Top 1248 customer experience manager Jobs in boise id

Account Manager II
Paylocity —Meridian, ID
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
3d
Project Manager
CSDI CONSTRUCTION, INC. —Boise, ID
- $80,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- Management
- Construction site
- Profit sharing
- Health savings account
Quick Apply
3d
Project Manager & Estimator – Landscape Construction
Avalon Landscapes —Meridian, ID
- $75,000 - $95,000 a year
- Full-time
- Mid-level
- Analysis skills
- Contracts
- Profit sharing
- Dental insurance
Quick Apply
10d
Associate Operations Manager - Boise, ID
CloudKitchens —Boise, ID
- $54,000 - $64,000 a year
- Weekends as needed
- Sales
- Mid-level
- Team management
- Paid parental leave
- Health savings account
Healthcare Area Sales Manager (B2B)
New System —Boise, ID
- $90,000 - $100,000 a year
- Background check
- Pass drug screening
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Project Manager- Mechanical and Process Piping
Charter Mechanical —Boise, ID
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
2d
Hydroseed Supervisor with CDL
Syman Inc —Nampa, ID
- 8 hour shift
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Construction Project Manager
Faber Construction Corporation —Boise, ID
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Engineering
- Office
- Health insurance
- Dental insurance
Quick Apply
Area Field Manager
Anthem Broadband —Nampa, ID
- From $50,000 a year
- Overtime
- Bilingual
- Clean driving record
- Mid-level
- Paid time off
- Referral program
Quick Apply
7d
Substation Engineering Manager
Ampirical —Boise, ID
- $138,000 - $193,000 a year
- Continuous improvement
- Mentoring
- Recruiting
- Profit sharing
- Wellness program
Quick Apply
Community Manager
Cabrillo Management Corp. —Nampa, ID
- $65,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Mitigation Manager
Confidential —Meridian, ID
- $70,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Commercial Landscape Business Development Manager
Power Enterprises —Boise, ID
- $150,000 - $185,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Contracts
- Health insurance
- Dental insurance
Quick Apply
1d
Sales Manager/Director
FAMCO —Nampa, ID
- $125,000 - $190,000 a year
- Full-time
- Residential
- Supervising experience
- Bachelor's degree
- Health savings account
- Relocation assistance
Quick Apply
4h
Resident Manager
Tomlinson & Associates —Boise, ID
- $20 - $22 an hour
- Urgently hiring
- Background check
- Microsoft Outlook
- Word processing
- Paid holidays
- Dental insurance
Quick Apply
Territory Manager - Log
SASHCO INC —Boise, ID
- $84,000 - $124,000 a year
- Remote
- Clean driving record
- Microsoft Excel
- Bachelor of Science
Quick Apply
Operations Manager
Exentec —Boise, ID
- Full-time
- Background check
- ERP systems
- Microsoft Office
- Health savings account
- Relocation assistance
Quick Apply
Janitorial Supervisor
AUTOMATED MAINTENANCE SERVICES —Boise, ID
- From $18 an hour
- Full-time
- In person
- Background check
- Sanitation
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Category Manager – Value-Added Products
Thomas Cattle Company —Boise, ID
- From $50,000 a year
- Full-time
- Hybrid work
- Background check
- Up to 50% travel
- Sales
Quick Apply
Operations Manager – Healthcare Logistics and Transportation
Diligent Delivery Systems —Boise, ID
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply

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customer experience manager jobs near boise id

Account Manager II

Paylocity -
Meridian, ID

Apply Now

Job Details

Full-time
$23 - $28 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer experience manager jobs in boise id

Account Manager II

Project Manager

Project Manager & Estimator – Landscape Construction

Associate Operations Manager - Boise, ID

Healthcare Area Sales Manager (B2B)

Project Manager- Mechanical and Process Piping

Hydroseed Supervisor with CDL

Construction Project Manager

Area Field Manager

Substation Engineering Manager

Community Manager

Mitigation Manager

Commercial Landscape Business Development Manager

Sales Manager/Director

Resident Manager

Territory Manager - Log

Operations Manager

Janitorial Supervisor

Category Manager – Value-Added Products

Operations Manager – Healthcare Logistics and Transportation

I want to receive the latest job alert for customer experience manager in boise id

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