Top 1683 Manager, member services Jobs in Batavia, Ny

Manager, Member Services
Upstate Niagara Cooperative —Batavia, NY
- $101,000 - $133,000 a year
- Ability to walk for extended periods
- Mid-level
- Office
- Wellness program
- Paid holidays
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5d
Batavia Multi Specialty Clinic – Assistant Nurse Manager, Outpatient
University of Rochester —Batavia, NY
- $93,600 - $126,360 a year
- Full-time
- Outpatient experience
- Clinic
- Neurology
Batavia Multi Specialty Clinic – RN 2, Outpatient
University of Rochester —Batavia, NY
- $38.76 - $52.33 an hour
- Full-time
- Primary Care
- Mid-level
- Outpatient experience
RN Supervisor
BROTHERS OF MERCY NURSING HOME COMPANY INC —Clarence, NY
- $41.00 - $43.75 an hour
- Part-time
- Skilled nursing facility
- RN License
- Mid-level
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Family Support Specialist
UConnectCare Behavioral Health Services, Inc. —Batavia, NY
- From $18 an hour
- Full-time
- Background check
- Pass drug screening
- Residential
- Health insurance
- 401(k)
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Occupational Therapist Per Diem
BROTHERS OF MERCY NURSING HOME COMPANY INC —Clarence, NY
- $36 - $48 an hour
- Per diem
- Skilled nursing facility
- Mid-level
- Discharge planning
- Free parking
- Dental insurance
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Parish Business Manager
Family 13 Parishes - St. Teresa of Avila in Akron, NY —Akron, NY
- $25 - $30 an hour
- Full-time
- Mid-level
- Contracts
- In-person
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8d
Industrial Painters- 2nd Shift
Oxbo International Corporation —Bergen, NY
- $20 - $27 an hour
- Full-time
- Mid-level
- Forklift
- US work authorization
- Health savings account
- Disability insurance
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8d
Licensed Therapist or Psychologist (LCSW, LMHC, or LMFT)
Grow Therapy —New York State
- $70 - $91 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
- Professional development assistance
4d
Class A CDL - Fuel Transport Driver
Pilot Flying J —Pembroke, NY
- $26.00 - $30.50 an hour
- Urgently hiring
- Hazmat Endorsement
- CDL A
- Mid-level
- Paid parental leave
- Paid holidays
Construction Project Manager
Sunrise Courts LLC —Warsaw, NY
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Construction site
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Ecommerce & Customer Experience Manager
Kayak Pools —Lancaster, NY
- $65,000 - $75,000 a year
- Full-time
- Merchandising
- Mid-level
- Team management
- Health savings account
- Health insurance
Quick Apply
8d
Counselor - Residential Program
UConnectCare Behavioral Health Services, Inc. —Batavia, NY
- $18 - $23 an hour
- Full-time
- Pass drug screening
- Residential
- Driver's License
Quick Apply
Accounting Manager
Triple-O —Bergen, NY
- From $70,000 a year
- Full-time
- 5 years
- Office
- Residential
- Paid training
- Paid holidays
Quick Apply
Dealership Office Manager
McClurg Auto Group —Perry, NY
- $50,000 - $65,000 a year
- Full-time
- Dealership
- Mid-level
- Finance
- Health insurance
- Paid time off
Quick Apply
Assistant Service Manager
Wilkins RV —Churchville, NY
- $55,000 - $80,000 a year
- Full-time
- Dealership
- Mid-level
- Leadership
- Profit sharing
- Health insurance
Remote RN Care Manager -NY Licensed Only
Xtreme Care —New York State
- $70,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Vital signs
- RN License
- Health insurance
- Dental insurance
Quick Apply
Merchandiser
TAB Retail Remodeling —Lancaster, NY
- $22 an hour
- Temporary
- Construction site
- Sales
- Customer service
- On-the-job training
Quick Apply
Construction Project Manager
Zoladz Construction Company Inc —Alden, NY
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Maintenance Lead
Afinitas - R.J. Watson —Alden, NY
- $27 - $38 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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Manager, Member Services

Upstate Niagara Cooperative -
Batavia, NY

Quick Apply

Job Details

$101,000 - $133,000 a year
5 days ago

Benefits

Wellness program
Paid holidays
Dental insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED
Driving
Computer skills
Personal Protective Equipment (PPE)
Stakeholder relationship building

Full Job Description

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.

Job Summary: The Manager of Member Services is responsible for leading and supporting the Member Services field team and Member Quality while overseeing programs related to milk quality, regulatory compliance, animal care, premiums, and member relations. This position serves as the primary connection between member farms, field staff, milk haulers, processors, and customers, ensuring member farms meet quality and animal welfare expectations while maintaining strong producer relationships.

Key Responsibilities:

Team Leadership

Provide leadership, guidance, and support to the Member Services field team and Member Quality Manager.
Oversee field operations related to regulatory compliance, Animal Care Evaluations, premium programs, milk quality testing, and related processes.
Make key operational decisions and provide direction for the department.
Serve as the liaison between producers, milk haulers, field staff, and other stakeholders.
Communicate new programs, policy changes, and implementation plans to members and staff.
Foster collaboration, accountability, and professional development within the team.

Member & Customer Relations

Build and maintain positive relationships with member producers and bulk milk customers.
Complete customer surveys and questionnaires related to member farm practices as needed.
Ensure member farms meet customer expectations regarding milk quality, animal welfare, sustainability, and other program requirements.
Assist producers in understanding and meeting evolving customer and industry standards.

Field Operations & Regulatory Oversight

Support and assist the field team in carrying out the following responsibilities:

Animal Care Evaluations

Conduct annual National Dairy FARM Program Version 5.0 Animal Care Evaluations on member farms.
Assist with and participate in third-party FARM program verifications.
Maintain all required certifications and complete annual training requirements.

Regulatory Compliance

Maintain certification as a New York State Certified Milk Inspector through the New York State Department of Agriculture and Markets.
Oversee regulatory inspections and ensure compliance with applicable state and industry regulations.
Support field staff with regulatory inspections, follow-up activities and new installations

Qualifications:

Education:

HS Diploma or equivalent required.
Animal Science or Agriculture degree a plus

Experience:

3-5 years’ experience in dairy farm operations, milk quality, animal welfare standards, or dairy regulatory compliance (preferred).

Skills:

Build trust and establish positive working relationships with dairy producers, customers, and employees.
Possess excellent communication and interpersonal skills.
Be highly organized with strong time management abilities.
Be willing to obtain and maintain required regulatory certifications and FARM Program evaluator qualifications if requested.

Competencies:

Demonstrate strong leadership and decision-making abilities.
Be comfortable working independently in the field and collaboratively within a team environment.

Working Environment:

Physical Demands:

Ability to sit for extended periods while driving and performing office/computer work.
Ability to stand, walk, bend, kneel, and stoop for extended periods while conducting on-farm evaluations and inspections.
Ability to walk on uneven, wet, muddy, or slippery surfaces typical of dairy farm environments (barns, milking parlors, holding pens, and outdoor lots).
Ability to climb stairs, ladders, or steps to access farm equipment, milking systems, or storage areas as needed.
Ability to lift and carry up to 25-40 lbs. occasionally
Manual dexterity and hand-eye coordination sufficient to operate testing equipment, handle milk samples, use a computer/tablet, and complete written or electronic documentation.
Visual acuity is sufficient to visually assess animal body condition, hygiene, facility conditions, and to read gauges, labels, and regulatory documentation.
Ability to work safely in proximity to livestock, including tolerance for exposure to animals of varying temperament and size.
Ability to tolerate exposure to variable outdoor and barn conditions, including heat, cold, humidity, dust, odors, and noise associated with a working dairy farm environment.
Ability to safely operate a motor vehicle for extended periods to travel throughout the Cooperative's service area, including occasional overnight travel.
Ability to wear required personal protective equipment (PPE) such as boots, coveralls, or gloves when entering farm facilities, as needed for biosecurity or safety purposes.

Schedule:

Able to travel by car throughout the Cooperative's service area
Primary office location is Batavia, New York.
Typical work schedule consists of approximately 50% field work on member farms, with the remaining time spent in the office.
Participate in membership meetings, corporate meetings, and other events held in the Batavia and Lancaster offices.
Occasional overnight travel is required

Pay: $101-$133K a year *

The salary range listed for this position represents the good faith and reasonable minimum and maximum pay for this role at the time of posting. Actual compensation may vary based on factors including, but not limited to, experience, skills, training, knowledge, education, and overall qualifications. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

manager, member services jobs in batavia, ny

Manager, Member Services

Batavia Multi Specialty Clinic – Assistant Nurse Manager, Outpatient

Batavia Multi Specialty Clinic – RN 2, Outpatient

RN Supervisor

Family Support Specialist

Occupational Therapist Per Diem

Parish Business Manager

Industrial Painters- 2nd Shift

Licensed Therapist or Psychologist (LCSW, LMHC, or LMFT)

Class A CDL - Fuel Transport Driver

Construction Project Manager

Ecommerce & Customer Experience Manager

Counselor - Residential Program

Accounting Manager

Dealership Office Manager

Assistant Service Manager

Remote RN Care Manager -NY Licensed Only

Merchandiser

Construction Project Manager

Maintenance Lead

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