prior experience in legal real estate, lending, or title insurance environments
1–3 years of supervisory or office management experience in a production setting
Confidence managing operational reports, deadlines, and compliance requirements
Proficiency with Microsoft Office and general office technology
A four-year degree or equivalent combination of education and experience

Investors Title Management Services, LLC (ITMS) is a strong and growth-oriented title insurance provider. It was established as part of Investors Title Company and Affiliates National Markets program. This Agency is managed by Investors Title Management Services (ITMS), a subsidiary of Investors Title Company. We have built our business and reputation on responsiveness and efficiency, a deep knowledge of the real estate industry, and long-lasting relationships with our partners and customers.

The Company is an equal-opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, and other protected class characteristics.

#29215102
#LI-Onsite

Quick Apply

Refine Your Search

title/position jobs

Title Agency Manager

Lic Title Agent

Automotive Title Clerk | $23–$29/Hour | Confidential

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