Top 157 Concierge Jobs in Austin, Tx

Lead Concierge
Stratton Amenities —Austin, TX
- $45,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
14d
Concierge Attendant
Stratton Amenities —Austin, TX
- Weekends as needed
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Front Desk/Concierge - Downtown Austin
WRMC, Inc. —Austin, TX
- $45,760 a year
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
5d
Concierge
milk + honey —Austin, TX
- $17 - $22 an hour
- Weekends as needed
- High school diploma or GED
- Organizational skills
- Ability to stand for extended periods
- AD&D insurance
- Health insurance
Quick Apply
Front Desk / Concierge (Part-Time) | High-Rise Residential - Downtown Austin
WRMC, Inc. —Austin, TX
- $21 - $22 an hour
- Part-time
- Residential
- High school diploma or GED
- Communication skills
Quick Apply
12d
Part-Time Weekend Concierge – Luxury Residential High-Rise
WRMC Property Management —Austin, TX
- $20 - $21 an hour
- Weekends only
- Background check
- Residential
- Cleaning
Quick Apply
6d
Premium Concierge Lead | Part-Time | Moody Center
Oak View Group —Austin, TX
- $22 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Leadership
- 401(k)
- 401(k) matching
Concierge
Associa —Austin, TX
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Luxury Concierge Manager
ABOVE Vacation Residences —Austin, TX
- $50,000 a year
- Weekends as needed
- Hybrid work
- Sales
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Concierge Security Officer/Austin
North America Security & Select Services —Austin, TX
- $22 an hour
- Part-time
- Office
- Communication skills
- Entry level
Quick Apply
Membership Concierge Opener
Life Time —Austin, TX
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
Events Concierge | $21/hour
The Driskill —Austin, TX
- $21 an hour
- Weekends as needed
- Mid-level
- Hotel
- Team management
- Paid holidays
- Health insurance
13d
Concierge - Lead | Part Time
The Driskill —Austin, TX
- $24 an hour
- Part-time
- Mid-level
- 3 years
- Hotel
- Paid holidays
- Health insurance
11d
Join Our Texas Team - Concierge and Resident Relations
Action Property Management —Austin, TX
- Urgently hiring
- Mid-level
- Front desk
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Client Concierge: Part Time
It's a Secret Med Spa —Austin, TX
- Part-time
- Bilingual
- HIPAA
- Microsoft Office
- Disability insurance
- Health insurance
Office Coordinator
Highspring —Austin, TX
- $26 - $33 an hour
- Google Workspace
- Mid-level
- Office
Quick Apply
12d
Miraval Hyatt Concierge - Full-Time
Miraval Austin Resort and Spa —Austin, TX
- 8 hour shift
- Microsoft Outlook
- High school diploma or GED
- 1 year
- Employee stock purchase plan
- Health insurance
Concierge
Parmer Woods at North Austin, Assisted Living & Memory Care —Austin, TX
- Writing skills
- English
- Office
Workplace Experience Concierge
CBRE —Austin, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
4h
Guest Service Agent (Part-Time) - Hilton Austin
Hilton —Austin, TX
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan

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Lead Concierge

Stratton Amenities -
Austin, TX

Apply Now

Job Details

$45,000 a year
14 days ago

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building

Full Job Description

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating exemplary experiences.

Key Responsibilities:

Act as the face of the property and leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Other Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Qualifications:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

concierge jobs in austin, tx

Lead Concierge

Concierge Attendant

Front Desk/Concierge - Downtown Austin

Concierge

Front Desk / Concierge (Part-Time) | High-Rise Residential - Downtown Austin

Part-Time Weekend Concierge – Luxury Residential High-Rise

Premium Concierge Lead | Part-Time | Moody Center

Concierge

Luxury Concierge Manager

Concierge Security Officer/Austin

Membership Concierge Opener

Events Concierge | $21/hour

Concierge - Lead | Part Time

Join Our Texas Team - Concierge and Resident Relations

Client Concierge: Part Time

Office Coordinator

Miraval Hyatt Concierge - Full-Time

Concierge

Workplace Experience Concierge

Guest Service Agent (Part-Time) - Hilton Austin

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